Akamai Identity Cloud Review: Is It The Right Customer Identity and Access Management (CIAM) Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
ISO 27001Add to compare
Akamai Identity Cloud offers custom pricing plan
Overview
Pricing
Features
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Akamai Identity Cloud?
The Akamai Identity Cloud is a solution for Customer Identity and Access Management. It offers a flexible, modular approach to managing the business's identity and access management, as well as cloud-based access to all of the tools user needs to create secure, seamless online experiences that boost customer retention and engagement.
Pricing
Akamai Identity Cloud offers custom pricing plan
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRISO 27001SSO & MFA supported
Data residency:Global
Akamai Identity Cloud Software Demo
Akamai Identity Cloud was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Akamai Identity Cloud
- Use cases
- Customer identity and access management, Online customer engagement, Secure digital experience management
- Team types
- IT security teams, Customer experience managers
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Akamai Identity Cloud
Flexible and modular approach to identity management
Cloud-based access to tools for secure customer experiences
Focus on boosting customer retention and engagement
Is Akamai Identity Cloud right for you?
Best for flexible, modular CIAM solutions enhancing secure customer experiences.
Choose Akamai Identity Cloud if
- You need a customizable, modular identity management platform tailored to your business.
- Your team requires cloud-based tools to create seamless and secure online customer journeys.
- You are a medium or large enterprise focused on boosting customer retention through CIAM.
Consider alternatives if
- You are a small business with minimal identity management needs and limited IT resources.
- You want an out-of-the-box CIAM solution with transparent pricing and extensive user reviews.
Akamai Identity Cloud pros and cons
- Akamai Identity Cloud pros
Flexible and modular approach to identity management
Cloud-based access to tools for secure customer experiences
Focus on boosting customer retention and engagement
- Akamai Identity Cloud cons
Pricing is quotation based and not publicly transparent
Limited publicly available user feedback and reviews
Ready to try it?
Get started with Akamai Identity Cloud
Start your free trial — no credit card required.
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See how it stacks up
Compare Akamai Identity Cloud side-by-side with top Customer Identity and Access Management (CIAM) Software alternatives.
What is the pricing of Akamai Identity Cloud?
Akamai Identity Cloud uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if Akamai Identity Cloud fits your budget?
Akamai Identity Cloud reviews and ratings
Buyer sentiment
Moderate buyer satisfaction with appreciation for flexibility but concerns about pricing transparency and limited user feedback.
What buyers like
- Flexibility
- Cloud-based access
- Customer engagement focus
Common complaints
- Pricing opacity
- Limited user reviews
Are you using Akamai Identity Cloud?
- See if Akamai Identity Cloud fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Akamai Identity Cloud?
Access Management in Customer Identity and Access Management (CIAM) software ensures that only authorized users can access digital resources…
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…
Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…
Customer Identity Management in Customer Identity and Access Management (CIAM) software refers to the process of securely managing and verif…
Data security refers to the practice of protecting digital data from unauthorized access, use, disclosure, disruption, modification, or dest…
Ease of connecting applications in Customer Identity and Access Management (CIAM) refers to a system's ability to integrate with third-party…
Identity Verification in background check software refers to the process of confirming an individual’s identity using automated validation t…
Monitoring is a crucial feature of software applications that allows users to track and analyze the performance of their systems and applica…
Multi-factor authentication (MFA) is a security mechanism that verifies a user's identity for a login or other transaction by requiring mult…
Performance Management is a comprehensive approach to managing the performance of individuals, teams, and organizations in order to achieve…
Scalability refers to the system's ability to grow and adapt to increased demands without sacrificing performance. A scalable system can add…
Single sign-on (SSO) allows users to log in to various applications with a single set of credentials, making it safe and straightforward. It…
User experience in Customer Identity and Access Management (CIAM) refers to the overall interaction and satisfaction users have when accessi…
User provisioning in Customer Identity and Access Management (CIAM) is the automated process of creating, managing, and maintaining user acc…
Akamai Identity Cloud security and data handling
Key compliance certifications and security features for IT and security teams evaluating Akamai Identity Cloud.
Certifications
Security features
Developer & data
Alternatives to Akamai Identity Cloud
Akamai Identity Cloud Support Options
Frequently Asked Questions About Akamai Identity Cloud
Common questions buyers ask before choosing Akamai Identity Cloud.
Akamai Identity Cloud is a Customer Identity and Access Management (CIAM) Software. Akamai Identity Cloud offers Access Management, Scalability, Performance Management, Data Security, Compliance Management and many more functionalities.
Akamai Identity Cloud is a strong fit if: You need a customizable, modular identity management platform tailored to your business.; Your team requires cloud-based tools to create seamless and secure online customer journeys.. Consider alternatives if: You are a small business with minimal identity management needs and limited IT resources.; You want an out-of-the-box CIAM solution with transparent pricing and extensive user reviews..
Buyers commonly note the following limitations of Akamai Identity Cloud: Pricing is quotation based and not publicly transparent; Limited publicly available user feedback and reviews; No clear information on specific integrations or out-of-the-box features.
Some top alternatives to Akamai Identity Cloud includes Omada CIAM, Auth0, LoginRadius, Ubisecure CIAM and SecZetta Customer Identity.
Akamai Identity Cloud offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by Akamai Identity Cloud. You can visit Akamai Identity Cloud pricing page to get the latest pricing.
Ready to try it?
Get started with Akamai Identity Cloud
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].