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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5541-5550 out of 6134

A

Anonymous

01/29/19

5 out of 5

Love this product!

What do you like best? I love that I can hold conferences or webinars with members of my teammates that are in different cities. Zoom makes it easy because it also allows you tiu to record the meeting for those that were unable to participate. What do you dislike? So far I have not had anything that I dislike. It’s easy to use and navigate. What business problems are you solving with the product? What benefits have you realized? We have schools in 3 different cities, so it can be ...

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A

Anonymous

01/29/19

5 out of 5

Better than GoToMeeting

What do you like best? I have not had a dropped call yet with this new system. The clarity and sound of my meetings are much better. What do you dislike? Sometimes the sound on my computer does not seem to work properly, but it may be the audio setup and not the application. What business problems are you solving with the product? What benefits have you realized? Better meetings with clients remotely, thus far we've had great feedback.

A

Anonymous

01/29/19

5 out of 5

Nice Video Conference experience

What do you like best? Image Quality and Sound were pretty good during the Video conference What do you dislike? So far I have no complaints.....Everything is working just fine What business problems are you solving with the product? What benefits have you realized? a reliable service versus other alternatives as Skype or Hangouts

A

Anonymous

01/28/19

4 out of 5

Zoom video conferencing

What do you like best? Easy to use for internal communication, mainly with the sales team. What do you dislike? Didn’t see much difference between zoom and go-to meeting Recommendations to others considering the product It’s really a personal preference between Zoom and Go to meeting for video conferencing What business problems are you solving with the product? What benefits have you realized? Internal communication with coworkers not in the office

A

Anonymous

01/28/19

4 out of 5

participant

What do you like best? The ability to record conferences and share for later training What do you dislike? Limitations to the number of participants and sometimes recordings are getting too messy, noisy. Recommendations to others considering the product Make sure everybody downloads application prior the conference and tested it. Inform participants about "Mute" options and if this is a speaker - make sure they know how to un-mute themselves. What business problems are you solving ...

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A

Anonymous

01/28/19

4 out of 5

Wonderful mechanism for video conferencing, perhaps a few issues with the software

What do you like best? Zoom is a great software to utilize for video conferencing for an organization. We have found face to face meetings are hyper-valuable for our organization and for maintaining progress even when members are working remotely. Zoom helps us accomplish this in a simple and doable way. What do you dislike? Zoom, like other video conferencing software, has basic flaws, like the problems with the video feed freezing or ineffective screen sharing. Still, I think Zoom is ...

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A

Anonymous

01/28/19

4.5 out of 5

Live tutorials the best to learn more about Zoom

What do you like best? the live tutorials are the best that can have Zoom explain all the well detailed platform, so that each icon serves. It is very important to know how everything works because I take advantage of everything that the application has, this option of live tutorials has seemed the best thing that Zoom can give us besides being a very good one and being handled very well thanks to the tutorials I was able to ask all my questions. It is also very useful for work I ...

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A

Anonymous

01/28/19

5 out of 5

Great app and web-based cloud meeting service!

What do you like best? Zoom is great because it solves issues regarding scheduling meetings and conference calls. With the app you can easily schedule, join, and host meetings and it allows for greater team collaboration. I've used the app for interviews and found the quality to be great. There is an app available so meetings can happen from anywhere. Another feature that is great about Zoom is that you can schedule meetings in advance which is a very important application in business ...

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A

Anonymous

01/28/19

5 out of 5

I use Zoom

What do you like best? I love how easy it is to download, check in to zoom, and talk to people over this app. Zoom is perfect for online classes and long distance meetings. What do you dislike? I don't know how to host my own meeting. Recommendations to others considering the product None. It is easy to use. What business problems are you solving with the product? What benefits have you realized? I have benefited from contacting people who may be far away. Working remotely rocks.

A

Anonymous

01/28/19

5 out of 5

Best Cloud Meeting Software

What do you like best? Not only we can have an online meeting where we share our idea, discuss, give feedback one another, also can share our video, powerpoint and documents as if we are hosting a meeting at an office without any obstacles. What do you dislike? So far I don't have anything that I dislike about zoom. What business problems are you solving with the product? What benefits have you realized? Nature of my business, we have to host a meeting with people who usually ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].