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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5521-5530 out of 6134

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Anonymous

01/29/19

4.5 out of 5

Easy for Remote Meetings

What do you like best? I like that I can meet with my oily upline in an easy way and they can meet with me anytime or anywhere! What do you dislike? It is a little rough navigating at first but once you get the hang of it, it can be easy to use What business problems are you solving with the product? What benefits have you realized? Working remote but still being able to meet with coworkers and upline

A

Anonymous

01/29/19

3.5 out of 5

Zoom

What do you like best? It’s quick and I like the idea of having a link to share with anyone. What do you dislike? It’s not as user friendly as other communication tools I’ve used. What business problems are you solving with the product? What benefits have you realized? We are solving the business problem of lack of access to other employees.

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Anonymous

01/29/19

4.5 out of 5

Great Product

What do you like best? The ease of use, the intuitive UI, and the quality of the streaming are all top notch. What do you dislike? Sometimes connecting to the zoom room setups can be a bit tedious, but once you know the routine it becomes very easy. Recommendations to others considering the product Zoom is a great product with a lot of upside. It is not the cheapest product but it is far from the most expensive. What business problems are you solving with the product? What ...

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A

Anonymous

01/29/19

4.5 out of 5

Let's zoom

What do you like best? It's the fastest software to have a quick call with colleagues. You just have to share a URL and everyone can choose the channel, pc, mobile app, regular phone call! The feature of recording the call to share it later it's really great. Another feature the team and I use is the screen share, one thing important about it is that you can share the screen or a particular opened application, so you don't have to worry about sensitive information, o NSFW tab on your ...

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A

Anonymous

01/29/19

4.5 out of 5

Can handle a lot more than expected

What do you like best? I like how it never had technical issues... Skype did What do you dislike? Nothing... even customer service was amazing Recommendations to others considering the product Talk to someone to try it out What business problems are you solving with the product? What benefits have you realized? Easy to meet with a remote team

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Anonymous

01/29/19

4.5 out of 5

Very reliable and strong functionality. Zoom Rooms are awesome!

What do you like best? Reliable video and audio connection. Robust feature set while still being easy to use for a basic user. What do you dislike? Can be hard to figure out where the features are. Would love for it to be a bit more intuitive. What business problems are you solving with the product? What benefits have you realized? We need video conferencing for remote employees and customer meetings. We switched to Zoom because it was more reliable.

A

Anonymous

01/29/19

5 out of 5

Zoom is an amazing app for video Interview and is very easy to use

What do you like best? DSo far I have gone through the DEMO and I have a Interview after an hour. So looking forward to it and I really loved the Navigation and Menu heading as everything is very simple and user friendly. What do you dislike? So far what i have experienced I did not dislike anything about Zoom. I am also looking forward and very much excited to be a Zoom user and looking forward to use it frequently whenever needed. Recommendations to others considering the product ...

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Anonymous

01/29/19

5 out of 5

Great experience so far!

What do you like best? Zoom seems fairly intuitive to use and allows for easy collaboration with remote workers and clients. What do you dislike? As with any video calling service I have used, I’ve experienced minor glitching. What business problems are you solving with the product? What benefits have you realized? Hosting and joining meetings is super easy when you can share a link!

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Anonymous

01/29/19

5 out of 5

Great tool for video conferencing

What do you like best? The best part is the pricing which is very flexible and well suited for business of all sizes. As an individual, i can avail of the free tier and scale as i keep growing my network or meetings. What do you dislike? Nothing to dislike so far. Have been using this for over a month now and no issues yet What business problems are you solving with the product? What benefits have you realized? Video Conferencing. The biggest benefit has been the ease with which ...

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A

Anonymous

01/29/19

5 out of 5

Zoom for education

What do you like best? At CLAS we constantly have video conferences and even zoom professors in to large lectures so we love that we are able to record everything, it makes it easy to go over material from past courses. What do you dislike? This isn't directly Zoom's fault but because we use Zoom through Stanford we are not able to have a zoom id for our department but rather have to use our personal stanford emails to log on. Recommendations to others considering the product This ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].