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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5941-5950 out of 6134

A

Anonymous

12/26/18

4 out of 5

Powerful Video Conferencing Tool

What do you like best? Ease of use, ability to video conference with multiple users, recording feature, sharing documents. What do you dislike? Sometime rendering of recorded video takes a significant amount of time and can bog down machine. Recommendations to others considering the product Multiple plans available, use the free one until you determine what additional resources you may need as it is pretty powerful. What business problems are you solving with the product? What ...

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A

Anonymous

12/26/18

4 out of 5

Easy to use, good performance

What do you like best? Flexibility to call in separately or bundle in voice + video on the same bandwidth. Haven't experienced any dropped calls yet with Zoom (unlike competing products. What do you dislike? There are momentary call disruptions whenever I shift from Wifi to mobile network and vice versa. Recommendations to others considering the product Get it at least for a trial. Good product for business calls and meetings. What business problems are you solving with the ...

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A

Anonymous

12/26/18

4.5 out of 5

Straight forward great conference call software with great connections

What do you like best? Zoom in straight forward, many people use it and once you have it installed, it's easy to login each time. I think it's connection is better than some other video conferencing tools What do you dislike? This would not be a good tool to use with first time prospects. The setup can make meetings delayed or canceled. It is a better tool with clients who you work with for a long time. Recommendations to others considering the product Easy tool, you'll love it. ...

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A

Anonymous

12/25/18

4 out of 5

Zoom

What do you like best? We can multiple people talk on single zoom session. We can have full video replays on zoom, also can like live sessions What do you dislike? There is currently no real-time document sharing feature What business problems are you solving with the product? What benefits have you realized? Customer related issues are solved by getting on zoom session

A

Anonymous

12/25/18

3 out of 5

Easy of use is true, but usability is not good!

What do you like best? From the moment you have created your account and a second person give you some tips, you can use the platform. Several good features in the front end. What do you dislike? But, the jump start is not so clear as it is with Teamviewer -for instance- where you need interaction with a second part, but not guidelines. Very good additional features, but disseminated in the front end. What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

12/25/18

5 out of 5

Simply awesome

What do you like best? Easy to use. Robust, tons of features, Dial-In option for all important places. Zapier integration. Need I say more? What do you dislike? So far I haven't found anything that I dislike. Zoom fits perfectly in my business. What business problems are you solving with the product? What benefits have you realized? Direct communication with customers, personal touch and fluent communication.

A

Anonymous

12/24/18

4.5 out of 5

Best video conferencing system out there

What do you like best? Fairly easy interface and allows collaboration and screen sharing. Very reliable even with poor connections. I like that you can make your own permanent Zoom link, that way I can always know where my meetings will be. What do you dislike? It should have integration with all calendar systems, seems pretty basic and they haven't done it. The quality of the video recording is poor. Recommendations to others considering the product Assign permanent links, that ...

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A

Anonymous

12/23/18

5 out of 5

Extremely tremendous

What do you like best? voice quality and tools during normal screen share What do you dislike? after 40 minutes it disconnect so i can't teach more than 1 student at a time Recommendations to others considering the product zoom is the best app, software for e-learning What business problems are you solving with the product? What benefits have you realized? i want to start online teaching platform.

A

Anonymous

12/23/18

5 out of 5

Fantastic

What do you like best? The dashboard should have a better look and feel. What do you dislike? I don''t have much to dislike on the overall experience. What business problems are you solving with the product? What benefits have you realized? Connecting with colleagues who are travelling

A

Anonymous

12/22/18

3 out of 5

Mediocre Platform

What do you like best? I like the ease of screen sharing, the ability to host meetings for free and without the use of a headset unlike Skype. What do you dislike? I have had multiple issues with the video cutting out during client calls on my Mac. I updated the software for zoom and this continued to be an issue. Once I switched to my windows pc there were no issues. What business problems are you solving with the product? What benefits have you realized? I use this software ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].