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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5981-5990 out of 6134

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Anonymous

12/17/18

3.5 out of 5

Simple webinar platform.

What do you like best? The platform is easy to use for calls and webinars, and collect information for follow up. What do you dislike? So far no complaints, but we are in early implementation stages. Recommendations to others considering the product Start with the free trial, then upgrade when you feel comfortable and want to increase the features to take advantage of. What business problems are you solving with the product? What benefits have you realized? Offering free webinars ...

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Anonymous

12/17/18

4 out of 5

Zoom Zoom

What do you like best? The ease of usage and the ability to be integrated with many other softwares and there is good quality video and sound. What do you dislike? I dislike most the fact that all parties need zoom, and there too many options within the plan. What business problems are you solving with the product? What benefits have you realized? The ability to connect two potential customers via call or video.

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Anonymous

12/17/18

5 out of 5

Love Zoom!

What do you like best? We use Zoom to connect with remote communities in Canada as a part of our youth suicide prevention work, and have been so happy with the service and connection so far! What do you dislike? More Canadian-friendly! Would like easier connect to google calander invites. What business problems are you solving with the product? What benefits have you realized? We are able to connect with communities via video we otherwise wouldnt be able to, to carry out our ...

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Anonymous

12/16/18

5 out of 5

Zoom is a great tools for sales organizations!

What do you like best? Zoom has been the best and easiest tool to use when scheduling meeting for myself with prospects or other colleagues. The option to use video is also great which allows you to put the face to the voice and get that much closer to your prospects. The sound quality and the resolution of the video is fantastic. I also like the fact that with a click of the button in your calendar you can send out a zoom invite and you do not have to copy and paste your dial-in info ...

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Anonymous

12/16/18

5 out of 5

Long Distance Learning and Sharing

What do you like best? The ease of use and availability to save the meeting for review. What do you dislike? Nothing at this time it has worked as expected Recommendations to others considering the product Great product, easy to use and setup and is great. What business problems are you solving with the product? What benefits have you realized? Time, distance and costs

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Anonymous

12/16/18

3 out of 5

Great for businesses with large amounts of employees

What do you like best? It was very good to use visually and verbally to communicate for meetings with many employees in different locations. What do you dislike? The lagging of certain webcams and audio during larger calls Recommendations to others considering the product Use for multi channel business meeting! What business problems are you solving with the product? What benefits have you realized? Having to travel for a meeting

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Anonymous

12/15/18

4.5 out of 5

Ultimate Video Conference Room

What do you like best? Everybody could see each other during the sesión, the audio and video are excellent. I can speak and show a slide during the Conference. All the devices are available. I don´t need to record or be worried about that because the programe do it automatically and in three different formats, audio, video, and mp4. The possibility of having a password for those who participate is great so that nobody could filter in Your room after paying for the Conference. What do you ...

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Anonymous

12/15/18

5 out of 5

i LOVE zoom

What do you like best? I like best that the program doesn't crash. It's totally reliable. I've been using it for at least a few years for writing groups, board meetings and other online gatherings and I've never had a problem. Cool. What do you dislike? Well a few times there have been audio echo problems and it was difficult to figure out how to troubleshoot Recommendations to others considering the product Yes, I recommend zoom for all of your online virtual meeting needs. Easy, ...

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Anonymous

12/15/18

5 out of 5

Great overall communication tool.

What do you like best? I love using Zoom for external customer meetings. It has been extremely easy to use and I haven't experienced any issues with the audio or the video quality. It is always extremely smooth and bug-free. What do you dislike? I have no complaints about the Zoom platform that I can put in this forum. It has been by far the best meeting bridge that I have used to date. Recommendations to others considering the product I would highly recommend using Zoom for any ...

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Anonymous

12/15/18

5 out of 5

Easy to use and great for remote employees

What do you like best? The ease of use and clarity of video is great. What do you dislike? The only dislike I have is it moves slow when you're sharing your screen. There is some lag time. Recommendations to others considering the product Great product and easy to use! What business problems are you solving with the product? What benefits have you realized? We use it for meeting for remote employees and I feel it has created a sense of teamwork.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].