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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5991-6000 out of 6134

A

Anonymous

12/14/18

3.5 out of 5

Good for conf calls

What do you like best? it is very stable and it gives you good audio and video quality. What do you dislike? You can't switch to a shared screen only view when on a conf call and sharing screens. Some times I just want to see what people are sharing and not the actual people as I find it distracting, but there is no option to "turn off" the video of them. Recommendations to others considering the product You could get almost the same using other free apps like regular Skype. ...

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A

Anonymous

12/14/18

5 out of 5

Zoom

What do you like best? It is ideal for video conferencing, making group presentations and sharing a computer screen with a large number of participants up to 45 people What do you dislike? The problem for me is the audio, its transmission is not well understood when you want to make a meeting. It does not sound very clear. The other thing is that the number of participants is limited. If you need to add more people, it has a cost What business problems are you solving with the ...

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A

Anonymous

12/14/18

5 out of 5

Excellent Call Quality

What do you like best? Ease of use to invite guests, clear call quality even when connecting guests from around the world. What do you dislike? Nothing - its excellent in all respects. I am still trialling the product over other variants but so far this is the best. Recommendations to others considering the product Cal Quality across multiple locations and lack of latency is truly amazing even when normal latency is 110Ms between countries - zoom somehow improves on this - so any ...

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A

Anonymous

12/14/18

5 out of 5

HD format video calls make it the best software

What do you like best? Zoom is one of the software we use most in our work routine. Most of the work we do is outside our offices, we work in impoverished social sectors, or we hold meetings outside our office and Zoom is a tool that is quite useful to meet the fundamental objectives. I can make videoconferences and video calls where I can include many people, this is ideal to show our experience and work to our bosses and other members of our team. I can make videoconferences of up ...

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A

Anonymous

12/14/18

5 out of 5

Great product

What do you like best? Zoom is a great tool for meetings. Wenusenit company wide andnit is just an amaIng tool. It makes setting up meetings with outside employees easy. The user experience is very simple and very fun What do you dislike? There isn’t much I dislike about zoom chat. It is a primary source of what our company uses. It is very useful for large group meetings and makes it easy Recommendations to others considering the product It is the perfect tool for cross company ...

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A

Anonymous

12/14/18

5 out of 5

WebEx Recording Audio and Video made easy

What do you like best? It easy to share the recording .rar file. You have your recording list to view in future. Recordings in both cloud and local available. Gives you the report for the meetings done What do you dislike? nothing so far all looks good. when you try you will like it. What business problems are you solving with the product? What benefits have you realized? Screen sharing recordings .

A

Anonymous

12/14/18

5 out of 5

Satisfactoria y expectativa

What do you like best? La simpleza de ejecución, su velocidad de transmisión, encender o apagar el micrófono o el video es fácil y rápido What do you dislike? La disposición de algunos de los botones y controles no son simples de ubicar y encontrar cuando los necesitas rápidamente. What business problems are you solving with the product? What benefits have you realized? Evaluando la posibilidad de agregar una nueva forma de docencia para llegar a estudiantes que hoy no pueden ...

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A

Anonymous

12/14/18

4.5 out of 5

Great Experience

What do you like best? It sis incredible easy o use. I didn't use zoom before, until a posible client send me an invitation for a meeting and the installation process it was Tre clicks and that's it What do you dislike? THERS NOTHING WRONG WITH THE PRODUCT THA I COULD FIND IN MY ONLY ONE EXPERIENCE What business problems are you solving with the product? What benefits have you realized? I live in Mexico City and the transportation its a real problem and time consuming, and ...

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A

Anonymous

12/14/18

4.5 out of 5

Zoom Review

What do you like best? I enjoy the ease of Zoom and how the plugin interacts with google and google chrome. When scheduling an email all I have to do is click make zoom and it automatically populates the zoom information into my email invite. What do you dislike? Not much to dislike about the product. Overall it does everything I expect from it, I will say occasionally the signal is very choppy and hard to communicate. However it is hard to pinpoint this on zoom and not the internet ...

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A

Anonymous

12/14/18

4.5 out of 5

Zoom Review

What do you like best? Really great platform for setting up meetings. I've used this for all my meetings at my current job and I love the ability to invite who ever and give permission to others to invite people on their end. What do you dislike? Zoom is not known by 100% of the business world so at times it becomes complicated for individuals to sign into meetings. What business problems are you solving with the product? What benefits have you realized? We are solving the ability ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].