Amwell vs OnCall Health vs Spruce Comparison
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
OnCall Health
Starting at Contact for pricing
- Individuals
- Large Enterprises
OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call scheduling. The medication ref…
Spruce
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…
OnCall Health leads on user satisfaction with a 4.5-star rating across 131 reviews.
Amwell vs OnCall Health vs Spruce — at a glance
| Feature | Amwell | OnCall Health | Spruce |
|---|---|---|---|
| Rating | 3.3 / 5 | 4.5 / 5 | 4.7 / 5 |
| Reviews | 2,124 | 131 | 10 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | — |
| Support modes | Business Hours | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US | US |
Key differences between Amwell and OnCall Health
- User satisfaction: OnCall Health scores higher with a 4.5-star average.
- Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OnCall Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Amwell vs OnCall Health vs Spruce — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Best for healthcare providers needing integrated on-call and medication management.
- You require centralized on-call scheduling combined with medication refill tracking.
- Your organization values a white label mobile app for patient engagement.
- You are a healthcare clinic or medical practice with nursing and physician users.
- You are a very small practice or individual practitioner sensitive to unclear pricing.
- Your organization lacks telemedicine or on-call scheduling needs.
Best for small to medium healthcare providers needing streamlined telemedicine video exams.
- You require quick, convenient video consultations between patients and providers.
- Your practice values collaborative treatment prescribing during telemedicine visits.
- You operate a small or medium-sized primary care or specialty medical practice.
- Your organization lacks reliable internet connectivity for stable video calls.
- You need transparent pricing details upfront before committing to a platform.
Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. OnCall Health: Best for healthcare providers needing integrated on-call and medication management.
Description | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell | OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call ... Read More about OnCall Health | The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 8.2/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help | Get pricing help |
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How do Amwell, OnCall Health and Spruce Compare on Features?
Total Features | 9 Features | 6 Features | 6 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Amwell, OnCall Health and Spruce on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
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Pricing Page | Pricing information not available |  | Pricing information not available |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | ✓ Yes |
|---|---|---|---|
HIPAA | ✓ Yes | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
Amwell vs OnCall Health User Reviews & Rating Comparison
User Ratings | 3.3 (based on 2124 reviews) | 4.5 (based on 131 reviews) | 4.7 (based on 10 reviews) |
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the convenience and accountability features but note the need for clearer pricing and integration details. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with high ratings but limited review volume. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |  4 Screenshots |
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Alternatives
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amwell or OnCall Health?
- OnCall Health edges out the other on user ratings (4.5 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Amwell and OnCall Health offer a free trial?
- Neither Amwell nor OnCall Health currently lists a free trial.
- What is the starting price of Amwell vs OnCall Health?
- Amwell starts at Contact for pricing. OnCall Health starts at Contact for pricing.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
- What are the top alternatives to OnCall Health?
- Top alternatives to OnCall Health include Spruce, AnywhereCare, CloudVisit Telemedicine, Mend, Healimpilo.