Zoom Reviews in November 2026: User Ratings, Pros & Cons

Great solution for a small business.

What do you like best? One click recording of meetings for archiving. Ease of use. Ability to configure so that a guest is able to start and run a meeting. What do you dislike? Running Zoom and video is a HUGE battery hog. Need to upgrade to a higher level account to avoid the thirty minute length restriction. Recommendations to others considering the product Buy it! Zoom is a great solution for businesses of all sizes. Super easy to configure and use. Best investment in ...

ZOOM is best in the market

What do you like best? Zoom is well suited anywhere you have people in various locations - whether they are employees, contractors, customers, or prospective customers. What do you dislike? It would be nice if the chat transcript could be downloaded for the host. I haven't seen this offered. apart from this is a very reliable product Recommendations to others considering the product it's perfect for working one-on-one with clients to demo software, go over a plan, share a screen ...

Enterprise-grade Online Conferencing

What do you like best? Ability to host and start meetings on-demand, even on the free plan. In fact, the free plan is more than sufficient for small- to medium-scale enterprises with non-executive level meetings! Convenient group chat and private chat features, while audio/video streaming is ongoing Built-in screen-share! Fairly stable, even on low-bandwidth connections "Talking now" indicator that makes it quite convenient to identify and address people when conferencing with ...

Easy to use

What do you like best? Easy to use confrence. The quality is great and it has many features. What do you dislike? Sometimes the connection can get lost, but that may be due to internet issues with the connection What business problems are you solving with the product? What benefits have you realized? Helps with conferences and calling distant people. The benefits include being able to communicate with people given the purpose

Reliable call quality and simple functional UI

What do you like best? the proximity based dial in is great. if my laptop is near the meeting room console, i can share screen without formally dialing in What do you dislike? rating system is prompted after every single call. i would prefer to opt in to vote, mainly when something goes wrong. What business problems are you solving with the product? What benefits have you realized? unifying our global conference meeting system

Zoom used for video conferencing between sales team

What do you like best? The compatability and ease of use to contact many members What do you dislike? Sometimes the quality can’t diminish in video and sound Recommendations to others considering the product Taking advantage of this product to create amazing relationship with those you are working with who do business away from the HQ What business problems are you solving with the product? What benefits have you realized? Contact from sales assistants to field reps

Simply Thank you Zoom!!!

What do you like best? I like to learn about many things, and Zoom gives me the opportunity to do it easily. I love it!!! Thank you Zoom. What do you dislike? I think that I have not found something than dislike me. Recommendations to others considering the product Simply use it! What business problems are you solving with the product? What benefits have you realized? I can build my business in many countries and that is perfect!

zoom

What do you like best? very easy to schedule a video meeting rather than traveling What do you dislike? the zoom devices break often ane require IT assistance What business problems are you solving with the product? What benefits have you realized? to set up meetings online across multiple offices

Staff Meetings

What do you like best? Great for those who can’t attend staff meetings at work What do you dislike? Sometimes the sound is hard to manage at times What business problems are you solving with the product? What benefits have you realized? Being able to get required amount of staff meetings done

What a great experience

What do you like best? Zoom allows me to teach online English classes with a high quality tool. Its simple to use, and very reliable. What do you dislike? I do not like to deal I cant seem to find any other tools better then Zoom What business problems are you solving with the product? What benefits have you realized? Without Zoom my english lessons would not be the same.