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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5951-5960 out of 6134

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Anonymous

12/22/18

5 out of 5

Zoom Zoom

What do you like best? In comparison to Skype, Zoom seems easier to use and quicker and more simple to connect with the initiation of each use. Speedier What do you dislike? It's not a challenge to join in a meeting but it is challenging to set up one in Zoom There is no real-time sharing of documents and this seems unbelievable and should be a standard. Recommendations to others considering the product Give it a try and don't count it out. The good thing about the platform is it's ...

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A

Anonymous

12/21/18

3.5 out of 5

Useful software

What do you like best? Zoom is great because it allows me and my coworkers to still tune in to important meetings when we can’t be in the office. What do you dislike? I’ve found it tough at times to get logged into zoom. What business problems are you solving with the product? What benefits have you realized? We are now able to have meetings with all employees, those in the office and those who work remotely.

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Anonymous

12/21/18

5 out of 5

Great

What do you like best? Quality of the meeting - sound - image - support - What do you dislike? I do not have anything to say only that I would be pleased if the time given for free could be a bit more : Recommendations to others considering the product Try it and you will want it What business problems are you solving with the product? What benefits have you realized? Meeting from partners from other parts of the world - saving time, money ...

A

Anonymous

12/21/18

4.5 out of 5

one to one vcs

What do you like best? good quality picture and sound. no interruptions and all smooth. link worked immediately on clicking What do you dislike? more difficult to work out how to set up. Invite did not work smoothly, so this could be improved for a 1st time user Recommendations to others considering the product try it! What business problems are you solving with the product? What benefits have you realized? connection

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Anonymous

12/20/18

3.5 out of 5

Seams like a good second option

What do you like best? Just tried it, it seams like a good second option, impressed with the image quality.. What do you dislike? Need some training as not very intuitive for users What business problems are you solving with the product? What benefits have you realized? communicatio and webconferencing

A

Anonymous

12/20/18

4.5 out of 5

Great videoconferencing tool

What do you like best? Quality of the calls, ability to engage multiple participants and crispness of the user-interface. What do you dislike? Meeting IDs have to be shared again with the participants if the meeting is initiated from any of the meeeting rooms as organiser. Recommendations to others considering the product Great product to switch to. What business problems are you solving with the product? What benefits have you realized? Being able to get geographically distant ...

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A

Anonymous

12/20/18

4.5 out of 5

Better than anything I've worked with. I use Zoom on a daily basis

What do you like best? I love the vast amount of use cases and how easy it is to set it up. I use Zoom to connect to prospects, run sales demos, and meet with members of my community, hangouts, online workshops etc. I use Zoom on my desktop, tablet, phone, and whilst in the car and had no connection issues so far. It's easy to record sessions and save them locally or What do you dislike? There is nothing negative to say about Zoom Recommendations to others considering the product ...

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Anonymous

12/20/18

4.5 out of 5

Best Among the Conferencing Tools I've Used.

What do you like best? I have used several other conferencing tools and as with most software, it always seems to be a battle between ease of use and customizability. Zoom gave me everything I wanted. What do you dislike? Not much to say here. Now and again other people in my company will have issues getting audio settings to update but its not something I've experienced. What business problems are you solving with the product? What benefits have you realized? We want to create a ...

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Anonymous

12/20/18

4.5 out of 5

Great experience till n now

What do you like best? I have been training aspirants of IELTS and Pte Academic for over half a decade. Whenever I took classes something or the other would create nuisance. Today I taught using zoom and the experience was fantastic. But I have to check on low speed because my internet speed is around 40 Mbps right now. What do you dislike? I did not dislike anything as of now but I would like to check it on low speed like 2 Mbps because I guess that is the average speed in asia. What ...

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A

Anonymous

12/20/18

5 out of 5

The best video conferencing tool for online business

What do you like best? The quality of Zoom calls is far superior to other products I tried. It doesn't use a huge amount of bandwidth, and the inbuilt recording function is incredibly helpful. What do you dislike? No real dislikes. I have never had any issues using Zoom. Recommendations to others considering the product Give the free version a go to get started. You'll soon see its a great tool! What business problems are you solving with the product? What benefits have you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].