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AlphaCX vs Freshdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

AlphaCX - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

AlphaCX is the ideal customer engagement and support platform for businesses wanting to offer their customers omnichannel options. This intuitive software enables unified inboxes that ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $15 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

8.3/10

9.5/10

User Ratings

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Software Demo

Demo

How do AlphaCX, Freshdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

15 Features

16 Features

Unique Features

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      What Do AlphaCX, Freshdesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $15 , Billed Yearly
          • $15 , Billed Yearly

          Pricing Plans

          • Free Plan

            • 3 Users

            • Live Chat

            • Facebook Messenger

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          • Alpha Plan

            • WhatsApp Messaging

            • Facebook Messenger

            • Instagram Messaging

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          • Enterprise

            • Includes features of Alpha plan, plus

            • Unlimited Users

            • Unlimited Contacts

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          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

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          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans

          Pricing Page

          alphacx pricingfreshdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          AlphaCX vs Freshdesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of AlphaCX

          Pros and Cons of Freshdesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          IBEDC

          IBEDC

          CardinalStone Registrars

          CardinalStone Registrars

          KAYMASTERS

          KAYMASTERS

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Kern High School District

          Kern High School District

          Media and Screenshots

          Screenshots

          No screenshots available.

          Freshdesk

          6 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both AlphaCX and Freshdesk offer a Free Trial.

          AlphaCX is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price for both AlphaCX and Freshdesk begins at $15/User/Month when Billed Yearly.

          Some top alternatives to AlphaCX includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, HelpdeskEddy, LabiDesk, HESK, DeskXpand and Desk360.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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