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Atatus vs New Relic APM Comparison

Last updated:

Atatus

4.8(52 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Enterprise

Atatus is a software solution for IT operators, which allows monitoring apps, servers and services in real time. Atatus helps to monitor and troubleshooting multiple web or mobile applications by providing complete appli…

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

Atatus leads on user satisfaction with a 4.8-star rating across 52 reviews.

Atatus vs New Relic APM — at a glance

FeatureAtatusNew Relic APM
Rating4.8 / 54.5 / 5
Reviews52382
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forMedium Business, EnterpriseFreelancers / Consultants, Large Enterprises, Medium Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep)
CertificationsGDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Atatus and New Relic APM

  • Target audience: Atatus is built for Medium Business and Enterprise, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Atatus scores higher with a 4.8-star average.

Atatus vs New Relic APM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Atatus - Application Performance Monitoring (APM) Tools
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New Relic APM - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

Atatus

Best for unified real-time monitoring of web and mobile apps across environments.

Choose if
  • You need consolidated performance tracking for development, test, and production environments.
  • Your team requires quick identification and resolution of application performance issues.
  • You operate SaaS, fintech, or e-commerce platforms with medium to large-sized teams.
Consider alternatives if
  • You are a small business or team with a limited budget.
  • You require highly customizable alerting and reporting features.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

Atatus: Best for unified real-time monitoring of web and mobile apps across environments. New Relic APM: Best for detailed Java application performance monitoring in enterprise environments.

Description

Atatus is a software solution for IT operators, which allows monitoring apps, servers and services in real time. Atatus helps to monitor and troubleshooting multiple web or mobile ... Read More about Atatus

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Free Trial Availability

Spotsaas Score

What's this? ↗

8.5/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.8

(52)

Best Company Size

50-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Atatus

  • Gain real-time visibility into your application performance with Atatus, allowing your team to quickly pinpoint and resolve issues before they affect end-users.
  • Atatus provides comprehensive error tracking and detailed analytics, helping us proactively reduce downtime and optimize our application reliability.
  • With intuitive dashboards and alerts, you stay informed of critical metrics and user experiences, empowering smarter decision-making for the entire organization.
Best fit

Best fit

Atatus

  • 50-500 employees
  • SaaS, Fintech, Martech, E-commerce, Consulting, IT Services
  • DevOps Engineers, Software Developers, IT Managers, System Administrators, Site Reliability Engineers (SRE), Technical Leads
Watchouts

Reasons buyers look elsewhere

Atatus

  • Users may seek alternatives if they require more advanced customization options or flexibility in monitoring tools beyond what Atatus currently provides.
  • Organizations experiencing rapid growth might explore alternatives offering scalable pricing structures or more cost-effective subscription plans to match their evolving budget.
  • Teams looking for seamless integrations with specific development tools or platforms may consider other solutions offering broader compatibility and easier integration capabilities.

Software Demo

Demo

No software demo available

Atatus has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Atatus and New Relic APM Compare on Features?

Total Features

9 Features

12 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Atatus and New Relic APM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Atatus pricing
      New Relic APM pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Atatus User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      27

      2

      0

      0

      0

      84

      57

      10

      2

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Atatus for its comprehensive and unified monitoring capabilities but note its pricing and learning curve as challenges.

      What buyers like

      • Comprehensive monitoring
      • Ease of issue resolution
      • Support for multiple environments

      Common complaints

      • Pricing concerns for smaller teams
      • Limited customization options

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Pros and Cons

      • Consolidates application performance tracking into a single platform for multiple environments

      • Quick identification and resolution of performance issues improving operational efficiency

      • Supports monitoring of both web and mobile applications across development, test, and production

      • Pricing may be expensive for smaller businesses or scaling teams

      • Limited customization options for alerts and reporting compared to competitors

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      NHS

      NHS

      Lendingtree

      Lendingtree

      Storyteq

      Storyteq

      No Customers information available.

      Media and Screenshots

      Screenshots

      Dashboard

      3 Screenshots

      New Relic APM screenshot

      8 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Atatus and New Relic APM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Atatus or New Relic APM?
      Atatus edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Atatus and New Relic APM offer a free trial?
      Yes, both Atatus and New Relic APM offer a free trial.
      What is the starting price of Atatus vs New Relic APM?
      Atatus starts at Contact for pricing. New Relic APM starts at Contact for pricing.
      What are the top alternatives to Atatus?
      Top alternatives to Atatus include Retrace, Scout APM, Datadog APM, Nastel AutoPilot, AppDynamics.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

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