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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5571-5580 out of 6134

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Anonymous

01/26/19

5 out of 5

Awesome software for video Conferencing

What do you like best? Zoom is a software that I use to attend online meetings. The software allows me to share my screen with other members who are present in the meeting. The one thing that I like about the tool is the ability to also share slideshows in a meeting. I also attend workshops and webinars using the zoom software. What do you dislike? Damn, It consumes your Data like crazy, you can't use the zoom to attend a meeting with a low balance, you will just get cut out. One ...

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Anonymous

01/26/19

5 out of 5

Easy to use

What do you like best? You don't need anything but a link and a code to use this What do you dislike? There isn't anything I've noticed that I don't like Recommendations to others considering the product Try it, you'll like it What business problems are you solving with the product? What benefits have you realized? Meeting with people off site

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Anonymous

01/26/19

4.5 out of 5

The best video conferencing app

What do you like best? Cry reliable, great video and sounds quality, very quick to start a meeting and record it, great features like annotations, group chat and more What do you dislike? A bit confusing to start. It uses several windows and almost always users have trouble finding the screen share or video window. That's about it. What business problems are you solving with the product? What benefits have you realized? Interactive video conferencing with screen sharing.

A

Anonymous

01/26/19

4.5 out of 5

Conferencing

What do you like best? The program is relatively easy to use. It can be run through an overhead projector and allows a large group of people to interact with one another. I can allow multiple connections to one system and allows different views so that all people or materials involved can be seen. What do you dislike? A good microphone and speakers are necessary. What business problems are you solving with the product? What benefits have you realized? I can be used with presentation ...

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A

Anonymous

01/26/19

4.5 out of 5

Great video conferencing tool

What do you like best? Great quality calls. In video conferencing - at least for me - I don't need bells and whistles. I don't need fake mustaches and party hats. I just need good quality audio and video, and I feel like ZOom delivers this. Also, the ability to conference with multiple people at once is nice. What do you dislike? Not that many people use the program. That's really the only downside. Also, it isn't linked to something larger like Google Hangouts is to a gmail account or ...

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A

Anonymous

01/26/19

4.5 out of 5

Love it

What do you like best? Zoom is great for meetings with coworkers / clients from out of town. I love that it’s video and have the ability to show each other physical products. Which on a regular conference call you can’t. What do you dislike? Quality sometimes is delayed. Not often though. What business problems are you solving with the product? What benefits have you realized? We are able to meet with our coworkers in Ohio and China and EU thanks to zoom. Saves us time and money ...

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Anonymous

01/26/19

4.5 out of 5

good except:opening Zoom can sometimes be a bit tricky ie how to connect audio and visual+freezing

What do you like best? being able to connect with long distance colleagues and , something I haven t yet used regularly the conferencing( ie being able to be in contact with more than one: how many < I haven't yet found out What do you dislike? the fact that the image sometimes freezes/sound disappearing also, the slight trickiness in starting conversations..doesn't always work Recommendations to others considering the product will recommend What business problems are you ...

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Anonymous

01/26/19

4.5 out of 5

Great tool for remote communication

What do you like best? Easy to schedule, invite, connect, and utilize. What do you dislike? Nothing really. I have not had problems using this platform. Recommendations to others considering the product This is a great platform for a variety of uses. What business problems are you solving with the product? What benefits have you realized? Conference calls, remote sessions, online meetings, interviews

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Anonymous

01/26/19

4 out of 5

Communication comfort with zoom

What do you like best? The company operates in medical services that will be attended from the comfort of the house and with zoom has been the best way to communicate with users before going to the site where they are. While it is coming to the site of the residence is contacted with the user to go talking about the symptoms or giving information, zoom is a good and reliable application we like a lot. What do you dislike? The prices of the plans are very similar and all they contain ...

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A

Anonymous

01/26/19

5 out of 5

The video conferencing with Zoom was easier than Skype.

What do you like best? It was great to have multiple parties in the conference without running into any lagging issues or audio issues. What do you dislike? Everything was fine except for the new users. But once you know how to get in, it is one of the best video conferencing program. What business problems are you solving with the product? What benefits have you realized? We are using Zoom to have interviews with the prospective international students who wants to waive the English ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].