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Alchemer vs Zoho Survey Comparison

Last updated:

Alchemer

Starting at $49 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM integrations beyond what entry-leve…

Zoho Survey

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…

Alchemer vs Zoho Survey — at a glance

FeatureAlchemerZoho Survey
Rating
Reviews
Starting price$49 /User/Month$25 /Month
Free trial Yes Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPR
Data residencyUSGlobal

Key differences between Alchemer and Zoho Survey

  • Pricing: Alchemer starts at $49 /User/Month, while Zoho Survey starts at $25 /Month.
  • Target audience: Alchemer is built for Individuals and Freelancers / Consultants, while Zoho Survey targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Alchemer supports SaaS/Web/Cloud; Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Alchemer vs Zoho Survey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Alchemer - Survey/ User Feedback Software
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Talk to an expert
Zoho Survey - Survey/ User Feedback Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Alchemer

Best for small to medium businesses needing simple, customizable surveys.

Choose if
  • You want an easy-to-use platform for creating and sharing surveys quickly.
  • Your team prefers simple email-based access without complex onboarding.
  • You need straightforward management of survey results without advanced analytics.
Consider alternatives if
  • Your company requires advanced analytics and deep integrations with other tools.
  • You need highly customizable, enterprise-grade workflows and transparent pricing.

Zoho Survey

Best for simple, all-in-one survey creation and multi-channel feedback collection.

Choose if
  • You need an easy-to-use platform for customer, market, or employee surveys.
  • Your team requires integrated survey creation, publishing, and analysis in one tool.
  • You are a small or medium business seeking straightforward feedback collection without complex setup.
Consider alternatives if
  • You require highly advanced survey customization beyond basic templates and logic.
  • Your enterprise demands deep integrations with complex workflows and extensive analytics.

Alchemer: Best for small to medium businesses needing simple, customizable surveys. Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection.

Description

Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM ... Read More about Alchemer

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey

Entry Level Pricing

  • Starts from $49
  • Starts from $25 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.5/10

9.0/10

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

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How do Alchemer and Zoho Survey Compare on Features?

Total Features

17 Features

16 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Alchemer and Zoho Survey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49
      • $25 , Billed Yearly

      Pricing Plans

      • Not Available

      Pricing Page

      Alchemer pricing
      Zoho Survey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Alchemer User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      User sentiment is mixed with appreciation for ease of use but concerns about feature limitations and pricing clarity.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Simple result management

      Common complaints

      • Limited advanced features
      • Unclear pricing

      Buyer sentiment

      Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing.

      What buyers like

      • Ease of use
      • All-in-one survey management
      • Multi-channel feedback collection

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Pros and Cons

      • Easy to create and share customized surveys

      • Simple email-based user access

      • User-friendly online platform for managing results

      • Limited advanced features compared to enterprise survey tools

      • Lack of transparent pricing information

      • All-in-one platform for creating, publishing, collecting, and analyzing surveys

      • Supports capturing feedback through multiple channels including website and sales force

      • User-friendly interface suitable for businesses of all sizes

      • Limited advanced customization options for complex survey requirements

      • Pricing details are not fully transparent upfront

      Used Alchemer or Zoho Survey? Tell buyers what actually differs.

      List of Customers

      Customers

      Verizon

      Verizon

      Adobe

      Adobe

      Fedex

      Fedex

      Zoho Survey_customers_0

      Zoho Survey_customers_0

      Zoho Survey_customers_1

      Zoho Survey_customers_1

      Zoho Survey_customers_2

      Zoho Survey_customers_2

      Media and Screenshots

      Screenshots

      NPS Share scaled

      3 Screenshots

      Zoho Survey screenshot

      6 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Alchemer and Zoho Survey in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Alchemer or Zoho Survey?
      Alchemer and Zoho Survey are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Survey/ User Feedback Software needs.
      Do Alchemer and Zoho Survey offer a free trial?
      Yes, both Alchemer and Zoho Survey offer a free trial.
      What is the starting price of Alchemer vs Zoho Survey?
      Alchemer starts at $49 /User/Month. Zoho Survey starts at $25 /Month.
      What are the top alternatives to Alchemer?
      Top alternatives to Alchemer include Feedier, QuestionPro, SurveySparrow, Enalyzer, Couchsurvey.
      What are the top alternatives to Zoho Survey?
      Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.