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List of the Best Conversation Intelligence Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: · How we review

Editor's Summary · Conversation Intelligence Software

Chorus leads with a strong 27,950 ratings, indicating widespread user adoption and trust. Gong follows closely, boasting a high rating of 4.6/5 from 9,516 reviews, reflecting strong user satisfaction. Espressive, with its impressive 4.7/5 rating, stands out for its high user approval despite a smaller review base.

Conversation intelligence software analyzes and provides insights into sales and customer interactions, primarily purchased by sales teams in tech companies seeking to optimize their communication strategies.

Quick picks for Conversation Intelligence Software

  • Best overallChorus
  • Best for high user satisfactionSalesken
  • Best for smaller teamsAvoma
  • Best free optionAvoma

Who gets the most from Conversation Intelligence Software

  • 1Sales development representatives managing high-volume outbound lead generation
  • 2Call center managers seeking data-driven coaching from voice interactions
  • 3Marketing managers producing video content requiring realistic AI voiceovers
How to choose Conversation Intelligence Software

If you need AI-driven lead engagement, filter by products supporting SMS or automated follow-up; for coaching insights, sort by voice data analytics features; and for content creation, filter by ultra-realistic voice synthesis and ease of use.

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Showing 41-60 out of 79

Call of Fame - Conversation Intelligence Software

Call of Fame

Real Cold Calling Insights from SaaS Industry Leaders

Best for: SMB teams · Mid-market · Enterprise

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What is Call of Fame?

Call of Fame is a unique platform that showcases real-life cold calls from top-performing SDRs at leading SaaS companies like Chilipiper and LeadIQ. Designed to enhance sales strategy through authentic examples, it offers deep Sales Analytics and supports Conversation Intelligence to help teams ...

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Free TrialTry Free →·

Starts from $75/User/Month when Billed Yearly

Espressive - Conversation Intelligence Software

Espressive

Boost productivity with intelligent support solutions.

Best for: SMB teams · Mid-market · Enterprise

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What is Espressive?

Espressive Barista is an artificially intelligent virtual support agent (VSA) that is designed to effectively automate employee inquiries & requests with personalized answers. Its advanced natural language processing and conversational AI capabilities ultimately result in the reduction of 70% ...

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Espressive offers custom pricing plan

Herbie.ai - Conversation Intelligence Software

Herbie.ai

Empowering your customer service with AI.

Best for: SMB teams · Mid-market · Enterprise

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What is Herbie.ai?

Herbie.AI brings the next level of customer experience with its advanced and matured conversational Artificial Intelligence (AI). This smart assistant offers real-time assistance through voice and text to help resolve queries, answer questions, and even complete purchases. With a multicultural ...

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Herbie.ai offers custom pricing plan

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Sidekick AI - Conversation Intelligence Software

Sidekick AI

Effortless scheduling with Sidekick AI.

Best for: SMB teams · Mid-market · Enterprise

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What is Sidekick AI?

Sidekick AI is a revolutionary assistant designed to make customer service hassle-free. Syncing seamlessly with Gmail and Outlook, it makes scheduling a breeze by taking care of the back and forth. With Sidekick, you don't have to go through the hassle of booking a meeting. Simply forward ...

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Free TrialTry Free →·

Starts from $99/month when monthly

Gong - Conversation Intelligence Software

Gong

Empowering remote sales teams to close more deals.

Best for: SMB teams · Mid-market · Enterprise

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What is Gong?

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, monitor customer interactions and acquire crucial insights into the state of their market. It enables ...

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Gong offers custom pricing plan

ExecVision - Conversation Intelligence Software

ExecVision

Transform conversations, transform results.

Best for: SMB teams · Mid-market · Enterprise

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What is ExecVision?

ExecVision is the ultimate conversation intelligence solution designed to foster and drive meaningful behavioral changes. Unlock noteworthy conversation observations to inform better decision-making and streamline performance. Leveraging advanced AI, machine learning, and deep learning ...

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ExecVision offers custom pricing plan

What buyers evaluate in Conversation Intelligence Software
Type of conversation data supported (voice calls, SMS, meetings, or video content)
AI capabilities for conversation analysis versus automated outreach or coaching
Deployment focus on lead conversion automation versus sales coaching or content creation
Avoma - Conversation Intelligence Software

Avoma

Elevate your meetings with AI-powered efficiency.

Best for: SMB teams · Mid-market · Enterprise

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What is Avoma?

Avoma is a powerful meeting assistant powered by AI, creating intelligent customer meetings and resulting in better business outcomes. Utilize data-driven trends from competitors, objection handling and feature-ask services to maximize productivity with easily accessed talk tracks from top ...

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Free TrialTry Free →·

Starts from $70/User/Month when Billed Yearly

Salestrail - Conversation Intelligence Software

Salestrail

Boost sales and productivity on the go.

Best for: SMB teams · Mid-market · Enterprise

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What is Salestrail?

Salestrail is a CRM platform designed for mobile sales teams to improve their sales performance. This intelligent software empowers sales reps to easily plan and take action. With full compatibility for both Android and iOS, users can record calls, emails, meetings and more without any manual ...

