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Akamai Identity Cloud vs Ping Identity Comparison

Last updated:

Akamai Identity Cloud

3.9(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Akamai Identity Cloud is a solution for Customer Identity and Access Management. It offers a flexible, modular approach to managing the business's identity and access management, as well as cloud-based access to all…

View PricingRead Reviews

Ping Identity

4.3(74 reviews)

Starting at $5 /User/Month

  • Large Enterprises
  • Medium Business

Ping Identity is an Identity and Access Management (IAM) solution used by thousands of enterprises around the world. It enables companies to manage who has access to what across all business applications, data centers, a…

View PricingRead Reviews

Ping Identity leads on user satisfaction with a 4.3-star rating across 74 reviews.

Akamai Identity Cloud vs Ping Identity — at a glance

FeatureAkamai Identity CloudPing Identity
Rating3.9 / 54.3 / 5
Reviews1074
Starting priceContact for pricing$5 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryCustomer Identity and Access Management (CIAM) SoftwareIdentity and Access Management (IAM) Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Akamai Identity Cloud and Ping Identity

  • Pricing: Ping Identity starts at $5 /User/Month. Akamai Identity Cloud pricing is not publicly listed.
  • Free trial: Akamai Identity Cloud offers a free trial; Ping Identity does not.
  • User satisfaction: Ping Identity scores higher with a 4.3-star average.
  • Deployment: Akamai Identity Cloud supports SaaS/Web/Cloud; Ping Identity supports SaaS/Web/Cloud, Mobile - Android.

Akamai Identity Cloud vs Ping Identity — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Customer Identity and Access Management (CIAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

Akamai Identity Cloud - Customer Identity and Access Management (CIAM) Software

Akamai Identity Cloud

Talk to an expert
Talk to an expert
Ping Identity - Identity and Access Management (IAM) Software

Ping Identity

(77)
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Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Akamai Identity Cloud

Best for flexible, modular CIAM solutions enhancing secure customer experiences.

Choose if
  • You need a customizable, modular identity management platform tailored to your business.
  • Your team requires cloud-based tools to create seamless and secure online customer journeys.
  • You are a medium or large enterprise focused on boosting customer retention through CIAM.
Consider alternatives if
  • You are a small business with minimal identity management needs and limited IT resources.
  • You want an out-of-the-box CIAM solution with transparent pricing and extensive user reviews.

Ping Identity

Enterprise-grade IAM with strong security and compliance features.

Choose if
  • You need scalable IAM for medium to large enterprises (500+ users).
  • You require advanced security like multi-factor and adaptive authentication.
  • Compliance with regulations such as GDPR and HIPAA is critical.
Consider alternatives if
  • You are a small business with fewer than 100 employees.
  • You need a low-cost or simple IAM solution with straightforward pricing.

Akamai Identity Cloud: Best for flexible, modular CIAM solutions enhancing secure customer experiences. Ping Identity: Enterprise-grade IAM with strong security and compliance features.

Description

The Akamai Identity Cloud is a solution for Customer Identity and Access Management. It offers a flexible, modular approach to managing the business's identity and access management, as ... Read More about Akamai Identity Cloud

Ping Identity is an Identity and Access Management (IAM) solution used by thousands of enterprises around the world. It enables companies to manage who has access to what across all ... Read More about Ping Identity

Entry Level Pricing

  • Not Available
  • Starts from $5

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.9

(10)

4.34

(74)

Best Company Size

Medium BusinessLarge Enterprises
500 to 10,000 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Ping Identity

  • Smooth User Experience: With Ping Identity, users get a frictionless login experience. Single sign-on (SSO) capabilities allow employees to access multiple applications with one set of credentials, simplifying their workflow and improving productivity.
  • Reliable Security Protocols: As managers, we recognize the importance of safeguarding sensitive data. Ping Identity offers advanced security features such as multi-factor authentication (MFA) and adaptive authentication, confirming that only authorized users gain access to critical systems.
  • Compliance Made Easy: Managing regulatory requirements is challenging. Ping Identity simplifies compliance with industry standards like GDPR and HIPAA, offering built-in reporting and auditing tools that help demonstrate adherence.
Best fit

