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9.0

Spot Score

Centrical - Gamification Software

Centrical Review: Is It The Right Gamification Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Centrical offers custom pricing plan

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SpotSaaS Analysis for Centrical

Centrical is a gamification software platform primarily used by HR and Learning & Development teams, as well as Sales and Customer Success teams in medium to large enterprises. A rating of 4.3/5 from 106,359 reviews indicates it is broadly validated and well-regarded by a large user base.

Centrical excels in encouraging real-time recognition and rewards, which significantly boosts motivation and performance. Its user-friendly platform with intuitive features makes it easy for teams to engage effectively. However, some users report challenges with the reporting functionalities, particularly concerning time zone discrepancies.

Quick facts about Centrical

Rating4.3/5 (106,359 reviews) | SpotScore: 9/10Best forHR and Learning & Development teamsPricingQuote-based — contact salesDeploymentBrowser Based, Android, iOSTop strengthReal-time recognition and rewardsWatch-outReporting functionalities challenging with time zones

What is Centrical?

Centrical offers Gamification software for all organizations to use for internal & external purposes. It offers an easy way to motivate employees, target specific market segments, retain customers & address initial customers' needs. Centrical allows businesses to capture customer information, analyze customer behavior and reward those customers in return.

Pricing

  • Centrical offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Centrical Screenshots

Centrical was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Centrical

Use cases
Employee engagement and motivation, Customer retention and rewards, Micro-learning and training
Team types
HR and Learning & Development teams, Sales and Customer Success teams
Company size
51-500 employees, 500+ employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Centrical

  • Real-time recognition and rewards that boost motivation and performance

  • User-friendly and intuitive platform facilitating easy content creation

  • Micro-learning capabilities that enhance information retention

Is Centrical right for you?

Best for boosting employee engagement with integrated gamification and performance management.

Choose Centrical if

  • You need a user-friendly platform for real-time employee recognition and rewards.
  • Your focus is on micro-learning to improve training retention and motivation.
  • You want combined gamification and performance management in a single solution.

Consider alternatives if

  • Your organization requires highly customizable analytics and advanced reporting features.
  • You need robust multi-time zone support and seamless platform performance without VPN.

What buyers should know before shortlisting Centrical

Centrical stands out as a fantastic platform that effectively combines gamification and performance management to drive employee engagement and motivation. Users appreciate the real-time recognition and reward system, creating a positive and lively atmosphere in the workplace.

The dedicated support team further enhances the overall experience, providing continuous assistance and guidance. One of the standout features is the ease of content creation, allowing admins to quickly and efficiently develop engaging learning materials on-the-go.

The platform's compatibility across devices adds flexibility and convenience to the user experience. While some users express minor preferences for additional features or improvements in areas like graphic interface and analytics customization, Centrical continues to evolve and address feedback, showcasing a dedication to enhancing user satisfaction.

Overall, Centrical excels in promoting employee empowerment, fostering communication, and driving performance improvement through gamified learning experiences. Its ability to adapt to different operational phases and provide tangible rewards for achievements makes it a valuable tool for companies seeking to boost engagement and productivity.

Pros and cons

Centrical pros and cons

  • Centrical pros
  • Real-time recognition and rewards that boost motivation and performance

  • User-friendly and intuitive platform facilitating easy content creation

  • Micro-learning capabilities that enhance information retention

  • Centrical cons
  • Reporting functionalities can be challenging, especially with time zone discrepancies

  • Limited customization options for analytics and gamification features

4.3/5 rating
94 verified reviews

Ready to try it?

Get started with Centrical

Connect with the team for a personalised demo.

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Compare Centrical side-by-side with top Gamification Software alternatives.

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What is the pricing of Centrical?

Centrical uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingCentrical offers custom pricing
Pricing Model
Quotation Based

Centrical reviews and ratings

Buyer sentiment

Overall positive sentiment highlights effective employee engagement and ease of use, tempered by concerns over reporting and customization limitations.

What buyers like

  • Ease of use
  • Real-time recognition and rewards
  • Content creation flexibility

Common complaints

  • Reporting challenges
  • Limited customization

4.3

Very Good

Based on 106359 ratings & 94 reviews

Rating Distribution

Excellent

(81)

Very Good

(10)

Good

(2)

Poor

(1)

Poor

(0)

What users are saying

KS

Karthikkumar S

11/21/23

5 out of 5

"Most compatibility"

What do you like best about Centrical? As a game admin, I need to create content. When a new idea clicked, I swiftly open the admin tool to make a ...

