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Agile CRM vs Centrical Comparison

Last updated:

Agile CRM

4.6(1,200 reviews)

Starting at $9.99 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts payable, accounts receivable a…

Centrical

4.3(106,359 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Centrical offers Gamification software for all organizations to use for internal & external purposes. It offers an easy way to motivate employees, target specific market segments, retain customers & address initial custo…

Agile CRM leads on user satisfaction with a 4.6-star rating across 1,200 reviews.

Agile CRM vs Centrical — at a glance

FeatureAgile CRMCentrical
Rating4.6 / 54.3 / 5
Reviews1,200106,359
Starting price$9.99 /User/MonthContact for pricing
Free trial No No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareGamification Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2GDPR
Data residencyUSUS

Key differences between Agile CRM and Centrical

  • Pricing: Agile CRM starts at $9.99 /User/Month. Centrical pricing is not publicly listed.
  • Target audience: Agile CRM is built for Freelancers / Consultants and Large Enterprises, while Centrical targets Large Enterprises and Medium Business.
  • User satisfaction: Agile CRM scores higher with a 4.6-star average.
  • Deployment: Agile CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Centrical supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Agile CRM vs Centrical — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Agile CRM - CRM Software
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Talk to an expert
Centrical - Gamification Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Agile CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Centrical

Best for boosting employee engagement with integrated gamification and performance management.

Choose if
  • You need a user-friendly platform for real-time employee recognition and rewards.
  • Your focus is on micro-learning to improve training retention and motivation.
  • You want combined gamification and performance management in a single solution.
Consider alternatives if
  • Your organization requires highly customizable analytics and advanced reporting features.
  • You need robust multi-time zone support and seamless platform performance without VPN.

Agile CRM typically suits Freelancers / Consultants and Large Enterprises. Centrical tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts ... Read More about Agile CRM

Centrical offers Gamification software for all organizations to use for internal & external purposes. It offers an easy way to motivate employees, target specific market segments, retain ... Read More about Centrical

Entry Level Pricing

  • Starts from $9.99 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Centrical has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Agile CRM and Centrical Compare on Features?

Total Features

10 Features

12 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Agile CRM and Centrical on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9.99 , Billed Yearly
      • Not Available

      Pricing Plans

      • Not Available

      Pricing Page

      Agile CRM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Agile CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      994

      115

      27

      13

      51

      81

      10

      2

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 1200 reviews, with consistently positive feedback.

      What buyers like

      • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
      • Live chat feature is highly effective, providing real-time and efficient problem resolution.
      • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

      Common complaints

      • Some specific functionality limitations, particularly regarding event reporting and sales team management.
      • Adjustment to the user interface can take time, especially for those accustomed to other platforms.
      • Some users reported uncertainty in the resolution's effectiveness immediately after receiving advice.

      Buyer sentiment

      Overall positive sentiment highlights effective employee engagement and ease of use, tempered by concerns over reporting and customization limitations.

      What buyers like

      • Ease of use
      • Real-time recognition and rewards
      • Content creation flexibility

      Common complaints

      • Reporting challenges
      • Limited customization

      Pros and Cons

      • Comprehensive automation features streamline operations.

      • User-friendly design enhances accessibility for teams.

      • Improves overall team efficiency significantly.

      • Integration options may be limited.

      • Complexity can deter new users.

      • Real-time recognition and rewards that boost motivation and performance

      • User-friendly and intuitive platform facilitating easy content creation

      • Micro-learning capabilities that enhance information retention

      • Reporting functionalities can be challenging, especially with time zone discrepancies

      • Limited customization options for analytics and gamification features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Agile CRM or Centrical? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Adobe

      Adobe

      HP

      HP

      Microsoft

      Microsoft

      Media and Screenshots

      Screenshots

      Dashboard

      3 Screenshots

      Centrical screenshot

      3 Screenshots

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to Agile CRM and Centrical in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Agile CRM or Centrical?
      Agile CRM edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Agile CRM and Centrical offer a free trial?
      Neither Agile CRM nor Centrical currently lists a free trial.
      What is the starting price of Agile CRM vs Centrical?
      Agile CRM starts at $9.99 /User/Month. Centrical starts at Contact for pricing.
      What are the top alternatives to Agile CRM?
      Top alternatives to Agile CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
      What are the top alternatives to Centrical?
      Top alternatives to Centrical include Engagedly, Edgagement, Arcade, SelfDrvn, nGAGEMENT.