Zoom Reviews in November 2026: User Ratings, Pros & Cons

Too complicated.

What do you like best? I like that multiple people can be in call at once. What do you dislike? I dislike that only one person can have the audio on in the room. What business problems are you solving with the product? What benefits have you realized? We are solving testing data scores and how to increase them.

Good video conferencing and communication tool

What do you like best? The interface is easy to use, separate windows for your contact and the chats. What do you dislike? Nothing, the interface is easy to use and user friendly. Recommendations to others considering the product If you want a powerhouse communication tool that can do audio, video, and text messages both on PCs and mobile devices, Zoom is a good choice. What business problems are you solving with the product? What benefits have you realized? Able to ...

Not just any video chat

What do you like best? I use the screen share function quite often and it is smooth and works consistently. It seems to display to the participants in real time. I also like that I can set up a meeting and non zoom users can easily connect without an account. What do you dislike? There seems to be an issue with the connect to audio via the computer. Maybe it’s an issue with my employers firewalls or something like that, but anytime I connect audio with that option the audio always cuts ...

Great simple product that can be used for multiple platforms

What do you like best? Added it when had a problem with another system. Quick simple install and the interface worked great. Have been using it since for business and personal. What do you dislike? Nothing stands out for dislike. Was easy to set up and use. Not using all features but very happy with the chat and conference. Recommendations to others considering the product Great tool and easy to use. Absolutely recommend for team communications, especially when travelling is a ...

very efficient band throughput

What do you like best? I Like the possibility to communicate & share very easily and efficiently with my colleguues, customers and suppliers What do you dislike? It is not possble to decide the video risolution used for the transmission in order to otpimize the use of the band. this could be very useful in case of mobile connections What business problems are you solving with the product? What benefits have you realized? I'm empowered in my business with the possibility to make demo ...

Easy To Use

What do you like best? It’s super easy to set up a meeting. You essentially just click a button that says “Make this a Zoom meeting” and it does everything for you. Can make last-minute changes easily as well. What do you dislike? Once you are in the meeting, it can be a little confusing to navigate, especially if there are multiple people with video screens. Sometimes sharing your screen can be complicated too. What business problems are you solving with the product? What benefits ...

Zoom - The New Skype for Meetings

What do you like best? I have not used this platform as much as Skype yet, but it seems pretty similar. What do you dislike? Not much to dislike yet since I have not used it as much as Skype. What business problems are you solving with the product? What benefits have you realized? Meetings across remote locations

A Winner All Around

What do you like best? To be honest, the BEST part about Zoom is the ease of use. What do you dislike? The only thing I would change about Zoom would be to include the ability to dial out (call someone else's phone number in the basic level subscription. I would use this feature, but the other features in that package aren't something I'd use. Recommendations to others considering the product Try it. JUST DO IT. You can get a free account. Now, this limits your meeting length. Test ...

Great video conferencing tool for free

What do you like best? Love that it is a free tool available for use in any setting and with great sound and video quality What do you dislike? The security can be less secure than a corporate solution Recommendations to others considering the product Consider it for communications that aren't subject to hacking risk What business problems are you solving with the product? What benefits have you realized? Black Knight Inc, for non formal discussions with colleagues in India and ...

Neat to use while on the go

What do you like best? I love how you can utilize both computer & phone during the meeting, but the app is a lifesaver when I can’t get access to a computer. What do you dislike? Found it a bit hard to know what you’re doing when the 1st time you use it is in a meeting. Would like a better access to review functions when not in meetings. Recommendations to others considering the product Good way to communicate with larger groups What business problems are you solving with the ...