9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5891-5900 out of 6134
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Anonymous
01/01/19
zoom, an excellent tool for video conferences through the web
What do you like best? zoom, is an excellent software for video conferences through the web but also has multiple functionalities, you can share the screen. Its free version allows you to do conferences of up to 40 minutes, but if the conference is only two people, the time is unlimited.Your chat service is very good, it keeps you connected in real time. Your chat service is very good, it keeps you connected in real time. The sound and video resolution are also very good What do you ...
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Anonymous
01/01/19
Reliable video conferencing
What do you like best? I have had fewer interruptions or problems using Zoom than any other video conference system What do you dislike? The user interface is not always great. I'd like to be able to arrange the views I see on screen when there are several participants. But overall, not a big deal. What business problems are you solving with the product? What benefits have you realized? Team meetings with remote participants. Much better than audio calls.
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Anonymous
01/01/19
Come together, when you can't
What do you like best? Zoom allows us to have the feel of being in the same room while being in multiple locations, thousands of miles a part. The video and sound quality are great. Users log in from phones, computers or tablets with ease. What do you dislike? There is really nothing I dislike about zoom at this point. Recommendations to others considering the product If you are considering it, give it a go, you will not be dissappointed. What business problems are you solving with ...
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Anonymous
01/01/19
A Must Have for Quick Conferences, Easy to Use from Any Device!
What do you like best? I use Zoom for weekly conferences with my employees. It is easy to use from any platform. I love that you can dial in as well without having to download the app. The PC app is super easy to use and navigate. There are many features for tech savvy users and even if you aren't tech savvy it is still easy to use. What do you dislike? I do wish the option to stop recording on mobile was easier. You have to swipe out of the meeting to stop your camera if you do not ...
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Anonymous
01/01/19
BEST Meetings with Zoom
What do you like best? In our organizational meetings, we have tried previous tools and always had many challenges. All are solved by ZOOM to the extent that I personally recommended it to other professionals who need constant meetings. What do you dislike? Sometimes there is an Echo when we don't mute participants who are not speaking. What business problems are you solving with the product? What benefits have you realized? We work in several countries and we have to do meetings ...
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Anonymous
12/31/18
Rather use Google meet or skype
What do you like best? I don't really have anything I like best about it. I have never had a good esperience with it. What do you dislike? Bad connection on all my meetings Ives ever had on it. What business problems are you solving with the product? What benefits have you realized? Nothing bc I stopped using it.
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Anonymous
12/31/18
The best, most reliable highest-quality web conferencing I have used
What do you like best? The quality of the video and sound and the share screen and whiteboard capabilities. What do you dislike? There is nothing about ZOOM that I dislike. Recommendations to others considering the product Try it. It is as good as web conferencing gets. What business problems are you solving with the product? What benefits have you realized? Group planning and decision-making between cities and countries. Weekly meeting s among home-based workers/
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Anonymous
12/31/18
Zoom me in Scotty!
What do you like best? I love that you can choose to have either a paid account or just a free one that allows up to 30 minutes of air time. What do you dislike? I think it could be a little bit more user-friendly, meaning, those who are not technologically adept might have a hard time navigating it. What business problems are you solving with the product? What benefits have you realized? I am able to talk to my clients around the world at any time of day or night. Benefits are ...
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Anonymous
12/31/18
Administrative use
What do you like best? I like that zoom is free and user friendly. What do you dislike? What I dislike is that you cannot have more than one meeting scheduled at the same time. I tend to schedule meetings for others and have them listed as assignee and you cannot have more than one meeting going at the same time. What business problems are you solving with the product? What benefits have you realized? We use this for both internal and external meetings. The camera is also a nice feature.
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Anonymous
12/31/18
Great Communication Client
What do you like best? I love Zoom, it makes it easy to share your screen, products, or chat with everyone on your team or outside your company What do you dislike? Nothing, it is a great product and I use it almost every day What business problems are you solving with the product? What benefits have you realized? Used to connect to others and have meetings across the world with teams.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].