Amwell vs OnCall Health vs Mend Comparison
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
OnCall Health
Starting at Contact for pricing
- Individuals
- Large Enterprises
OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call scheduling. The medication ref…
Mend
Starting at Contact for pricing
- Individuals
- Large Enterprises
Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…
OnCall Health leads on user satisfaction with a 4.5-star rating across 131 reviews.
Amwell vs OnCall Health vs Mend — at a glance
| Feature | Amwell | OnCall Health | Mend |
|---|---|---|---|
| Rating | 3.3 / 5 | 4.5 / 5 | 4.5 / 5 |
| Reviews | 2,124 | 131 | 289 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Individuals, Large Enterprises, Medium Business | Individuals, Large Enterprises, Medium Business |
| Category | Telemedicine Software | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | — |
| Support modes | Business Hours | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US | US |
Key differences between Amwell and OnCall Health
- User satisfaction: OnCall Health scores higher with a 4.5-star average.
- Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OnCall Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Amwell vs OnCall Health vs Mend — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this Amwell vs OnCall Health vs Mend comparison
Get the full side-by-side as a PDF — these picks plus the top Telemedicine Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Best for healthcare providers needing integrated on-call and medication management.
- You require centralized on-call scheduling combined with medication refill tracking.
- Your organization values a white label mobile app for patient engagement.
- You are a healthcare clinic or medical practice with nursing and physician users.
- You are a very small practice or individual practitioner sensitive to unclear pricing.
- Your organization lacks telemedicine or on-call scheduling needs.
Best for healthcare teams needing empathetic, flexible telemedicine patient connections.
- You are a healthcare provider or team seeking to improve patient engagement remotely.
- You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
- You need a solution that increases patient satisfaction while reducing operational expenses.
- Your organization is outside the healthcare industry or lacks remote patient interaction needs.
- You require transparent pricing and detailed feature information upfront for evaluation.
Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. OnCall Health: Best for healthcare providers needing integrated on-call and medication management.
Description | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell | OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call ... Read More about OnCall Health | Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend |
|---|---|---|---|
Free Trial Availability |
|
|
|
Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 8.2/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessLarge Enterprises | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help | Get pricing help |
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do Amwell, OnCall Health and Mend Compare on Features?
Total Features | 9 Features | 6 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Amwell, OnCall Health and Mend on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | ✓ Yes |
|---|---|---|---|
HIPAA | ✓ Yes | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🇺🇸 US |
Amwell vs OnCall Health User Reviews & Rating Comparison
User Ratings | 3.3 (based on 2124 reviews) | 4.5 (based on 131 reviews) | 4.5 (based on 289 reviews) |
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the convenience and accountability features but note the need for clearer pricing and integration details. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots | No screenshots available. |
|---|
Alternatives
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Telemedicine Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amwell or OnCall Health?
- OnCall Health edges out the other on user ratings (4.5 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Amwell and OnCall Health offer a free trial?
- Neither Amwell nor OnCall Health currently lists a free trial.
- What is the starting price of Amwell vs OnCall Health?
- Amwell starts at Contact for pricing. OnCall Health starts at Contact for pricing.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
- What are the top alternatives to OnCall Health?
- Top alternatives to OnCall Health include Spruce, AnywhereCare, CloudVisit Telemedicine, Mend, Healimpilo.