NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

3CX vs MyDoctorCalls Comparison

Last updated:

3CX

4.6(349 reviews)

Starting at $175 /Year

  • Large Enterprises
  • Medium Business

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…

MyDoctorCalls

Starting at $99 /Month

  • Individuals
  • Large Enterprises

Introducing MyDoctorCalls - the ultimate call tracking solution for doctors and their practices. This powerful web-based application allows you to monitor and record all incoming calls, giving you valuable insights into…

3CX leads on user satisfaction with a 4.6-star rating across 349 reviews.

3CX vs MyDoctorCalls — at a glance

Feature3CXMyDoctorCalls
Rating4.6 / 5
Reviews349
Starting price$175 /Year$99 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
API
Support modesOnline
CertificationsGDPRHIPAA
Data residencyGlobalUS

Key differences between 3CX and MyDoctorCalls

  • Pricing: 3CX starts at $175 /Year, while MyDoctorCalls starts at $99 /Month.
  • Target audience: 3CX is built for Large Enterprises and Medium Business, while MyDoctorCalls targets Individuals and Large Enterprises.
  • Deployment: 3CX supports SaaS/Web/Cloud; MyDoctorCalls supports SaaS/Web/Cloud, Mobile - iOS.

3CX vs MyDoctorCalls — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

3CX - Contact Center Operations Software
Talk to an expert
Talk to an expert
MyDoctorCalls - Contact Center Operations Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this 3CX vs MyDoctorCalls comparison

Get the full side-by-side as a PDF — these picks plus the top Contact Center Operations Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

3CX vs MyDoctorCalls: Biggest differences

Start here before you go deeper into features.

3CX

Best for flexible, cloud or on-premise contact center solutions for SMBs.

Choose if
  • You need a hybrid deployment option combining cloud and on-premise setups.
  • Your team values an intuitive interface with advanced softphone capabilities.
  • You operate a small to medium-sized customer support, sales, or IT helpdesk center.
Consider alternatives if
  • Your organization requires highly customized, enterprise-level telephony integrations.
  • You lack readiness for cloud or on-premise infrastructure deployment.

MyDoctorCalls

Best for

Individuals, Large Enterprises, Medium Business

3CX typically suits Large Enterprises and Medium Business. MyDoctorCalls tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX

Introducing MyDoctorCalls - the ultimate call tracking solution for doctors and their practices. This powerful web-based application allows you to monitor and record all incoming calls, ... Read More about MyDoctorCalls

Entry Level Pricing

  • Starts from $175
  • Starts from $99

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.63

(349)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do 3CX and MyDoctorCalls Compare on Features?

Total Features

5 Features

2 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare 3CX and MyDoctorCalls on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $175
      • $99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      3CX pricing
      MyDoctorCalls pricing

      3CX vs MyDoctorCalls: Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      3CX vs MyDoctorCalls Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      3CX User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      277

      59

      10

      2

      2

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features.

      What buyers like

      • Ease of use
      • Deployment flexibility
      • Multi-platform support

      Common complaints

      • Pricing transparency
      • Feature depth

      What buyers like

      • Web-based application
      • Monitors incoming calls
      • Local and toll-free tracking

      Common complaints

      • Limited to healthcare sector
      • May require training for staff
      • Not suitable for non-medical practices

      Pros and Cons

      • Cloud-based deployment with on-premise option

      • Intuitive user interface with cutting edge softphones

      • Strong multi-platform user experience

      • Lack of publicly available pricing details

      • Potential complexity in setup for non-technical users

      • Tailored specifically for healthcare providers.

      • Enhances patient satisfaction through better call management.

      • Local tracking lines improve marketing efforts.

      • Limited to healthcare applications.

      • May require staff training for effective use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used 3CX or MyDoctorCalls? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      3CX Wallboard

      7 Screenshots

      No screenshots available.

      Top Alternatives to 3CX and MyDoctorCalls in 2026

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 3CX or MyDoctorCalls?
      3CX edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 3CX and MyDoctorCalls offer a free trial?
      Neither 3CX nor MyDoctorCalls currently lists a free trial.
      What is the starting price of 3CX vs MyDoctorCalls?
      3CX starts at $175 /Year. MyDoctorCalls starts at $99 /Month.
      What are the top alternatives to 3CX?
      Top alternatives to 3CX include JustCall, Ring.io, Genesys PureEngage, Five9, Genesys PureConnect.
      What are the top alternatives to MyDoctorCalls?
      Top alternatives to MyDoctorCalls include Cordless, Hello Stats, Convoso, JustCall, Dialpad Contact Center.