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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5531-5540 out of 6134

A

Anonymous

01/29/19

5 out of 5

Great collaboration tool for live video conferencing with large groups.

What do you like best? Zoom allows very large meetings and easy switching between participants for video and screen sharing. The addition of voice access via a phone number is extremely handy for remote workers on the go without immediate access to a computer. In meeting chat to the group or an individual makes for easy side questions and chats without interrupting everyone else. What do you dislike? It can be challenging to get to tools quickly, especially the controls for the ...

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A

Anonymous

01/29/19

4 out of 5

Easy to use conference call app

What do you like best? Easy to sign in and excellent call quality What do you dislike? Can not sync with apple calendar for reminders What business problems are you solving with the product? What benefits have you realized? Receiving product information from our retail partner in an easy/streamlined way

A

Anonymous

01/29/19

4 out of 5

Zoom review

What do you like best? It works. That’s really the best feature. Everything works the way you think it should. The mobile app works particularly well. What do you dislike? There’s not a ton to dislike. I like this platform a lot. What business problems are you solving with the product? What benefits have you realized? Connecting with people in different geographic locations.

A

Anonymous

01/29/19

4 out of 5

Communication between colleagues, family and others

What do you like best? Communication is vital for things to work well and everything in the work flows and there are no complications, that is why we all use zoom for communication between co-workers. To personal opinion, zoom seems to me very good everything it offers is very good and the better the plan that pays more benefits for communication and fun What do you dislike? I would like to call the phone number of the other person would be the only comment that has bad zoom because ...

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A

Anonymous

01/29/19

4 out of 5

Muito bom,

What do you like best? A possibilidade de conectar com as pessoas por áudio e vídeo e de forma ao vivo é muito bom, e em qualquer lugar do mundo, basta ter uma conexão com internet para conectar com as pessoas, seja assuntos profissionais ou pessoais. Um grande benefício também é a facilidade para uso do mesmo. What do you dislike? O tempo de 40 minutos para o módulo básico é muito pouco... poderia ser maior, pois dependendo do assunto, 40 minutos é apenas a introdução. Fiz um webnário ...

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A

Anonymous

01/29/19

4 out of 5

Zoom Conferenceing finance to eductaion solutions

What do you like best? It can be used for education expanding the traditional classrooms in the cloud HIPA What do you dislike? The cost is prohibitive and each section has a buy on price What business problems are you solving with the product? What benefits have you realized? Improving customer experiences & communications and Increasing productivity & engagement for all.

A

Anonymous

01/29/19

4 out of 5

Easy to connect!

What do you like best? We like that you can join on from any device anywhere you are with a simple link! What do you dislike? It’s been hard to keep track of who is on the calls if the host does not disclose the information. Recommendations to others considering the product Try it out! It’s easy for you to set meetings with clients near and far! What business problems are you solving with the product? What benefits have you realized? We always have meetings in person, but people ...

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A

Anonymous

01/29/19

4 out of 5

Great tool

What do you like best? Zoom is very easy to use which, as a non-tech person at a tech company, is something that's very important to me. The menu bar at the bottom of the screen when you have a Zoom going provides very easy to use tools to share your screen, add participants, start a chat, mute/unmute audio, and start/end video. Zoom is integrated with Google calendar which makes it incredibly easy to set up a zoom meeting (or convert a meeting to a Zoom meeting. What do you dislike? ...

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A

Anonymous

01/29/19

5 out of 5

Pick Your Plan!

What do you like best? I love that zoom offers the platform for video conferencing and one-on-one meetings over video call! They offer different plans for all sorts of needs, including a free plan! Whether you are hosting meetings with staff and volunteers like us, or webinars like us, or even just meetings over video call this company will make it easier for you! What do you dislike? If I’m being honest, I don’t have too much to say that is wrong! However it can get pricey based on ...

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A

Anonymous

01/29/19

5 out of 5

User friendly

What do you like best? Easy to set up. Easy to invite more attendees. What do you dislike? The time limit of the free version is slightly inconvenient. What business problems are you solving with the product? What benefits have you realized? Zoom allows staff to easily communicate regardless of location.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].