9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5681-5690 out of 6134
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Anonymous
01/19/19
The staple in office publication.
What do you like best? I simply found zoom to be the top contender in documentation. It is the brother of Legal Zoom to me. What do you dislike? There is nothing in Zoom that causes dislike. It does what it is supposed to do 100%. Recommendations to others considering the product There is no other program that you can use that is as easy and proficiant as Zoom. What business problems are you solving with the product? What benefits have you realized? Ease of paperwork to enter the ...
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Anonymous
01/19/19
A flawless meeting machine
What do you like best? Easy of use and integrations with my scheduling software What do you dislike? Nothing so far. I have the free version and has all I currently need for my business Recommendations to others considering the product Get it if you do online meetings on a regular basis What business problems are you solving with the product? What benefits have you realized? I coach men. The simplicity of the platform is awesome
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Anonymous
01/19/19
Wonderful
What do you like best? The system was easy to handle !!! To connect one to another. Was great generally speaking What do you dislike? At the beggining scares the charges if you are more than some attendee´s and the time was limited to 40min, then it changes to "no limit time"..i donot understand why was that. that has to change!! Recommendations to others considering the product I am in the process to understand What business problems are you solving with the product? What ...
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Anonymous
01/18/19
Zoom worked for my web confrence
What do you like best? It was ease to download and install quickly for everyone on the team. What do you dislike? I didn't like that it didn't seem to add the meeting to my calendar. Recommendations to others considering the product IF you need something that this has worked nearly every time for meets thru the firewall of the place you are presenting from this has worked every time for me. What business problems are you solving with the product? What benefits have you realized? ...
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Anonymous
01/18/19
Great Connections from anywhere!
What do you like best? I like the share your screen option the very best, it hardly ever has delays What do you dislike? I dislike that sometimes the chat is hidden when using Recommendations to others considering the product Sign on early to make sure you like using Zoom What business problems are you solving with the product? What benefits have you realized? it helps connect meetings effortlessly, way easier than just a traditional conference call
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Anonymous
01/18/19
Video Communications Made Easy
What do you like best? Super intuitive and straightforward that even the least tech savvy client will be able to access your meetings with ease. While we don't use this software as our primary chat platform, it'd do in a pinch. Besides, chat can be so less efficient than having a face to face meeting with someone miles or even states away. It integrates with whatever calendar you already use so you don't really have to learn more than a couple things to integrate Zoom with your existing ...
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Anonymous
01/18/19
Great for connecting with the team
What do you like best? Zoom is very user friendly. Simple to join a conference and change settings preferences. What do you dislike? It could be a little easier on the backend of creating a conference and inviting people. What business problems are you solving with the product? What benefits have you realized? We work remotely and use zoom for weekly conferences. It's nice being able to see faces of team members you've never met in person on a reliable software.
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Anonymous
01/18/19
Zoom is a Great Alternative to a Physical Meeting
What do you like best? I like that there is an app with Zoom, as well as how I am able to access a meeting on my computer. If I am on the go, I can use the app on my phone. It gives you an option to be able to mute your surroundings and still listen in and get the information you need from the meeting. What do you dislike? At times, the sound can go out. Most of the time, it works very well and there are no complaints. Recommendations to others considering the product Make sure ...
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Anonymous
01/18/19
We use it for our conference line's
What do you like best? How easy it is to set an interview up. I like the easy of the add on to chrome. Its very nice and easy to use What do you dislike? All the numbers it spits out when setting up an interview. It would be nice if it sent you one number. What business problems are you solving with the product? What benefits have you realized? Client relationships are better when we can conference others in.
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Anonymous
01/18/19
Zoom is so easy to use
What do you like best? This program is absolutely the best for setting up, and holding meetings. What do you dislike? It's sometimes hard to get back to the program if too many screens are up. What business problems are you solving with the product? What benefits have you realized? Zoom makes long-distance meetings seem like face to face meetings. I can communicate effectively with people over great distances. I love the flexibility of being able to choose between video, audio and ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].