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Act! vs Zoho CRM vs Microsoft Dynamics 365 for Sales vs Salesforce Sales Cloud - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More

Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to ... Read More

Entry Level Pricing

  • Starts from $30
  • Starts from $9 , yearly
  • Starts from $65

Free Trial Availability

  • Free Trial available

Spotsaas Score

9.1/10

9.8/10

9.0/10

User Ratings

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Software Demo

Demo

How do Act!, Zoho CRM, Microsoft Dynamics 365 for Sales and Salesforce Sales Cloud Compare on Features?

Total Features

10 Features

47 Features

9 Features

Unique Features

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        What Do Act!, Zoho CRM, Microsoft Dynamics 365 for Sales and Salesforce Sales Cloud Cost?

        Pricing Option

              Starting From

              • $30
              • $9 , yearly
              • $65

              Pricing Plans

              • Not Available
              • Standard

                $15

                /user/month

                • All the essentials:

                • Mass email

                • Custom modules

                Show more +

              • Professional

                $25

                /user/month

                • Everything in Standard +

                • Blueprint

                • CPQ

                Show more +

              • Enterprise

                $35

                /user/month

                • Everything in Professional +

                • Zia — AI assistant

                • Territory management

                Show more +

              • Browse all pricing plans
              • Not Available

              Pricing Page

              act- pricingzoho-crm pricingmicrosoft-dynamics-365-for-sales pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
              Get Quote
              Get Quote

              Act! vs Zoho CRM vs Microsoft Dynamics 365 for Sales User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              201

              Very Good

              82

              Good

              47

              Poor

              12

              Terible

              26

              Excellent

              1257

              Very Good

              833

              Good

              238

              Poor

              69

              Terible

              74

              Excellent

              249

              Very Good

              200

              Good

              72

              Poor

              24

              Terible

              13

              Expert's Review generated by AI

              Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its ...Read more

              Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

              Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless ...Read more

              Pros and Cons

              Pros and Cons of Act!

              • Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.

              • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.

              • Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.

              • Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.

              • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.

              • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.

              Pros and Cons of Zoho CRM

              • Easy to use with an intuitive interface requiring minimal technical expertise.

              • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

              • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

              • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

              • Limited scalability and depth for larger businesses with more complex requirements.

              • Marketplace offers fewer advanced apps or connectors compared to competitors.

              Pros and Cons of Microsoft Dynamics 365 for Sales

              • Easy to use and intuitive, requiring little training for basic sales functions.

              • Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration.

              • Offers robust tools for lead management, sales pipeline tracking, and customer insights.

              • Allows high customizability to adapt workflows, dashboards, and reports to specific business needs.

              • The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.

              • Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              TSD Groep

              TSD Groep

              INEX

              INEX

              The Sherman Sheet

              The Sherman Sheet

              Amazon

              Amazon

              EuroKids

              EuroKids

              HotStar

              HotStar

              Adobe

              Adobe

              Accenture

              Accenture

              RBC Financial Group

              RBC Financial Group

              Media and Screenshots

              Screenshots

              No screenshots available.

              CRM bot teams up zia

              4 Screenshots

              4 Screenshots

              Videos

              video-0

              5 Videos

              video-0

              1 Videos

              video-0

              1 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Act! and Zoho CRM offer a Free Trial.

              Act! is designed for Freelancers, Medium Business and Small Business.

              Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for Act! Starts at $30/User/Month whereas for Zoho CRM Starts at $9/user/month when yearly.

              Some top alternatives to Act! includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Freshsales, Claritysoft, SalesCRM, SalesLab CRM, SimpleCRM, FreeCRM, Client Book CRM, webCRM, CAS CRM, SalesPro CRM and LOGICRM.

              Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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