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AnyDesk vs FixMe.IT Comparison

Last updated:

AnyDesk

3.6(473 reviews)

Starting at $23 /month

  • Freelancers / Consultants
  • Medium Business

AnyDesk is a software that allows you access to your computer from anywhere in the world, as if you are sitting directly in front of it. It works via the Internet and therefore requires no additional hardware or installa…

FixMe.IT

4.7(526 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

FixMe.IT is a remote support platform used by IT professionals and help desk teams to deliver on-demand and unattended remote assistance to end users, with support for multiple monitors and low-latency screen sharing. It…

FixMe.IT leads on user satisfaction with a 4.7-star rating across 526 reviews.

AnyDesk vs FixMe.IT — at a glance

FeatureAnyDeskFixMe.IT
Rating3.6 / 54.7 / 5
Reviews473526
Starting price$23 /monthContact for pricing
Free trial No Yes
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPRGDPR
Data residencyGlobalGlobal

Key differences between AnyDesk and FixMe.IT

  • Pricing: AnyDesk starts at $23 /month. FixMe.IT pricing is not publicly listed.
  • Free trial: FixMe.IT offers a free trial; AnyDesk does not.
  • Target audience: AnyDesk is built for Freelancers / Consultants and Medium Business, while FixMe.IT targets Large Enterprises and Medium Business.
  • User satisfaction: FixMe.IT scores higher with a 4.7-star average.
  • Deployment: AnyDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; FixMe.IT supports SaaS/Web/Cloud.

AnyDesk vs FixMe.IT — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

AnyDesk
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FixMe.IT
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

AnyDesk

Best for fast, secure remote access with simple setup and multi-PC control.

Choose if
  • You need to control up to 50 computers from one Windows system efficiently.
  • You prioritize low-latency, smooth remote desktop performance even on low bandwidth.
  • You want robust security features like end-to-end encryption and two-factor authentication.
Consider alternatives if
  • Your workflows require highly reliable, unattended remote access configurations.
  • You have unstable or low-quality internet connections causing frequent dropouts.

FixMe.IT

Best for medium-sized IT teams needing simple, reliable remote support.

Choose if
  • You need easy, low-complexity setup with an intuitive interface.
  • Your priority is cost-effective, efficient remote technical assistance.
  • You require secure, seamless unattended access with multi-monitor support.
Consider alternatives if
  • Your organization demands extensive advanced feature customization.
  • You rely heavily on a broad marketplace of third-party integrations.

AnyDesk: Best for fast, secure remote access with simple setup and multi-PC control. FixMe.IT: Best for medium-sized IT teams needing simple, reliable remote support.

Description

AnyDesk is a software that allows you access to your computer from anywhere in the world, as if you are sitting directly in front of it. It works via the Internet and therefore requires no ... Read More about AnyDesk

FixMe.IT is a remote support platform used by IT professionals and help desk teams to deliver on-demand and unattended remote assistance to end users, with support for multiple monitors and ... Read More about FixMe.IT

Entry Level Pricing

  • Starts from $23 , yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.0/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 500 employeesSmall Business
50-500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

AnyDesk

  • Smooth Remote Access: With AnyDesk, you can easily connect to devices from anywhere in the world. This means your team can provide support or access critical files without being tied to a specific location.
  • High Performance and Low Latency: I've seen firsthand how AnyDesk's proprietary DeskRT codec delivers smooth, real-time performance, even on low-bandwidth connections. This keeps your remote sessions as responsive as working locally.
  • Security Features: AnyDesk protects data with end-to-end encryption and two-factor authentication, safeguarding your sensitive information against unauthorized access.

FixMe.IT

  • Smooth Remote Support: With FixMe.IT, your team can easily connect to remote devices for real-time troubleshooting without physical presence. This saves time and improves productivity.
  • User-Friendly Interface: Managers and technicians alike will appreciate the intuitive interface that simplifies the support process. Even those less tech-savvy can work through it easily, reducing training time and improving efficiency.
  • Advanced Security Features: FixMe.IT prioritizes your data safety with advanced security protocols, encrypting all remote sessions. Your sensitive information stays protected during every interaction.
Best fit

Best fit

AnyDesk

  • 50 to 500 employees
  • IT Services, Remote Support, Education, Consulting, and Telehealth
  • IT Support Specialists, Remote Technical Support Agents, Educators, Consultants, and Project Managers

FixMe.IT

  • 50 to 500 employees
  • IT Services, Telecommunications, E-commerce, Healthcare, and Education
  • IT Support Technicians, Help Desk Managers, System Administrators, and Technical Support Representatives
Watchouts

Reasons buyers look elsewhere

AnyDesk

  • Users may seek alternatives to AnyDesk due to concerns about security and privacy, particularly if they require enhanced encryption or compliance with specific regulatory standards for sensitive data handling.
  • Some individuals or organizations might find AnyDesk's pricing model less favorable compared to other remote desktop solutions that offer more competitive rates or better value for their specific usage needs.
  • Users could experience performance issues with AnyDesk, such as lag or connectivity problems, prompting them to explore alternatives that provide faster and more reliable remote access capabilities.

FixMe.IT

  • Pricing is higher than competing remote support tools with comparable features
  • Lacks advanced integrations and API capabilities that larger teams require
  • Connectivity issues and slow support response times reported by users

Software Demo

Demo

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Step 1 of 4

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How do AnyDesk and FixMe.IT Compare on Features?

Total Features

5 Features

6 Features

Unique Features

No unique features

No unique features

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Compare AnyDesk and FixMe.IT on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $23 , yearly
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      AnyDesk pricing
      FixMe.IT pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      AnyDesk User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      748

      65

      7

      3

      15

      177

      34

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate AnyDesk's ease of use, fast performance, and security, but express concerns about connectivity reliability and update management.

      What buyers like

      • Ease of use
      • Fast and responsive performance
      • Security features

      Common complaints

      • Connection stability issues
      • Update process difficulties

      Buyer sentiment

      Users generally praise FixMe.IT for its ease of use, reliability, and cost-effectiveness, while noting some limitations in advanced features and occasional connectivity issues.

      What buyers like

      • Ease of use
      • Reliable connection
      • Cost efficiency

      Common complaints

      • Limited advanced features
      • Connectivity issues

      Pros and Cons

      • Easy to use with an intuitive interface and quick setup

      • Fast and responsive remote desktop connection with low latency

      • Robust security features including end-to-end encryption and two-factor authentication

      • Inconsistent connectivity issues causing dropped connections or lag

      • Limited capabilities for unsupervised remote access configuration

      • Easy to use and install with intuitive interface

      • Reliable connection with low lag and multiple monitor support

      • Cost and time efficient for remote technical support

      • Feature richness and customization can be complex for newcomers

      • Limited selection in the Marketplace for advanced functionalities

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used AnyDesk or FixMe.IT? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      AnyDesk screenshot

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to AnyDesk and FixMe.IT in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, AnyDesk or FixMe.IT?
      FixMe.IT edges out the other on user ratings (4.7 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do AnyDesk and FixMe.IT offer a free trial?
      FixMe.IT offers a free trial. AnyDesk does not.
      What is the starting price of AnyDesk vs FixMe.IT?
      AnyDesk starts at $23 /month. FixMe.IT starts at Contact for pricing.
      What are the top alternatives to AnyDesk?
      Top alternatives to AnyDesk include RemotePC, TeamViewer, VNC Connect, Dameware Mini Remote Control, DeskRoll.
      What are the top alternatives to FixMe.IT?
      Top alternatives to FixMe.IT include ScreenMeet, ISL Online, RemotePC, ShowMyPC, TeamViewer.