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AlphaCX vs HelpdeskEddy vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

AlphaCX - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

AlphaCX is the ideal customer engagement and support platform for businesses wanting to offer their customers omnichannel options. This intuitive software enables unified inboxes that ... Read More

HelpdeskEddy is modern helpdesk software that will grow with business and help keep track of customer requests and improve customer service. It's packed with features to better manage ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

8.3/10

8.3/10

User Ratings

4.5

(3)
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Software Demo

Demo

How do AlphaCX, HelpdeskEddy, Zendesk Support and Zoho Desk Compare on Features?

Total Features

15 Features

11 Features

Unique Features

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      What Do AlphaCX, HelpdeskEddy, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $15 , Billed Yearly
          • Not Available

          Pricing Plans

          • Free Plan

            • 3 Users

            • Live Chat

            • Facebook Messenger

            Show more +

          • Alpha Plan

            • WhatsApp Messaging

            • Facebook Messenger

            • Instagram Messaging

            Show more +

          • Enterprise

            • Includes features of Alpha plan, plus

            • Unlimited Users

            • Unlimited Contacts

            Show more +

          • Not Available

          Pricing Page

          alphacx pricinghelpdeskeddy pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          AlphaCX vs HelpdeskEddy vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          1

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of AlphaCX

          Pros and Cons of HelpdeskEddy

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          IBEDC

          IBEDC

          CardinalStone Registrars

          CardinalStone Registrars

          KAYMASTERS

          KAYMASTERS

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both AlphaCX and HelpdeskEddy offer a Free Trial.

          AlphaCX is designed for Large Enterprises, Medium Business and Small Business.

          HelpdeskEddy is designed for and undefined.

          The starting price of AlphaCX begins at $15/User/Month when Billed Yearly, while pricing details for HelpdeskEddy are unavailable.

          Some top alternatives to AlphaCX includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, HelpdeskEddy, LabiDesk, HESK, DeskXpand and Desk360.

          Some top alternatives to HelpdeskEddy includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, EngageBay Helpdesk System, EvantoDesk, ReadyDesk, AzureDesk, Help Desk Premier and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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