Read more

AU

Anonymous User

11/21/23

5 out of 5

"Amazing"

What do you like best about Centrical? The fact that we have fast and professional support and that users are rewarded for learning. What do you ...

Read more

DW

Daniel W

11/21/23

5 out of 5

"Great software, great company"

What do you like best about Centrical? Centrical is a fantastic platform for providing real-time recognition and reward to employees. The software ...

Read more

SS

Sharon S

11/21/23

5 out of 5

"Platform evolves all the time and great for engagment"

What do you like best about Centrical? It is great communication call and the Centrical team are always doing more and more improvements, with lots of ...

Read more

OS

Ockert S

11/21/23

5 out of 5

"Staff Empowerment"

What do you like best about Centrical? I have been working with Centrical for over a year now, and work on implementing a brand new narritve. The ...

Read more

MP

Miguel P

11/16/23

5 out of 5

"I love all the features that Centrical offers"

What do you like best about Centrical? There are no gamification mechanics or dynamics left behind with everything that Centrical offers for my users. ...

Read more

What are the features of Centrical?

38%

Feature coverage

12 of 32 tracked features

Badge management is a feature designed to streamline the process of creating, assigning, and tracking digital or physical badges within a so…

People can collaborate more easily with the help of collaboration tools. The goal of a collaboration tool is to help a group of two or more…

The contest management process is a series of procedures aimed at promoting an organization's, service's, or brand's features. Launching a f…

The practice of collecting input from team members or employees and implementing changes to your operational processes to improve OKR assess…

For call centers, having efficient and advanced software features is crucial for seamless communication and streamlined operations. These so…

For Education is a powerful and comprehensive software designed to enhance the learning and teaching experience for students and educators.…

The For Sales feature is an essential component of software that is designed to streamline and enhance the sales process for businesses of a…

Goal setting is a powerful tool that allows individuals and businesses to establish, track, and accomplish objectives and targets. It is a p…

It's critical to track a goal's progress after corporate objectives have been adequately defined. When a company keeps track of its objectiv…

Leader-boards, also known as activity tracking, is a feature commonly found in software and applications that allows users to monitor their…

A performance metric is just a metric that measures how well something works. For example, you can use project performance metrics to track…

Reward System is defined as a "integration of the sources and actions that inform the selection of a mix of rewards intended at aiding emplo…

Security & Compliance

Centrical security and data handling

Key compliance certifications and security features for IT and security teams evaluating Centrical.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

Alternatives to Centrical

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8.8

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8.1

Excellent

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Level up engagement with Arcade.

8.7

Very Good

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Level up your relationship skills ...

8.9

Excellent

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Boost engagement and productivity ...

8.8

Very Good

Compare Centrical vs nGAGEMENT

Level up your user engagement with ...

8.2

Compare Centrical vs Gamifier

Transforming meetings into ...

8.1

Excellent

Compare Centrical vs Meetmaps

Fuel your employees' full potential.

9.2

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Compare Centrical vs Energage

Centrical Customers

Adobe-logo

Adobe

HP-logo

HP

Microsoft-logo

Microsoft

Telia-logo

Telia

SwissLife-logo

SwissLife

Webhelp-logo

Webhelp

Generic Insurance Company-logo

Generic Insurance Company

Help & Contact

Centrical Support Options

Customer ServiceOnline
LocationNew York, New York

Connect with Centrical

Frequently Asked Questions About Centrical

Common questions buyers ask before choosing Centrical.

Centrical is a Gamification Software. Centrical offers Rewards Management, Performance Metrics, Leader-boards (Activity Tracking), Goal Setting, For Sales and many more functionalities.

Centrical is a strong fit if: You need a user-friendly platform for real-time employee recognition and rewards.; Your focus is on micro-learning to improve training retention and motivation.. Consider alternatives if: Your organization requires highly customizable analytics and advanced reporting features.; You need robust multi-time zone support and seamless platform performance without VPN..

Buyers commonly note the following limitations of Centrical: Reporting functionalities can be challenging, especially with time zone discrepancies; Limited customization options for analytics and gamification features; Occasional slow loading times and errors requiring VPN for smooth operation.

Some top alternatives to Centrical includes Engagedly, Edgagement, Arcade, SelfDrvn and Energage.

Centrical offers Quotation Based pricing model

We don't have information regarding integrations of the Centrical as of now.

The starting price is not disclosed by Centrical. You can visit Centrical pricing page to get the latest pricing.

Ready to try it?

Get started with Centrical

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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