9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5881-5890 out of 6134
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Anonymous
01/02/19
Zoom is hands down the best app to use for doing demos
What do you like best? Quality is excellent. Easy to use and never crashes. Records everything automatically. Simple for others to log in and join the demo. What do you dislike? Too many screens appear after you start a meeting; they could close out the main one. Once you start a meeting the screen maximizes and I like it smaller, so I have to adjust it each time. Any complaints I have are annoyances, the app works beautifully and is very reliable. The app does slow my computer down ...
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Anonymous
01/02/19
Best option for group video conference
What do you like best? I love Zoom for so many things. It has helped me to hire excellent candidates for some remote positions for my company. It has also been utilized by some clients to interview me so I have been on both sides as a user and as a participant. It is extremely reliable, easy to use on a computer or a mobile device. It is one touch to start or join into a meeting. One of our meetings had several participants and there were no issues with that. The Zoom rooms are an ...
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Anonymous
01/02/19
Very useful
What do you like best? The clarity of the video and the audio and the ability to share the screen and save the programme. What do you dislike? The interruptions which happen sometimes. I am not sure if it is an internet problem or zoom problem. Recommendations to others considering the product Strongly Recommend considering Zoom. What business problems are you solving with the product? What benefits have you realized? Post graduate classes for students in India. I am doing the ...
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Anonymous
01/02/19
Simple, Effective
What do you like best? Ease of use and the video quality. The interface is very simple that even non-techies can easily use it. What do you dislike? Not much anything. It satisfied all my needs to be honest. Well actually, maybe the ability to do more interactivity like MCQs and surveys. What business problems are you solving with the product? What benefits have you realized? We do online courses with Chinese doctors using the zoom platform.
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Anonymous
01/02/19
A bold alterative for your meetings
What do you like best? It is a formidable applications for remote meetings, since we have offices in other cities. Very good video quality, it is a stable and secure connection application. What do you dislike? The free version only lets you connect with 1 user, it would be ideal if the minimum was 3 users What business problems are you solving with the product? What benefits have you realized? It allows you to finalize details at a distance that require more than a call your ...
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Anonymous
01/02/19
Zoom into the conference
What do you like best? I like that theres a link where you copy and paste on your browser, and then you're in the meeting. I can also just share a link to anyone that I want to invite. What do you dislike? I dislike the occasional technical issues such as mic not working What business problems are you solving with the product? What benefits have you realized? The presenter can easily share their screen and I find the usability very simple as well.
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Anonymous
01/02/19
Professional and easy to use video conferencing app
What do you like best? I like that it's free to use and there are no signal issues. The connections have been smooth so far. What do you dislike? I don't like how when I click on the GoTo meeting link, it takes me to a browser webpage and then from there, I would have to click to open my Zoom app on my desktop. What business problems are you solving with the product? What benefits have you realized? Zoom provides easy access to video conferencing among my colleagues. I can also ...
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Anonymous
01/02/19
Zoom the way to go.
What do you like best? Zoom is best when training other coworkers in other locations. What do you dislike? I do not have any dislikes at this time because this program is great for what our company use it for. What business problems are you solving with the product? What benefits have you realized? We have locations all over the country. Zoom makes training easy.
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Anonymous
01/01/19
Better than Skype for video clarify and variety of options
What do you like best? I love zoom's ability to join in a meeting already in progress without having to wait for the recipient to answer a call. What do you dislike? By default, my camera never turns on, and I always have to turn it on myself after joining a call or meeting. Recommendations to others considering the product Abandon skype now and use zoom for legitimate business solutions. I have had so many connection problems and dropped calls with skype that have seemed to ...
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Anonymous
01/01/19
Much better than our old conference software
What do you like best? - Easy to use - Great video and screen sharing options - Nothing to download for the caller - Very good video conferencing, I can see my customers and they can see me. What do you dislike? The call in numbers are way too long and make it difficult to join if you're on a PC. Sometimes it's hard to reschedule meetings, but you have to do a whole new conference instead of just copying and pasting the link. Recommendations to others considering the ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].