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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5711-5720 out of 6134

A

Anonymous

01/17/19

4 out of 5

Smooth Platform, Good Results

What do you like best? Zoom is intuitive and easy to use. It’s clean and provides all of the functions most people need in video conferencing. What do you dislike? There is very little to find wrong with Zoom. It would be nice to be able to better partition the screen. What business problems are you solving with the product? What benefits have you realized? I use Zoom to meet remotely with clients and instruct them on various matters.

A

Anonymous

01/17/19

5 out of 5

The best video conferencing tool out there

What do you like best? It's so easy to use, whether it's through the web link, mobile app or dialing into a call. It's flawless compared to using Skype for Business or even Google Hangouts and the recording feature is so effective for reviewing calls without worrying about taking notes. I like the whiteboard feature, the ability to type in the chat box - all of it integrates really seamlessly. What do you dislike? I only have positive things to say, having used this software over ...

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A

Anonymous

01/17/19

5 out of 5

Excellent Tools

What do you like best? Excellent tool for video conference, conference by voice, also allows you to manipulate the pc to teach any explanation of either a system or system function, any program and its functions. What do you dislike? I dont have any dislike of this software right now. Recommendations to others considering the product I recommend to every one to use this tools, is very helpfully. What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

01/17/19

4.5 out of 5

More consistent quality than Hangouts

What do you like best? I like that the quality of the video conferencing is better than most of the products I've used at work. What do you dislike? Not everyone knows the default when you join a video conference via link that your video will be on. I think there should be some indication for new users (not necessarily first time What business problems are you solving with the product? What benefits have you realized? Solving the problem of use of low quality Hangouts, which is what ...

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A

Anonymous

01/17/19

4.5 out of 5

Great for quick meetings

What do you like best? I enjoy how mobile friendly Zoom is on IPhone. What do you dislike? There's not anything that i can say i dislike about Zoom, maybe a bit of delay on display on audio from time to time but nothing significant. What business problems are you solving with the product? What benefits have you realized? Great for times that i'm driving and need to log on to a conference call.

A

Anonymous

01/17/19

4.5 out of 5

Great e-meeting space

What do you like best? This meeting space is both secure and efficient. A private link via email connects you to the chat and also keeps it secure. In addition, there is good stream quality with good voice and video. What do you dislike? This is a very desirable method. N/A this is a good software What business problems are you solving with the product? What benefits have you realized? Tutoring in larger groups

A

Anonymous

01/17/19

4.5 out of 5

Zoom is very easy to use! Great video conferencing tool!

What do you like best? I like that the system is very easy to navigate and integrate into my work schedule. I like that it is compatible on all of my devices (laptop, Ipad, Iphone. It is simple to send and receive invitations and the audio quality is great. Sending invitations to meetings and receiving them is simple and straightforward. Getting questions answered and reaching support is quite easy as well. What do you dislike? Occasionally there can be interruptions or delays in ...

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A

Anonymous

01/16/19

4.5 out of 5

Quality conferences

What do you like best? I like the Gallery view for meetings with more than 4 members. What do you dislike? I like gallery view also when someone is sharing the screen, using two different screens for that. What business problems are you solving with the product? What benefits have you realized? Business meetings for people that are not in our office.

A

Anonymous

01/16/19

4.5 out of 5

Simplifies the usability and adaptability of multiple devices to meetings

What do you like best? One of the aspects I liked the most is the use of integrated HD video and audio, and the integrated collaboration tools allow multiple participants to share our work meetings in real time. Another important aspect is the recordings and transcriptions that allow recording and uploading them to the cloud. What do you dislike? As an aspect to improve I have been observing that in Group Chat the group chats, it is not very easy to go from one-to-one calls to group ...

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A

Anonymous

01/16/19

4 out of 5

Great for large meetings

What do you like best? I like that this tool is simple and that we can use it for larger meetings. There are never any issues with sound/visual which is critical when working remotely. What do you dislike? I think sometimes this application is slow to start and it never saves my login information. I wish there was a quicker way for it to load up as it is kinda slow. What business problems are you solving with the product? What benefits have you realized? This allows face-to-face ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].