9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5651-5660 out of 6134
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Anonymous
01/21/19
High quality conference software better than other
What do you like best? . This software has a powerful system that makes videoconferences in high definition and with very good audio, this is very important to transmit each of the activities to which I give coverage. In these videoconferences can participate all my team and my bosses and the software allows me to add a total of 100 people for each video conferencing session. What do you dislike? I would like to see that the Host or their designee could control what the recording is ...
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Anonymous
01/21/19
just the BEST!
What do you like best? easy friendly efficient perfect! reliable What do you dislike? some time connection to links fail or the connection hang up Recommendations to others considering the product i do that every day.. What business problems are you solving with the product? What benefits have you realized? is easy to operate not need to be a IT nurd to operate
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Anonymous
01/21/19
Perfect for quick conferencing
What do you like best? I love that Zooms can only last a certain amount of time. It makes think quick and to the point! What do you dislike? I wish it was easier to tell whose mic was on or making noise without having to scroll and find them. What business problems are you solving with the product? What benefits have you realized? Short, to the point team meetings. Very good for keeping everyone on the same page each month.
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Anonymous
01/21/19
Zoom Casts
What do you like best? I like the fact that you can zoom cast with literally ANYONE. They can sign in and watch and participate. Also- we have used it internationally and it has been really beneficial. The multi-screen format is really good and people find it easy. What do you dislike? I don't like the free time limit of one hour. I think in most situations the zoom casts go for much longer than 1 hour and perhaps you guys should give a certain number of free ones. Recommendations to ...
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Anonymous
01/21/19
This makes the world truly global village
What do you like best? This makes me able to meet friends from all over he world and transact business without having to incur costs What do you dislike? It has little privacy because the information I share with friends i have no control over it once it goes out there What business problems are you solving with the product? What benefits have you realized? I am involved in meeting with friends from several parts of the world. It has made it easy for us to transact our business
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Anonymous
01/21/19
Good overall, yet with some participants which I could not hear well
What do you like best? Access for many at the same time, and in most cases everyone can hear well What do you dislike? Some participants could not be heard properly and there is nothing that can be done at that moment What business problems are you solving with the product? What benefits have you realized? Better communication through our International community
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Anonymous
01/21/19
Probably the best web video business app on the market
What do you like best? Easy to use, everything is self-explanatory. The audio and camera quality are always stable, not like the other main competitor's product. You can also record meetings which is awesome when you want to go back and check on details later or to share with your team. What do you dislike? You don't always notice when you have chat messages, the notification isn't obvious and when the screenshare is on, it's not easy to find the chat button to send a message or drop a ...
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Anonymous
01/21/19
Zoom is great
What do you like best? I like how easy it is to use and how clear the other person is on the other end What do you dislike? There really isn't much that I dislike about zoom very easy to use Recommendations to others considering the product Go for it couldn't be easier What business problems are you solving with the product? What benefits have you realized? Going over documents with customers from my desk
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Anonymous
01/20/19
Cool platform for group calls - both desktop and mobile features!!
What do you like best? I like the flexibility Zoom offers! If I'm at my desk then I can join a call on my desktop/laptop setup, and if I need to multitask during the call I can get on the mobile app, turn my audio and video on/off as I'm commenting or just listening, and get stuff done while I'm networking at the same time. Awesome! What do you dislike? I know the mobile features need to be minimum for maximum viewing . . . but I feel rather fat-fingered trying to go through and ...
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Anonymous
01/20/19
Zoom Review
What do you like best? It's outlook integration. You can easily add a Zoom session link to your meeting invites. What do you dislike? Does not work well in Outlook if you have RingCentral too. Recommendations to others considering the product Consider using Zoom as a cost effective video and voice conferencing tool. What business problems are you solving with the product? What benefits have you realized? Long distance video conferencing.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].