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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

Are you using Zoom?

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5501-5510 out of 6134

A

Anonymous

01/30/19

5 out of 5

Purchasing Specialist

What do you like best? I like that you can connection at any location What do you dislike? There is nothing that I dislike about this service What business problems are you solving with the product? What benefits have you realized? To conduct meeting with staff

A

Anonymous

01/30/19

5 out of 5

Zoom

What do you like best? Zoom meetings are awesome to have group presentations on a topic. What do you dislike? I have had no issues using the product. everyone loves it What business problems are you solving with the product? What benefits have you realized? Benefits is all employees can access it

A

Anonymous

01/30/19

5 out of 5

Easy, accurate and friendly

What do you like best? With Zoom it is easy to maintain a video conference, just in time or scheduled. All features are easy to understand and use. Highly reccomendable. What do you dislike? Nothing really, this software covered my expectations, it is above expectations actually What business problems are you solving with the product? What benefits have you realized? I don't need any other softwares, nor Skype or hangouts

A

Anonymous

01/30/19

5 out of 5

Easy Meeting

What do you like best? Can connect with people from anywhere to everywhere. Easy to maintain and operate. Make life easier . Now meetings easy to make. progress is easier with the use of zoom. What do you dislike? Take time to signup process. Sometimes it shows to download zoom application. Need a web What business problems are you solving with the product? What benefits have you realized? Arrange meetings with people across the world. A product demo is acceptable. people can know ...

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A

Anonymous

01/30/19

5 out of 5

Intuitive and Easy to Use

What do you like best? Zoom is so easy to use! There’s no need for lengthy installations and the interface is very intuitive. I’ve had older board members who were not very tech savvy have good experiences with Zoom. What do you dislike? The only thing I dislike about Zoom is the breakout group/meeting function. It’s fairly complicated to use and so we have not bothered with it. What business problems are you solving with the product? What benefits have you realized? We have been ...

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A

Anonymous

01/30/19

4.5 out of 5

Simple User Interface

What do you like best? Love the UI as it is the most simplest one that I have seen so far What do you dislike? I haven’t had any bad experience with it What business problems are you solving with the product? What benefits have you realized? Web conferencing and collaboration

A

Anonymous

01/30/19

4.5 out of 5

Best Out There

What do you like best? When we need to have a video call with somebody outside of the company, they don't need to have an account to Zoom with us and we love that feature. Other video communications like Skype needs that. What do you dislike? We like all of the features of Zoom, there really isn't much too improve on. What business problems are you solving with the product? What benefits have you realized? Sometimes there's a delay on emails going through with Zoom conference call ...

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A

Anonymous

01/30/19

4.5 out of 5

Zoom

What do you like best? Zoom is a program that is very easy to use and has some good features What do you dislike? There is nothing about zoom that I do not like Recommendations to others considering the product Zoom is an easy program to use that is able to record and store in the cloud What business problems are you solving with the product? What benefits have you realized? We use zoom for meeting and to record meetings

A

Anonymous

01/30/19

4.5 out of 5

LOVE THE APP - would like it to save the message story

What do you like best? I love the APP, I`d just like it to register the historic of messages my students and I type on the message field during our classes. I`m an English teacher. What do you dislike? The fact I lose the registers of messages every time. That`s the only advantage feature Skype still has ahead of Zoom. Recommendations to others considering the product It`s a great tool for online study! What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

01/30/19

4.5 out of 5

Great alternative to skype

What do you like best? The ability to video chat via simple mobile app user interface What do you dislike? Links get broken sometimes while sharing with others What business problems are you solving with the product? What benefits have you realized? Group meetings across different office locations

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].