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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5661-5670 out of 6134

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Anonymous

01/20/19

3.5 out of 5

Simple

What do you like best? Love using soom for conference calls with others, its easy to set up and start and has great options in the program. What do you dislike? Theres not much to dislike about this app, K havnt ckme across any issues so far. What business problems are you solving with the product? What benefits have you realized? Its a great and easy way to connect with others from around the world.

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Anonymous

01/20/19

4 out of 5

Great for face to face meetings

What do you like best? Best use for multiple person calls where you can share your screen in high resolution. What do you dislike? It's pretty expensive compared to other similar products like go to meeting. Recommendations to others considering the product If you do a lot of video calls it's much better than Skype. What business problems are you solving with the product? What benefits have you realized? Effective for day to day calls especially when your team isn't all in one ...

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Anonymous

01/20/19

4.5 out of 5

Zoom zoom

What do you like best? Being able to connect and share screen space with colleagues. What do you dislike? Sometime the volume is not amplified enough and I have drop outs. Both could be cause by host of other issues though. What business problems are you solving with the product? What benefits have you realized? Seemless meetings no matter what location you're in .

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Anonymous

01/20/19

4.5 out of 5

Zoom - Great for Webinars and Teleconferencing

What do you like best? I like that you can record the conference or webinar. You can use the audio or video how you want to. I use it to give my clients a copy of our coaching session. Also, like that I can stream live while doing a webinar which can be used separately in other applications like YouTube or e-learning courses. What do you dislike? The fees. It is free if you just want to do conferencing but if you want to host webinars you have to pay starting around $49 a month. I know ...

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A

Anonymous

01/20/19

4.5 out of 5

Easy to Use! The "Kleenex" of Conferencing

What do you like best? The best thing about Zoom is its ease of use. It's flexible and can work well for several different applications from meetings, presentations, to video calls. What do you dislike? The one thing I don't like relates to setting up a meeting. There are options that you can join a meeting before the host, the need to set a participate number, etc. Be sure take note how you've set it up otherwise you may have issues with your call. Recommendations to others ...

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Anonymous

01/20/19

3.5 out of 5

Great Video conference app

What do you like best? Its simple and easy and has linked code and ID's of every individuals participation in a webinar or meeting. Zoom is used for any as-needed meetings throughout the day. Our team is spread across locations for business projects or ventures so we hold many meetings on zoom What do you dislike? Nothing that i really dislike. but room for improvement.. there could be interactive emojis maybe just for the professional world? Recommendations to others considering ...

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Anonymous

01/19/19

5 out of 5

Very easy to use

What do you like best? It's very easy to use - one of our meeting attendees who readily admits to her lack of computer skills said she found it very easy to use. What do you dislike? I didn't find anything significant that I didn't like about it - one of our meeting attendees was using it on a phone, so was worried that she would get disconnected from the meeting if she was to search for a document on her phone during the course of the meeting (I don't know whether or not that would ...

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Anonymous

01/19/19

4.5 out of 5

Great resource for companies with remote employees

What do you like best? I love how easy it is to use, super user-friendly layout and features. Being able to quickly start and set up a zoom call in under a minute is AMAZING and saves so much time (especially when working remotely. Awesome resource for any company with any remote employees at all. What do you dislike? Zoom has experienced a lot of down-times and outages in the time that our company has used it. What business problems are you solving with the product? What benefits ...

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Anonymous

01/19/19

4.5 out of 5

Zoom is quick and simple

What do you like best? I love how it has a lot of functionalities. I also really appreciate how the zoom meeting ID and toll free number is so quick and easy to find last minute when you are dialing in into a convo. It’s also so easy to share screen and share control. What do you dislike? There are occasional times that zoom audio doesn’t work for some of our teamebers but I think this bug has been addressed What business problems are you solving with the product? What benefits have ...

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Anonymous

01/19/19

4.5 out of 5

User friendly

What do you like best? User friendly easy to access and use. I like how the meeting holder can mute others. What do you dislike? Connectivity can lead to delays in video What business problems are you solving with the product? What benefits have you realized? Meetings being held with those far distances away. That they do not need to be in close proximity to get work done.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].