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ArcGIS Survey123 vs Blue Comparison

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ArcGIS Survey123

4.3(77 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ArcGIS Survey123 is a field data collection tool built for GIS professionals, environmental agencies, and government teams that need to attach survey responses to geographic coordinates and sync results into the ArcGIS p…

Blue

3.6(41 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Blue is survey software that does more than just surveys. Blue is a analytics engine for all qualitative data, and provides the capabilities user needs to turn feedback into action. Monitor brand, improve customer satisf…

ArcGIS Survey123 leads on user satisfaction with a 4.3-star rating across 77 reviews.

ArcGIS Survey123 vs Blue — at a glance

FeatureArcGIS Survey123Blue
Rating4.3 / 53.6 / 5
Reviews7741
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
API—Available
Support modesOnlineOnline
Certifications——
Data residencyUSGlobal

Key differences between ArcGIS Survey123 and Blue

  • User satisfaction: ArcGIS Survey123 scores higher with a 4.3-star average.
  • Deployment: ArcGIS Survey123 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Blue supports SaaS/Web/Cloud.

ArcGIS Survey123 vs Blue — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ArcGIS Survey123 - Survey/ User Feedback Software
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Blue - Survey/ User Feedback Software
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ArcGIS Survey123 vs Blue: Biggest differences

Start here before you go deeper into features.

ArcGIS Survey123

Best for

Large Enterprises, Medium Business, Small Business

Blue

Best for

Large Enterprises, Medium Business, Small Business

ArcGIS Survey123 typically suits Large Enterprises and Medium Business. Blue tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ArcGIS Survey123 is a field data collection tool built for GIS professionals, environmental agencies, and government teams that need to attach survey responses to geographic coordinates and ... Read More about ArcGIS Survey123

Blue is survey software that does more than just surveys. Blue is a analytics engine for all qualitative data, and provides the capabilities user needs to turn feedback into action. Monitor ... Read More about Blue

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.8/10

7.8/10

User Ratings

Based on verified Spotsaas reviews

4.3

(77)

3.6

(41)
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Software Demo

Demo

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How do ArcGIS Survey123 and Blue Compare on Features?

Total Features

15 Features

6 Features

Unique Features

No unique features

No unique features

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Compare ArcGIS Survey123 and Blue on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ArcGIS Survey123 pricing

      Pricing information not available

      ArcGIS Survey123 vs Blue: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      ArcGIS Survey123 vs Blue Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      ArcGIS Survey123 User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 77 reviews)

      3.6

      (based on 41 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 77 reviews, with strong overall satisfaction.

      What buyers like

      • Easy form creation
      • Customizable surveys
      • User-friendly interface

      Common complaints

      • Limited advanced analytics
      • May lack offline capabilities
      • Customization can be basic

      Buyer sentiment

      Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Comprehensive analytics engine
      • Actionable insights
      • Brand monitoring capabilities

      Common complaints

      • Complex for beginners
      • May require training
      • Higher learning curve

      Pros and Cons

      • Survey123's ease of use makes it accessible for all skill levels.

      • Customizable forms allow for tailored feedback collection.

      • It effectively gathers public input on various topics.

      • Advanced analytics features may be lacking.

      • Customization options can be limited.

      • Powerful analytics capabilities that turn feedback into actionable insights.

      • Comprehensive brand monitoring tools enhance customer engagement.

      • Free web hosting adds value for users.

      • May be overwhelming for users unfamiliar with analytics.

      • Requires time to learn and fully utilize features.

      Used ArcGIS Survey123 or Blue? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Phone Dashboard screenshot

      1 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      6 Videos

      Top Alternatives to ArcGIS Survey123 and Blue in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ArcGIS Survey123 or Blue?
      ArcGIS Survey123 edges out the other on user ratings (4.3 vs 3.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do ArcGIS Survey123 and Blue offer a free trial?
      Neither ArcGIS Survey123 nor Blue currently lists a free trial.
      What is the starting price of ArcGIS Survey123 vs Blue?
      ArcGIS Survey123 starts at Contact for pricing. Blue starts at Contact for pricing.
      What are the top alternatives to ArcGIS Survey123?
      Top alternatives to ArcGIS Survey123 include SurveyMonkey, Brew Survey, SmartSurvey, SurveyCTO, Survey Anyplace.
      What are the top alternatives to Blue?
      Top alternatives to Blue include Key Survey Software, Survs, eSurveysPro, SightMill, Snap Surveys.