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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 6001-6010 out of 6134

A

Anonymous

12/13/18

4 out of 5

Easy conference call

What do you like best? People have the option to both video call or normal call in. What do you dislike? Not super intuitive to use the first time. I had a hard time understanding it at first. What business problems are you solving with the product? What benefits have you realized? Able to schedule easy tiles to get everyone on at the same time.

A

Anonymous

12/13/18

0 out of 5

Never worked for me

What do you like best? the Sales pitch is great but not the actual product yet What do you dislike? Actual working of it. I have not been able to make it work What business problems are you solving with the product? What benefits have you realized? Haven't been able to solve anything yet

A

Anonymous

12/13/18

4.5 out of 5

A great conferencing tool

What do you like best? I like that the video calls can be recorded so that we can go back and reference them. What do you dislike? I dislike that it is a little hard to navigate the system and send others invitations to join the call. Recommendations to others considering the product You can use this for business or individual use because it is very versatile. What business problems are you solving with the product? What benefits have you realized? It is beneficial to be able ...

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A

Anonymous

12/13/18

5 out of 5

Zoom is great for new hire training!!

What do you like best? So with new jobs comes lots of training. Zoom has made this way easier. It allows us at home workers to collaborate with our trainer and team leads so that they can provide us the tools we need to be successful. You can share your screens in the meeting, so that your trainer can see any issues you may be having, as well as follow along with their screens to learn. What do you dislike? Biggest issue is security. Zoom has been the topic of security lately, allowing ...

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A

Anonymous

12/13/18

5 out of 5

Awesome

What do you like best? I like that multiple people can join in a conference call at once. Its easy to use as well. What do you dislike? There hasn't been anything that i have noticed that i dislike so far. Its awesome. What business problems are you solving with the product? What benefits have you realized? Attending work meetings and conferences

A

Anonymous

12/13/18

5 out of 5

So coool

What do you like best? its fast and free, fastest than any other, the sound is clear What do you dislike? Its limitation free trial, it has a quota, so if you share the screen for let's say 3 hours, it will say expired. sometimes its measured per week Recommendations to others considering the product login is broken, and each time i wanna use it i go to the website to trigger my windows installed zoom, but if i tried from the zoom on windows directly, it shows login and i can't log ...

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A

Anonymous

12/13/18

5 out of 5

Great video quality

What do you like best? The connection was really great. I didn't have any issues with the video quality either. What do you dislike? Setting it up took longer than I thought it would. What business problems are you solving with the product? What benefits have you realized? Video chats and conferences withput connectivity issues

A

Anonymous

12/13/18

1 out of 5

Uncessisarily complicated

What do you like best? I like the interface once it is fully launched. What do you dislike? Meetings do not launch from meeting links. Meetings appear in an email and once the link is followed a window opens that window does not open a session. Instead, two other smaller windows open somewhere else under already open windows. These windows appear over one another and the above window is not the window needed. Then once you finally get to the window you need you still have to register. ...

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A

Anonymous

12/12/18

5 out of 5

Great program and easy to use

What do you like best? Easy to use. Easy to get in. Ability to view your colleagues. What do you dislike? There is nothing I don't like about it. I love the system. Recommendations to others considering the product No What business problems are you solving with the product? What benefits have you realized? Ability to see my colleagues. We are finding another way to do our meetings.

A

Anonymous

12/12/18

3 out of 5

Great platform and helpful for prospects to access

What do you like best? The quality and the ease of use for someone else to either dial in or to just click the link in the email What do you dislike? That the camera is already on but that is easy to fix, sometimes the meeting wiill dtrop which does not help for meetings What business problems are you solving with the product? What benefits have you realized? The ability to not have to play Tag with clients and or not have to dial directly but being able to have a central location ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].