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Free Trial·

Starts from $3.50/User/Month when Billed Yearly

Perfect Recall - Conversation Intelligence Software

Perfect Recall

Effortless note-taking for productive Zoom calls.

Best for: SMB teams · Mid-market

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What is Perfect Recall?

Perfect Recall simplifies the sharing of essential highlights from your Zoom calls. No need to take written notes anymore. Our software provides a transcription of the call that can be broken down into easy-to-digest snippets. You can quickly capture key points during Zoom calls by using our ...

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Free Trial·

Starts from $15/User/Month

Convin - Conversation Intelligence Software

Convin

Revolutionize your sales calls, close more deals.

Best for: SMB teams · Mid-market · Enterprise

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What is Convin?

Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to optimize processes. It provides advanced metrics like behavior analysis and spoken topic duration for greater ...

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Convin offers custom pricing plan

Salesken - Conversation Intelligence Software

Salesken

Convert more leads with AI-powered sales assistant.

Best for: SMB teams · Mid-market · Enterprise

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What is Salesken?

SalesKen is an AI-powered sales assistant designed to help businesses convert more leads. With detailed insights into lead scoring and conversion metrics, users can easily diagnose and address any potential weaknesses in their process. SalesKen offers seamless integration with platforms like ...

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Salesken offers custom pricing plan

Chorus - Conversation Intelligence Software

Chorus

Transforming conversations into valuable insights.

Best for: SMB teams · Mid-market · Enterprise

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What is Chorus?

Chorus is a powerful conversation intelligence platform that empowers companies with the tools to capture and analyse customer interactions on the go. It is equipped with advanced video conferencing, sales engagement, dialer and a variety of other useful enterprise grade solutions to observe ...

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Chorus offers custom pricing plan

VoiceOps - Conversation Intelligence Software

VoiceOps

Empowering call center success with data-driven coaching.

Best for: SMB teams · Mid-market · Enterprise

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What is VoiceOps?

VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible outcomes, it facilitates flexibility for the calls received. With VoiceOps, call centre operators are able ...

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VoiceOps offers custom pricing plan

hivoe - Conversation Intelligence Software

hivoe

Streamline your Twitter strategy with hivoe.

Best for: SMB teams · Mid-market · Enterprise

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What is hivoe?

Introducing hivoe - the ultimate solution to automate your Twitter direct messages (DMs). With hivoe, you can easily create groups of users based on their interests and needs, and reach them with personalized and valuable content. Save time and effort by sending dozens of personalized DMs per ...

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Traq.ai - Conversation Intelligence Software

Traq.ai

Boost sales, conquer the market - Traq.ai's AI power.

Best for: SMB teams · Mid-market · Enterprise

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What is Traq.ai?

Revolutionize your sales tactics with Traq.ai, the ultimate sales coach powered by Artificial Intelligence. With advanced features such as automatic note-taking, call transcription, and competitor evaluation, Traq.ai provides businesses with crucial insights into their customers' needs and ...

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Free Trial·

Starts from $30/Month, also offers free forever plan

Call Tracking - Conversation Intelligence Software

Call Tracking

Track your calls, maximize ROI, dominate your market.

Best for: SMB teams · Mid-market · Enterprise

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What is Call Tracking?

Introducing Call Tracking – a must-have tool for your digital strategy. This innovative software helps you optimize investments, create target audiences, segment data, and customize the customer journey. By assigning a unique telephone number to each client, it adds Call Intelligence to your ...

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Call Tracking offers custom pricing plan

Convlo - Conversation Intelligence Software

Convlo

Transforming your sales game one call at a time.

Best for: SMB teams · Mid-market · Enterprise

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What is Convlo?

Introducing Convlo - the revolutionary sales call recording software. With its advanced technology, Convlo automatically captures and transcribes your calls, providing valuable insights on the best and worst performing conversations. Empower your sales team by allowing them to listen back on ...

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Convlo offers custom pricing plan

Pattr - Conversation Intelligence Software

Pattr

Transforming customer conversations, one interaction at a time.

Best for: SMB teams · Mid-market · Enterprise

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4.5

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What is Pattr?

Introducing Pattr, an innovative Conversational AI platform designed to revolutionize customer experiences. With its powerful abilities, Pattr empowers, enhances, and comprehends all your customer conversations in real-time, at a large scale. Say goodbye to ineffective and mundane interactions, ...

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Pattr offers custom pricing plan

Voxta - Conversation Intelligence Software

Voxta

Empowering call centers with seamless voice assistance.

Best for: SMB teams · Mid-market · Enterprise

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What is Voxta?

Introducing Voxta, the ultimate voice assistant solution for call centers and mobile apps. Offering round-the-clock customer service, Voxta engages with customers and reduces wait times and clicks. With seamless integration into client APIs, it is available in English and Indian languages. ...

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Voxta offers custom pricing plan

Aktify - Conversation Intelligence Software

Aktify

Empower your sales team with conversational AI.

Best for: SMB teams · Mid-market · Enterprise

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What is Aktify?

Aktify is the ultimate solution for phone sales teams, incorporating conversational AI and SMS technology to cater to the specific needs of leads. The advanced AI capabilities allow clients to have meaningful conversations and deliver exactly what the prospects are looking for. With the ability ...

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Aktify offers custom pricing plan

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