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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5551-5560 out of 6134

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Anonymous

01/28/19

5 out of 5

Video Conferencing At Its Best

What do you like best? The most amazing feature of Zoom is that it offers both mobile and desktop applications. We are able to join conferences from anywhere, at any time. What do you dislike? There are few flaws but one major flaw is that in group conferences you must choose a single user to view at a time. What business problems are you solving with the product? What benefits have you realized? We are always on the move, and this creates issues when large projects require ...

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Anonymous

01/28/19

5 out of 5

Zoom Review

What do you like best? Zoom is a great tool in order to get everyone into a meeting that may not be in the same office or even the same company. The amount of times that the company I have worked for used zoom has really made a difference in the overall meeting experience. It connects everyone in the meeting, allows you to share your screen (if you are the presenter and show a presentation and have a conference with others. What do you dislike? Zoom is a fantastic too that allows you ...

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Anonymous

01/28/19

4 out of 5

Quick Use

What do you like best? Easy to login to meetings and it saves codes and previous meetings. What do you dislike? Unable to monitor the chat box easily while sharing screen Recommendations to others considering the product So easy to use on any device What business problems are you solving with the product? What benefits have you realized? Telebehavioral services and supervision

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Anonymous

01/28/19

4.5 out of 5

Zoom is great!

What do you like best? What I like best about Zoom is that it is reliable. It's easy to use, has good audio quality and screen sharing works well which is great for collaboration. It also works great on mobile (iPhone. What do you dislike? I find it strange that as a free user, if I have zoom installed on windows, and click a link that was shared with me to join a meeting, it does not open my installed app to log me in before connecting to the meeting. It connects me to the meeting ...

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A

Anonymous

01/28/19

4.5 out of 5

Great software for Virtual Meetings

What do you like best? I love the share screen function, the ability to connect via computer or phone, and the ability to reuse links as many times as you want (no expiration on links. I also like that you can pair your phone and computer together so that it is clear who is in the meeting. What do you dislike? I dislike that it doesn't always recognize my computer audio and can have some trouble logging in. I also think that the desktop application could be improved with more features ...

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Anonymous

01/28/19

4.5 out of 5

Reliable HD video streaming

What do you like best? Multiple screen view, quality audio and HD Picture. I like the gallery view being able to see the whole team at once. I think you can have 10 people in the meeting. What do you dislike? When several people talk audio distorts rather than layering well. Video sometimes has the odd issue I can only describe as phasing or ghosting, kind of looks like white rain over the portion of the screen and the underlying image moves around. What business problems are you ...

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Anonymous

01/28/19

4.5 out of 5

Video conference calls

What do you like best? We used to make video conference calls with other offices. Is a really great tool that allows to display presentations and connect with a lot of people at the same time. It’s easy to use and is free. What do you dislike? Sometimes it takes a while when displaying the presentation. But everything else works perfect. What business problems are you solving with the product? What benefits have you realized? Conference calls

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Anonymous

01/28/19

3.5 out of 5

Overall - a decent tool

What do you like best? Zoom makes it easy to connect with people through video. My favorite thing about Zoom is the Google calendar integration/extension - which means you can schedule an event and a Zoom meeting all at once. What do you dislike? Not being able to have 2 meetings on the same account at once - so I can't schedule meetings for anyone that doesn't have a Zoom account Recommendations to others considering the product none What business problems are you solving with the ...

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Anonymous

01/28/19

2.5 out of 5

A decent video meeting software.

What do you like best? Ease of having a large meeting using easy to download software. What do you dislike? Zoom is confusing to use at times and the platform is not super intuitive. What business problems are you solving with the product? What benefits have you realized? Video chatting while able to have many people on at once.

A

Anonymous

01/28/19

4 out of 5

Zoom review

What do you like best? Perfect for creating short videos training clients and staff. What do you dislike? Can be a little glitchy with the the video lapsing. Recommendations to others considering the product I would recommend using it to other people as it is efficient and user friendly What business problems are you solving with the product? What benefits have you realized? Sales and client on-boarding

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].