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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5741-5750 out of 6134

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Anonymous

01/15/19

5 out of 5

Easy to setup!!

What do you like best? I like using Zoom because it is easy to setup and can be done quickly. No problems with connecting. What do you dislike? I have used other communication online programs and with Zoom i do not have any problems. I am a current user of Zoom, but I do not have any open chats that I would share. Recommendations to others considering the product All around A+ What business problems are you solving with the product? What benefits have you realized? Great for ...

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Anonymous

01/15/19

3.5 out of 5

Great for meetings

What do you like best? The quality is good and screen sharing is easy. The mobile app is really nice compared to others I've used. What do you dislike? The room limits are pretty strict and it's easy to end up with growing pains depending on how many people you need in meetings. Also the chat feature is difficult to use as the person doing the presentation even if it's pretty easy to use if you're watching or attending. Recommendations to others considering the product If you have ...

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A

Anonymous

01/15/19

3.5 out of 5

Pretty Solid Video Software

What do you like best? I like that you can generate zoom meetings within slack, or use an assigned personal meeting ID. It's nice that it interfaces with lifesize and other video interfaces so that I can have video calls on my computer or in a conference room through a TV. There are additional features like screen sharing and chat that advance how useful the software is. What do you dislike? Zoom can be sluggish and sometimes the call quality is less than desirable. If I am using my ...

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Anonymous

01/14/19

5 out of 5

Flawless quality

What do you like best? Ease of use for all internal and external contacts, and quality of video and audio has been unparalleled! What do you dislike? Up-time has been a bit more of an issue of late, most likely due to Zoom's growth Recommendations to others considering the product Determine how many users are going to be active What business problems are you solving with the product? What benefits have you realized? Video conferencing and virtual meetings

A

Anonymous

01/14/19

5 out of 5

Zoom review

What do you like best? Being able to easily communicate with fellow coworkers via Zoom makes staff meetings so much easier. Especially since we can take part in our meetings in the convience of our own homes. What do you dislike? I like all the features of the Zoom product. It’s really simplified and user friendly for everyone. Recommendations to others considering the product Definitely use it if you have trainings or staff meetings because for those who cannot attend physically ...

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A

Anonymous

01/14/19

5 out of 5

Zoom is Fantastic

What do you like best? I love several things about Zoo. First is that an app isn't necessary for everyone on the call. That makes it great for overcoming technical issues. I also like how easy it is to use. I love being able to see everyone on the call; gives a sense of connection. What do you dislike? Honestly, there is very little that I dislike about Zoom. Sometimes the quality of the feed could be improved but that is a network issue. What business problems are you solving with ...

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Anonymous

01/14/19

2 out of 5

Connecting colleagues

What do you like best? Zoom upload speeds are great, easy to connect with other users. What do you dislike? Sometimes the Zoom will have connectivity issues. Recommendations to others considering the product Great tools for meetings. What business problems are you solving with the product? What benefits have you realized? Being able to connect with colleagues with ease.

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Anonymous

01/14/19

5 out of 5

Zoom provides very clear video and audio and provides additional features such as screen sharing.

What do you like best? Video conferencing and screen sharing. Audio is also very good What do you dislike? The 40 minutes time frame. I have not encountered any other so far. I will have to use it for sometime Recommendations to others considering the product This is a game-changer in the market. Sign up! What business problems are you solving with the product? What benefits have you realized? Virtual meetings have become more interactive.

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Anonymous

01/14/19

5 out of 5

Fantastic Business Tool

What do you like best? The platform is reliable, easy to use and manage and the ability to record is fantastic What do you dislike? There is nothing I disliked it was super easy to use Recommendations to others considering the product Super easy to use when you have groups of people who need to get together to train, brainstorm or communicate with in business What business problems are you solving with the product? What benefits have you realized? We can get our team all ...

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Anonymous

01/14/19

5 out of 5

Great alternative for Skype

What do you like best? It is very easy to use for the amateur. It is a very light software and can be connected easily once you have the Pin to join the meetings. It has many features for the meeting such as audio meeting, video meeting and group meetings. It can also be used to give presentations remotely as it also gives an option to share the laptop screen. What do you dislike? The only thing i disliked is that it doesnt not gives an option to share files with the remote computer. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].