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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5591-5600 out of 6134

A

Anonymous

01/25/19

5 out of 5

Best I've Tried

What do you like best? Zoom has been the best video conferencing tool that I've tried - and I've tried quite a few. One of my favorite new features is the ability to live stream a webinar directly to Youtube. That has been an awesome feature that has made the whole process easy. I also love the user experience and interface - all around intuitive and easy to use. What do you dislike? Occasionally my mic will be randomly muted in the middle of a call... What business problems are you ...

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A

Anonymous

01/25/19

3.5 out of 5

Zoom- easy to host and attend

What do you like best? Zoom is an easy platform for hosting video conferences. You can use it on any device both as a host and as an attendee. Both parties can be on different types of devices and users can share just audio calls, or video calls as well as share screens. It also has many options for the host to collect questions and gather info for attendees. What do you dislike? Zoom sometimes requires some extra clicks for folks and sometimes it gets tricky with time zones. I also ...

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A

Anonymous

01/25/19

5 out of 5

Director Meetings

What do you like best? Makes it very easy to have a meeting with staff and not all have to be in the same location What do you dislike? Can be pricey depending on what it is used for What business problems are you solving with the product? What benefits have you realized? Communication has drastically improved

A

Anonymous

01/25/19

5 out of 5

Multiformat Video conferencing solution

What do you like best? No ZOOM account needed for attendees, just click the link in the email invitation and download the ZOOM client. ZOOM has the ability to do Webinar. You can brand the web login page. SSO integration is excellent. There is a polling function for attendees. I like that ZOOM rooms and can connect with Polycom and other codecs. I like that you can record to your own device without space limitations. What do you dislike? I have seen ZOOM room connector drop without ...

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A

Anonymous

01/25/19

3.5 out of 5

Preferred connection method

What do you like best? Easy to set up meetings; easy for invitees to connect; robust and reliable What do you dislike? Can't think of anything right now.. Perhaps the number of participants for the free version could be increased. Also, easier access to training for all the features available. Recommendations to others considering the product Excellent product - for small, short meetings there is no cost What business problems are you solving with the product? What benefits have ...

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A

Anonymous

01/24/19

3.5 out of 5

Powerful platform with some usability issues.

What do you like best? The ability to tile and monitor up to 200 conference members is unique and powerful. What do you dislike? Is often hard to zero in on a specific chat participant and see their profile or even find them in the lit’s. Recommendations to others considering the product No other platform has some of their features. What business problems are you solving with the product? What benefits have you realized? Massive collaboration as possible but lacks integration ...

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Anonymous

01/24/19

5 out of 5

Muy Buena experiencia

What do you like best? la HD alta definiciónn muy buena resulución de video y en audio de alta calidad What do you dislike? nada, todo funciona de acuerdo a lo necesitado Recommendations to others considering the product Si lo recomiendo ampliamente por ser el mejor producto en mi opinión para video conferencias What business problems are you solving with the product? What benefits have you realized? evita viajes

A

Anonymous

01/24/19

5 out of 5

Zoom is an easy-to-use and effective video chatting platform

What do you like best? One of my favorite features of Zoom is that the screen switches to focus on the user that is speaking at that point in time. This makes it very easy to follow the conversation, especially when there are many participants in the meeting. What do you dislike? The free version of Zoom has a maximum time limit for users. This can lead meetings to be cut short. Recommendations to others considering the product Consider purchasing the full version if you need the ...

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A

Anonymous

01/24/19

5 out of 5

Awesome video conferencing tool

What do you like best? Zoom is so easy to use as a user and as an administrator. Sending conference call invites is a breeze and I have been on calls with dozens of participants with great video and audio quality for all. What do you dislike? I have yet to find any issues with the product I could not resolve. I have used bother the free and paid tiers, both offer excellent value. What business problems are you solving with the product? What benefits have you realized? We have an ...

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A

Anonymous

01/24/19

5 out of 5

User Friendly software

What do you like best? Zoom calls are super convenient and are a step above skype or other video calls because of the screen sharing components. In a past meeting I was able to share my partners screen and she showed me different slideshow presentations. I also really enjoy the group capabilities. A very convenient and easy to use feature that is incredibly beneficial to businesses and contributes to a sense of community in the business which can often prove invaluable. What do you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].