9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5691-5700 out of 6134
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Anonymous
01/18/19
A must for remote offices
What do you like best? It just works. Very easy to use, work on all platforms, and very inexpensive. I've been working remotely for nearly two decades and have used just about every online conferencing / VoIP solution out there. Zoom is my current favorite and has become the defacto standard in my company. What do you dislike? I'd love a Chrome/Google Calendar plug-in to allow meeting scheduling. (The desktop app makes it pretty easy to schedule a meeting into Google Calendar, but it'd ...
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Anonymous
01/18/19
A Coach's Best Friend
What do you like best? Zoom is easier to use, more effective, and has better support than any other web conference tool I have used. By using Zoom I can guarantee quality calls, excellent support services, and a platform that supports my growing business. What do you dislike? I have no complaints about Zoom-I have found it to be entirely reliable and useful! What business problems are you solving with the product? What benefits have you realized? I am able to connect with clients ...
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Anonymous
01/18/19
Easy video conferencing
What do you like best? The interface is easy to use, even for non-technical folks What do you dislike? Can't think of a single thing that I dislike about it What business problems are you solving with the product? What benefits have you realized? I can easily provide training to onsite and offsite staff teams
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Anonymous
01/18/19
Easy to use
What do you like best? I love Zoom has a messaging and 1 click meeting with ease of recording. You can also share screens it’s awesome What do you dislike? Mangers can have access to the chats. I like it a lot What business problems are you solving with the product? What benefits have you realized? Solve problems from different locations talk to coworkers
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Anonymous
01/18/19
Excellent, easy to use conferencing solution
What do you like best? I love how easy it is to set up and connect to a zoom meeting & that I can easily save the meeting and discussion for later viewing. I can connect on my laptop or smartphone, making it convenient for me to join in meetings anywhere. One feature I appreciate is being able to have small-group breakouts in the middle of larger group meetings. What do you dislike? I personally have not had issues with connectivity or sound, but I have witnessed others on meetings ...
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Anonymous
01/18/19
excellent
What do you like best? clear communications and video streaming and file sharing What do you dislike? disconnection (rarely and some hanging What business problems are you solving with the product? What benefits have you realized? information technology
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Anonymous
01/18/19
Zoom is like Skype
What do you like best? I like how anyone can have access to the zoom video if they have the link. Account information is not necessary to watch the zoom link. I used zoom because my professor uploaded an online lecture. What do you dislike? I do not dislike anything about zoom. I am not sure if it tracks the views count but I hope my professor was able to see that I view his lecture. What business problems are you solving with the product? What benefits have you realized? There ...
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Anonymous
01/18/19
Zoom easy to use, and with many features
What do you like best? I like it more than Skype, it has more features, it's very easy to use, and video calls are the best ...... What do you dislike? the only problem is when everyone talks in video calls, for the rest, it's great I love everything, it's very good and gives... What business problems are you solving with the product? What benefits have you realized? It helps me a lot with video calls for customers, easy to use and very fast.
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Anonymous
01/18/19
Good video- bad user experience
What do you like best? The video is clear and it helps to avoid using it online, but the way users access video can be complicated and hard to figure out unless you are more experienced. The idea of codes to access videos makes things complicated. What do you dislike? The idea of codes to access videos makes things complicated. Recommendations to others considering the product learn how to use ZOOM with friends before using for professional purposes- can be a bit difficult to ...
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Anonymous
01/17/19
Flawless video
What do you like best? So easy, our whole office uses it daily and everyone loves it. Simple to use, great audio and video quality. Feels like you're there even when you're not. What do you dislike? Some team members have issues setting it up. What business problems are you solving with the product? What benefits have you realized? remote meetings
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].