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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 6011-6020 out of 6134

A

Anonymous

12/12/18

5 out of 5

Great for meetings

What do you like best? I use zoom for both my full time business and my side business. It's amazing for keeping communication with your team without having to purchase a crazy expensive, hard to use software that many people don't know how to use. What do you dislike? I have not found anything I dislike about the app yet. I have been using it for less than a year so I have liked everything so far. Recommendations to others considering the product If you have a team of any size and ...

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A

Anonymous

12/12/18

5 out of 5

The best recommendation for Software I have ever taken

What do you like best? It is so easy to use, and it works seamlessly between our cellphones and work laptops. No one ever has an issues logging on and did I mention SO INEXPENSIVE. I can share screens make a presentation etc at the drop of a hat. I use it to train our remote employees on our software programs even. What do you dislike? I really cannot think of a drawback to using this product, it has served us so well. What business problems are you solving with the product? What ...

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A

Anonymous

12/12/18

5 out of 5

Zoom is Great!

What do you like best? I like the recording feature so that you can send the link to others that can't attend your meetings. The interface is very user friendly, and I also like the whiteboard feature when you share your screen, so you can draw or add text while you're in a meeting. This is also easy to share with others that are outside of your organization if you need to have collaboration meetings too! What do you dislike? Nothing yet, this is so easy and fun to use. If I find ...

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Anonymous

12/12/18

3.5 out of 5

Zoom Review

What do you like best? The ability to conference with colleagues who are not able to make it to meetings What do you dislike? I haven't discovered any problems with Zoom What business problems are you solving with the product? What benefits have you realized? video-conferencing

A

Anonymous

12/12/18

4 out of 5

Used this for a while

What do you like best? The ability to have multiple people on a single call. It was great for when I had Direct sales meetings or need to have a group meditation session. What do you dislike? The ease of use wasn't that great. The sound would randomly mute and the camera would jump around and We could never tell if our microphone was muted or not. Recommendations to others considering the product Have a tutorial. What business problems are you solving with the product? What ...

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A

Anonymous

12/12/18

4 out of 5

Zoom review

What do you like best? I like the ease of use and strong integration with gmail. It is great that I do not have to walk customers through how to use zoom when it comes to jumping into a conference. What do you dislike? There is not much I dislike about the product. One thing that I think could be improved is the video always jumping on when I start up on my laptop. I like to avoid the camera as much as possible. Recommendations to others considering the product Get it! No passwords ...

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Anonymous

12/12/18

5 out of 5

Excellent tool

What do you like best? I really like that fact we can have a decent screen share and talk about the subject in hand. I even have control of my screen to a participant today which was excellent. What do you dislike? If your participants are not very IT literate, it may take a while for them to get on the call, would like it to be more upfront regarding how to join. What business problems are you solving with the product? What benefits have you realized? This tool helps us ...

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Anonymous

12/11/18

5 out of 5

Zoom for the win

What do you like best? Zoom is a great way to connect with team members and customers What do you dislike? I like everything about the use of zoom for myself and my customers/team Recommendations to others considering the product It’s a great platform to have multiple people connect face to face and also great on a mobile device as well What business problems are you solving with the product? What benefits have you realized? We can all connect at the same time

A

Anonymous

12/11/18

5 out of 5

High quality conferencing software

What do you like best? Zoom has high quality video conferencing features that include great recording facilities and an easy to use setup. What do you dislike? Currently there isn't anything that I particularly dislike as I find it as easy to use as Skype and GoToWebinar, but just better quality. What business problems are you solving with the product? What benefits have you realized? Mass conferencing with forfeiting on quality

A

Anonymous

12/11/18

5 out of 5

Zoom

What do you like best? I love that you can use this for work to conference others What do you dislike? There is nothing that I dislike about it at all What business problems are you solving with the product? What benefits have you realized? The benefit is that we can use this on the job and confer each other

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].