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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5931-5940 out of 6134

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Anonymous

12/27/18

5 out of 5

the best software for video conferencing

What do you like best? zoom is an ideal software for video conferences, high quality groups, where you can interact with video audio chat even has a function of raising your hand to affirm that everything is being heard or seeing well, without having to go to the chat, it is compatible with different operating systems and has desktop version, you can send invitation links to the video conference and users can enter even if they do not have an account in zoom, can share screen among other ...

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A

Anonymous

12/27/18

5 out of 5

Zoom call for conferencing

What do you like best? Ease of use and the options available when setting up calls. And the way it integrates with our shared Google Calendar. What do you dislike? Dislike the time limit on the entry plan. Can be fiddly when using on the mobile. Recommendations to others considering the product Use it if you use Google Calendar for sure. What business problems are you solving with the product? What benefits have you realized? Benefits from making international calls wherever we ...

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A

Anonymous

12/27/18

4 out of 5

Zoom

What do you like best? Zoom is a helpful conferencing tool and is fairly easy to use What do you dislike? I've had issues with my screen flickering when using Zoom that I haven't had for others Recommendations to others considering the product Zoom is a good option and fairly user friendly. I think the pricing is very competitive. What business problems are you solving with the product? What benefits have you realized? We are able to collaborate effectively with our customers

A

Anonymous

12/27/18

4 out of 5

Amazing Software for Video Conferencing

What do you like best? Best - Ease of setting up a meeting and hosting it. The features are easy to use and work with What do you dislike? I have not used all the features for instance sharing screens and recording so cannot comment on that. Recommendations to others considering the product If you host a lot of virtual video conferences then give Zoom a try. What business problems are you solving with the product? What benefits have you realized? 1 I use it for virtual meetings ...

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A

Anonymous

12/27/18

5 out of 5

So Easy

What do you like best? This is a totally user friendly platform that allows you to experience an online lecture while also utilizing a chat feature and more. What do you dislike? Maybe make the quality of the video higher? I really just think that Zoom is practically perfect just the way it is. Recommendations to others considering the product You will NOT be disappointed! What business problems are you solving with the product? What benefits have you realized? How to effectively ...

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A

Anonymous

12/27/18

4 out of 5

Convenient conferencing tool

What do you like best? Multiway conferencing and recording. It's also user-friendly. What do you dislike? I've had problems when it's integrated with other softwares like Panopto. What business problems are you solving with the product? What benefits have you realized? Recordable conferences are a big plus for participants who want to get back to the material of the discussion, saves a bunch of extra calls and emails.

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Anonymous

12/26/18

4.5 out of 5

Zoom is Fantastic

What do you like best? I am a big fan of Zoom because of its ease of use, that I can invite almost anyone to a chat and they can log in right away! What do you dislike? I don't like that for my company's particular package, we are not able to disable group chat. The notifications can really be distracting! Recommendations to others considering the product Consider the most comprehensive package to avoid some limitations! What business problems are you solving with the product? ...

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A

Anonymous

12/26/18

5 out of 5

The best video conferencing tool

What do you like best? It just works. High definition calls, chat, and recording with hundreds of users is exactly what a corporate meeting tool needs. What do you dislike? To be perfectly honest, I can't think of anything I dislike. What business problems are you solving with the product? What benefits have you realized? Communication face to face is replaced by Zoom, which is perfect for remote employees like me. I may be hundreds of miles away, but I still feel close and ...

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A

Anonymous

12/26/18

5 out of 5

Business User Review

What do you like best? Quite user-friendly. Easy to install and good streaming speed. Until now haven't faced any lag in video and voice. Screen share works great. What do you dislike? Have not come across anything that I dislike. What business problems are you solving with the product? What benefits have you realized? Our weekly team status meetings are sometimes conducted through Zoom. It's a good tool, especially when the team is sometimes working from different locations.

A

Anonymous

12/26/18

4 out of 5

Easy meeting access and user friendly program

What do you like best? The ease of having a meeting with a large group of people. The program is also very user friendly and uncomplicated making it easy for new users to learn What do you dislike? Wish that the file sharing capabilities were easier Recommendations to others considering the product This product will be quite easy to implement across your company and is very user friendly for your employees to train on and learn What business problems are you solving with the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].