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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5731-5740 out of 6134

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Anonymous

01/15/19

4.5 out of 5

Easy use, good connections

What do you like best? we previously used Skype and it was not good. there were always latency issues. Since switching to zoom, we have had none of these problems. always works and works well. What do you dislike? really i have no dislikes on the system. very easy to use Recommendations to others considering the product Switch today. system works great. price is great. What business problems are you solving with the product? What benefits have you realized? We have 8 locations ...

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Anonymous

01/15/19

4 out of 5

Simple, easy conference solution

What do you like best? Zoom is a simple, easy to use video conference solution that offers options for both laptop and app connectivity What do you dislike? While the basics are simple and intuitive, it felt like there was a gap in time and use between being a novice user and one that really knows how to utilize the tool Recommendations to others considering the product This is a great low/no cost solution for face to face video conferencing with the ability to share screens and ...

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Anonymous

01/15/19

4 out of 5

Great face-to-face meeting software!

What do you like best? Very user-friendly chat, great design, customizable and very easy to use! What do you dislike? I have heard there can be security concerns when sharing important and confidential files. However, I never personally experienced this. Recommendations to others considering the product Fast, light software that allows you to meet with clients and peers, face to face and share files. What business problems are you solving with the product? What benefits have you ...

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Anonymous

01/15/19

4 out of 5

Recruitment and Visit Coordinator

What do you like best? Zoom is super user-friendly and much higher quality than many of the other online, video chat platforms I have ever used. Additionally, the support when using Zoom is incredibly helpful, easy to access and has helped solve issues for me quickly. My favorite Zoom function is how it allows for high-quality sound sand picture with multiple parties involved in the conference call. We have found that calls are dropped way less frequently and our wifi supports Zoom ...

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Anonymous

01/15/19

4.5 out of 5

Always a the easiest way to arrange a call with partners.

What do you like best? Very convenient, fast, clear and has great features What do you dislike? Perhaps the UI could be more modern in a way, at the moment looks rather old fashion/traditional. Otherwise, nothing to to dislike! What business problems are you solving with the product? What benefits have you realized? We have partners and colleagues all over the world, so it's easy to communicate with them.

A

Anonymous

01/15/19

4.5 out of 5

User friendly

What do you like best? Very easy to use and quick to access to have conferences with coworkers when you aren't on location with them all the time. What do you dislike? I have had dropouts in connectivity maybe once or twice, but it has never been a major issue. What business problems are you solving with the product? What benefits have you realized? Easy ability to have conference calls and meetings with people from multiple locations.

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Anonymous

01/15/19

4.5 out of 5

Satisfied

What do you like best? It is easy to conduct overseas meetings with the rest of the research team. Also it is a great tool for distant learning What do you dislike? It takes quiet sometime to get familiar with Zoom the first couple times you use it What business problems are you solving with the product? What benefits have you realized? The need for arranging meeting and talks with team members in different countries

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Anonymous

01/15/19

5 out of 5

Great way to talk to friends, colleagues and customers.

What do you like best? Zoom is great because of how interactive it can be, I love the fact that you can allow everyone to take part in the chat, or you can just allow one at a time and you can also just get on and present what you need to, without interruption. What do you dislike? There really isn't anything I can think of that I don't like about this platform, I am sure when I use it more there will be things that pop up, but for now, nothing Recommendations to others considering ...

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Anonymous

01/15/19

5 out of 5

Effective for meetings

What do you like best? Easy to set up and learn without much training. Great with screen share, recording is easy for webinars. What do you dislike? Need a reminder automatically to participants to mute their microphone if they are causing excessive background noise, or have the ability to filter background noise. Also, I would liek to be able to draw on the live video, or take a screenshot of the video and draw on it, or allow me to have a pointer to point to live video for ...

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A

Anonymous

01/15/19

5 out of 5

Zoom is basic , high quality tool providing efficient and reliable professional commute.

What do you like best? Zoom has basic precise features which are more focused on productivity and accessibility of user for audio and video calls. Conference calls with multiple user can be arranged instantly with little effort. Any individual can join or leave the call without even disrupting the whole conference. Screens can also be shared and one can easily take the advantage of learning or teaching remotely through zoom. What do you dislike? Sometimes during meetings a staff ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].