Best fit

Ping Identity

  • 500 to 10,000 employees
  • Fintech, SaaS, Healthcare, Education, and Consulting
  • IT Security Managers, Identity and Access Management (IAM) Administrators, Compliance Officers, and DevOps Engineers
Watchouts

Reasons buyers look elsewhere

Ping Identity

  • Pricing exceeds budget for teams seeking comparable IAM features at lower cost
  • Lacks industry-specific compliance modules — regulated sectors add specialized tools like Okta or Auth0
  • Limited customization for non-standard integrations — teams with legacy systems often switch

Software Demo

Demo

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Step 1 of 4

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How do Akamai Identity Cloud and Ping Identity Compare on Features?

Total Features

14 Features

11 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Akamai Identity Cloud and Ping Identity on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $5

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Ping Identity pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      —
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Akamai Identity Cloud User Reviews & Rating Comparison

      User Ratings

      3.9

      (based on 10 reviews)

      4.34

      (based on 74 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      51

      21

      2

      2

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Moderate buyer satisfaction with appreciation for flexibility but concerns about pricing transparency and limited user feedback.

      What buyers like

      • Flexibility
      • Cloud-based access
      • Customer engagement focus

      Common complaints

      • Pricing opacity
      • Limited user reviews

      Buyer sentiment

      Overall positive sentiment highlights robust security and compliance features, with some concerns about pricing transparency and implementation complexity.

      What buyers like

      • Ease of use with single sign-on
      • Security robustness
      • Compliance facilitation

      Common complaints

      • Pricing opacity
      • Complex setup process

      Pros and Cons

      • Flexible and modular approach to identity management

      • Cloud-based access to tools for secure customer experiences

      • Focus on boosting customer retention and engagement

      • Pricing is quotation based and not publicly transparent

      • Limited publicly available user feedback and reviews

      • Seamless single sign-on (SSO) experience improving user productivity

      • Advanced security features including multi-factor and adaptive authentication

      • Built-in compliance reporting and auditing tools for GDPR and HIPAA

      • Pricing is quotation-based and not publicly available, complicating budgeting

      • Implementation complexity due to enterprise-scale features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Used Akamai Identity Cloud or Ping Identity? Tell buyers what actually differs.

      Review Akamai Identity CloudReview Ping Identity

      Media and Screenshots

      Screenshots

      colors and other styles

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Akamai Identity Cloud and Ping Identity in 2026

      Alternatives

      Omada CIAM - Privileged Access Management (PAM) Software
      Omada CIAM

      3.8

      Auth0 - Customer Identity and Access Management (CIAM) Software
      Auth0

      4.4

      LoginRadius - Customer Identity and Access Management (CIAM) Software
      LoginRadius

      4.63

      SailPoint IdentityIQ
      SailPoint IdentityIQ

      4.35

      ForgeRock Identity Platform
      ForgeRock Identity Platform

      4.39

      Keycloak - Identity and Access Management (IAM) Software
      Keycloak

      4.31

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      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Akamai Identity Cloud or Ping Identity?
      Ping Identity edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Akamai Identity Cloud and Ping Identity offer a free trial?
      Akamai Identity Cloud offers a free trial. Ping Identity does not.
      What is the starting price of Akamai Identity Cloud vs Ping Identity?
      Akamai Identity Cloud starts at Contact for pricing. Ping Identity starts at $5 /User/Month.
      What are the top alternatives to Akamai Identity Cloud?
      Top alternatives to Akamai Identity Cloud include Omada CIAM, Auth0, LoginRadius, Ubisecure CIAM, Amazon Cognito.
      What are the top alternatives to Ping Identity?
      Top alternatives to Ping Identity include SailPoint IdentityIQ, ForgeRock Identity Platform, Keycloak, Azure AD, Ping Intelligent Identity.