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Alchemer vs UserX vs Figma Comparison

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Alchemer

Starting at $49 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM integrations beyond what entry-leve…

UserX

Starting at $299 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

UserX is a UX analytics platform used by product teams at software businesses to consolidate disparate UX metrics—session recordings, heatmaps, user feedback—into a single unified view instead of toggling between separat…

Figma

4.6(1,047 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…

Alchemer vs UserX vs Figma — at a glance

FeatureAlchemerUserXFigma
Rating4.6 / 5
Reviews1,047
Starting price$49 /User/Month$299 /Month$12 /User/Month
Free trial Yes Yes No
Free version No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness HoursOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between Alchemer and UserX

  • Pricing: Alchemer starts at $49 /User/Month, while UserX starts at $299 /Month.
  • Target audience: Alchemer is built for Individuals and Freelancers / Consultants, while UserX targets Large Enterprises and Medium Business.
  • Deployment: Alchemer supports SaaS/Web/Cloud; UserX supports SaaS/Web/Cloud.

Compare Alchemer vs UserX vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Alchemer - Survey/ User Feedback Software
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Talk to an expert
UserX - UX Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Alchemer

Best for small to medium businesses needing simple, customizable surveys.

Choose if
  • You want an easy-to-use platform for creating and sharing surveys quickly.
  • Your team prefers simple email-based access without complex onboarding.
  • You need straightforward management of survey results without advanced analytics.
Consider alternatives if
  • Your company requires advanced analytics and deep integrations with other tools.
  • You need highly customizable, enterprise-grade workflows and transparent pricing.

UserX

Best for

Large Enterprises, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Alchemer typically suits Individuals and Freelancers / Consultants. UserX tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM ... Read More about Alchemer

UserX is a UX analytics platform used by product teams at software businesses to consolidate disparate UX metrics—session recordings, heatmaps, user feedback—into a single unified view ... Read More about UserX

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma

Entry Level Pricing

  • Starts from $49
  • Starts from $299
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.5/10

8.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

UserX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Alchemer, UserX and Figma Compare on Features?

Total Features

17 Features

7 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Alchemer, UserX and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $49
        • $299
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Alchemer pricing
        UserX pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Alchemer vs UserX User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        No reviews available for this product

        923

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        User sentiment is mixed with appreciation for ease of use but concerns about feature limitations and pricing clarity.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Simple result management

        Common complaints

        • Limited advanced features
        • Unclear pricing

        What buyers like

        • Comprehensive UX metrics
        • User communication tools
        • Integrates multiple UX tools

        Common complaints

        • Complex setup process
        • May require training
        • Not suitable for solo users

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Easy to create and share customized surveys

        • Simple email-based user access

        • User-friendly online platform for managing results

        • Limited advanced features compared to enterprise survey tools

        • Lack of transparent pricing information

        • Aggregates multiple UX metrics for better insights.

        • Facilitates clear communication between teams.

        • Customizable reports enhance usability.

        • Setup can be complex and time-consuming.

        • Training may be necessary for effective use.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Alchemer, UserX, or Figma? Tell buyers what actually differs.

        List of Customers

        Customers

        Verizon

        Verizon

        Adobe

        Adobe

        Fedex

        Fedex

        No Customers information available.

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        NPS Share scaled

        3 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        No videos available.

        Alternatives

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Alchemer or UserX?
        Alchemer and UserX are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific UX Software needs.
        Do Alchemer and UserX offer a free trial?
        Yes, both Alchemer and UserX offer a free trial.
        What is the starting price of Alchemer vs UserX?
        Alchemer starts at $49 /User/Month. UserX starts at $299 /Month.
        What are the top alternatives to Alchemer?
        Top alternatives to Alchemer include Feedier, QuestionPro, SurveySparrow, Enalyzer, Couchsurvey.
        What are the top alternatives to UserX?
        Top alternatives to UserX include Figma, UX-App, UXCam, UXtweak, UserExperior.