Alipay vs Citrus Comparison
Alipay
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Alipay is a payment gateway software that allows any business to accept Alipay payments. Merchants can recover their payment transactions, perform currency conversion and view transaction status. The gateway uses the Ali…
Citrus
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without the need for an external provi…
Alipay leads on user satisfaction with a 3.5-star rating across 1 reviews.
Alipay vs Citrus — at a glance
| Feature | Alipay | Citrus |
|---|---|---|
| Rating | 3.5 / 5 | — |
| Reviews | 1 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Payment Gateway Software | Payment Gateway Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | — | GDPR |
| Data residency | Asia-Pacific | US |
Key differences between Alipay and Citrus
- Deployment: Alipay supports SaaS/Web/Cloud; Citrus supports SaaS/Web/Cloud, Mobile - Android.
Alipay vs Citrus — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for businesses needing seamless Alipay payments and Chinese market access.
- You target Chinese consumers and require integration with local payment centers.
- You need reliable multi-currency conversion for cross-border e-commerce transactions.
- Your finance or operations teams need detailed transaction recovery and monitoring.
- Your business has no customer base in China or does not use Alipay.
- You require a low-cost solution or diverse payment methods beyond Alipay.
Integrated payment gateway ideal for secure, multi-method payment acceptance.
- You need to accept diverse payment types without third-party providers
- Your business requires a reliable and secure payment processing solution
- You represent a finance or IT team in small to large enterprises
- You require transparent, self-serve pricing information upfront
- You depend heavily on user reviews and ratings to inform purchasing decisions
Alipay: Best for businesses needing seamless Alipay payments and Chinese market access. Citrus: Integrated payment gateway ideal for secure, multi-method payment acceptance.
Description | Alipay is a payment gateway software that allows any business to accept Alipay payments. Merchants can recover their payment transactions, perform currency conversion and view transaction ... Read More about Alipay | Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without ... Read More about Citrus |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.7/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |  Citrus has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
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How do Alipay and Citrus Compare on Features?
Total Features | 8 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Alipay and Citrus on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Asia-Pacific | 🇺🇸 US |
Alipay User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Limited user feedback with a moderate rating, indicating mixed or cautious buyer sentiment. What buyers like
Common complaints
| Buyer sentiment No user reviews or ratings available to assess buyer sentiment. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  2 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Alipay or Citrus?
- Alipay edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Alipay and Citrus offer a free trial?
- Neither Alipay nor Citrus currently lists a free trial.
- What is the starting price of Alipay vs Citrus?
- Alipay starts at Contact for pricing. Citrus starts at Contact for pricing.
- What are the top alternatives to Alipay?
- Top alternatives to Alipay include PayU, Global Payments, PayPal, Paytm Payment Gateway, UniPay Gateway.
- What are the top alternatives to Citrus?
- Top alternatives to Citrus include PayU, WePay, Instamojo, Paytm Payment Gateway, MobiKwik Payment Gateway.