Zoom Reviews in November 2026: User Ratings, Pros & Cons

Decent platform for teleconferencing

What do you like best? Easy to log into and connect when sent a calendar appointment. Interaction with others in the meeting is really nice. What do you dislike? Background noise can create hearing issues until you mute everyone except the speaker. What business problems are you solving with the product? What benefits have you realized? Easy to log into meetings with vendors and customers virtually who you would not otherwise be able to communicate with "face to face".

Zoom

What do you like best? I like that this is an easy platform by which I can communicate with a group of people. What do you dislike? Sometimes I have a hard time connecting. Recommendations to others considering the product This is an easy platform to use if you need to conference with multiple people! What business problems are you solving with the product? What benefits have you realized? Getting everyone together at one time. This way, not everyone needs to be present at the office.

Our bosses communicate and dictate their instructions with this software

What do you like best? I learned to use this software in my work as many of our bosses are on business trips abroad. In the need that our central offices continue to be active and continue to do activities for our bosses we began to use Zoom, a software that allows you to make high quality video calls and videoconferences with a maximum of 100 members, enough so that all our central office can attend videoconferences of our bosses when they are on business trips abroad. We can also have a ...

Zoom enables cross-team collaboration and increases ease of communication on several levels

What do you like best? I like the flexibility of Zoom for scheduling or sending out immediate meetings. The extension on Chrome makes it so easy for me to set up calendar events. What do you dislike? It seems like Zoom struggles -- although understandably -- with IE browsers. I think more organizations could effectively use Zoom over Skype, WebX, etc. if it was more consistently optimized. What business problems are you solving with the product? What benefits have you realized? I ...

Zoom is great for fast meetings when face-to-face is needed

What do you like best? Its very easy to use and connect, and doesn't take a lot to download and get started. What do you dislike? The connections can be a little sketchy if the internet connection is weak at all. Otherwise it has been great. Recommendations to others considering the product This is SO EASY to use! People can access from any Smartphone and choose to use audio and/or video. What business problems are you solving with the product? What benefits have you realized? ...

Recently Switched to Zoom

What do you like best? Our company just switched to Zoom. I find it so much more user friendly than the other platforms we have used in the past.. I find that for my employees who aren’t as technologically savvy have an easier time connecting to and using Zoom. What do you dislike? I haven’t had any issues or concerns with Zoom. It has worked perfectly. What business problems are you solving with the product? What benefits have you realized? Allows for simpler video conferencing, ...

Zoom is great

What do you like best? The ability to video conference from your phone is great. Also, when you talk, and are on mute, the computer app notifies you so you aren't just talking into nothing What do you dislike? Sometimes the app has issues logging on through the phone. Otherwise no issues. Recommendations to others considering the product It's evern better than Amazon chime which I have used extensively too. What business problems are you solving with the product? What benefits ...

Quick meeting, let's ZOOM

What do you like best? Zoom is an easy-to-use conference program that provides the ability for video and audio recordings. I use it for meetings and for creating videos for training. One can access it from mobile, tablet, laptop, desktop so it is very flexible. What do you dislike? The free version limits meetings to 40 minutes which is helpful to keep meetings focused but can shut down a good conversation—so, an upgrade is necessary if you require longer meetings. What business ...

Simple but easy.

What do you like best? I like the simplicity of Zoom. It makes virtual communication easy between the organization when we need to do phone calls. I used this with the treasurer of a Boston University office and the users were able to join seamlessly and easily. It is very easy to join and if you do not have visual access, you can call on a cellphone to still get into the chat. What do you dislike? I do not like the amount of bandwidth and internet connection needed to be used. The ...

Great for video conferences

What do you like best? Zoom is amazing at creating video conferences with ease and inviting others to join. What do you dislike? The only thing I don't like about Zoom is that the mobile compatibility is hit and miss. What business problems are you solving with the product? What benefits have you realized? The business problems that I am solving with Zoom is the ability to get multiple employees in one room without having to create an in person meeting.