9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5911-5920 out of 6134
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Anonymous
12/28/18
Great Web Conferencing tool
What do you like best? The ease of access and the ability to schedule calls with candidates all over the globe. The screen sharing tool is awesome, it helps with my team online meetings. What do you dislike? The limitations on the calls for the free version. Recommendations to others considering the product Great tool for online presentations. What business problems are you solving with the product? What benefits have you realized? Allows team and group presentations to future ...
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Anonymous
12/28/18
Zoom in a Nutshell
What do you like best? What I like best about Zoom is the fact that I can easily visually collaborate with colleagues no matter where we are. The sound quality and visual quality have always been stellar for me, even on laptop microphones that only work if you're practically on top of them. I have weekly meetings that require screen sharing and this is a super easy way to do them for training and conferring purposes What do you dislike? What I dislike about Zoom is when people use it ...
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Anonymous
12/28/18
Great, inexpensive or free conferencing solution
What do you like best? Zoom is my go to tool for scheduling and conducting online meetings. The client is cross platform so it works on my Mac as well as my coworker's PCs and it is always easy for them to join the meetings. The service is highly reliable and I have never been unable to conduct a meeting because of an outage. Screen sharing and voice always comes across clearly. It also integrates well with my Outlook calendar so it's very easy to send out the meeting invitation links. ...
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Anonymous
12/28/18
Works well for video Conference Calls at work
What do you like best? The conference call is simple and easy to use. What do you dislike? The group call #'s could be easier to use/ remember. What business problems are you solving with the product? What benefits have you realized? It connects people regardless of location and moves meetings along with efficient video chat.
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Anonymous
12/28/18
Zoom
What do you like best? Easy to use, can use via mobile, alot of options for how you are seen during the meeting. What do you dislike? Relatively new user, so far nothing really to dislike. Recommendations to others considering the product It is a great tool when everyone cannot be in the office at the same time for meetings! What business problems are you solving with the product? What benefits have you realized? Ability to connect and meet face to face with employees working ...
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Anonymous
12/28/18
Video conferencing made easy
What do you like best? I had like the speed of zoom and its quality conferencing. Scheduling is really good. What do you dislike? Nothing to say about the uses of zoom. As it satisfy all the needs Recommendations to others considering the product Explore the speed and quality of zoom. I am really satisfied with the way it is optimized. What business problems are you solving with the product? What benefits have you realized? Conferencing with US clients made easier with zoom.
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Anonymous
12/28/18
Zoom is a game changer for remote work!
What do you like best? Zoom is so much better than any other free video conferencing software I have ever tried. It has clearer audio and video, better settings to manage the software, and good integration with other software. I love the grid view, or as we call it, the Brady Bunch view. What do you dislike? Sometimes the time limit on free accounts can be a bummer, but it's so easy to just spin up another call that it doesn't really bother me! Every now and then Zoom thinks your ...
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Anonymous
12/28/18
Kinda cool meeting platform
What do you like best? It works across different apps and desktop platforms. What do you dislike? The UI feels very unfinished. It is a little confusing sometimes to perform simple tasks like meeting chats, settings, etc. Recommendations to others considering the product If you are considering sharing an account within an organization it will kick you off if someone else tries to use it at the same time. (With no notice. What business problems are you solving with the product? ...
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Anonymous
12/28/18
Easy To Use
What do you like best? A test is always setup before you use it to make sure everything is good to go, video is clear and it's easy to navigate. What do you dislike? As a user, I like everything, I haven't discovered anything that would make me dislike it. What business problems are you solving with the product? What benefits have you realized? Being able to communicate easily with others even though you are not in the same space and share screens is amazing. The benefits I realized ...
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Anonymous
12/28/18
Excellent video collaboration
What do you like best? Zoom is very good in connecting people working at different physical locations. I enjoy the ease of use and reliability of Zoom. What do you dislike? Sometimes, unless I know the URL or meeting id, I scramble to find the meeting if i know just the person's name. Zoom can do better on look up. Recommendations to others considering the product Will definitely recommend zoom to anyone unless your entire team is either small and/or located in the same physical ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].