9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5491-5500 out of 6134
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Anonymous
01/31/19
Much better than skype
What do you like best? The audio/video quality doesn’t drop off like it does on cisco webmeetings and/or skype What do you dislike? Nothing. Everything works better than expected. What business problems are you solving with the product? What benefits have you realized? It’s convenient for doing remote meetings with collaborators.
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Anonymous
01/31/19
Very easy to use
What do you like best? The thing I like most is the color which is blue. Sorry joking, the control panel/bar is very helpful and the fast speed helps to connect faster. The sound system is quite well. everything is so good! What do you dislike? I dislike that it doesn't have Minimize option, so sometime if I don't like the meeting cannot switch to another staff. Sometimes it requires to browse or anwer some email while I am meeting, I am unable to do that. This is the thing I hate! ...
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Anonymous
01/30/19
Just moved from GoToMeeting to Zoom - so far, so great
What do you like best? It just works! (who says that about their web conferencing app? Quick & easy to start (no waiting 1+ min to fire up a GTM Higher quality audio & video than GTM, Webex, Skype for Business All the features you need & expect, plus other goodies What do you dislike? Don't like that video is sometimes ON by default (meeting organizer's settings? not sure What business problems are you solving with the product? What benefits have you realized? - More ...
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Anonymous
01/30/19
Effective and time-saving meeting tool
What do you like best? I have just finished my 1st Zoom meeting - 3 people talking for 40 minute and we had a very productive session. I found the Zoom software very user friendly and most effective to use. I obviously have hardly scratched the surface with regards to functions and added value aspects, But I am quiet excited and will definately use Zoom again What do you dislike? Nothing. Evertyting was simple and user friendly What business problems are you solving with the ...
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Anonymous
01/30/19
Zoom zoom zoom
What do you like best? What I like best is how user friendly it is and how i am able to connect to so many people at once around the world. What do you dislike? There is not much I dislike. I really love the ability to use it through my phone and we use it reoccuringly as you will see on the picture. Every two weeks for intensive trauma trainings. What business problems are you solving with the product? What benefits have you realized? The problem we are solving is being in ...
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Anonymous
01/30/19
ZOOM. - the best app for meeting with potential clients
What do you like best? I love the easy user interface that allows me to setup calls and meet with people virtually. What do you dislike? I dislike nothing about zoom; it is an amazing product I love using Recommendations to others considering the product Definitely recommend checking this app out; its changed my life! What business problems are you solving with the product? What benefits have you realized? I use it to meet with clients and meet with multiple teammates at a time.
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Anonymous
01/30/19
Great tool for online video meetings.
What do you like best? Zoom is very consistent and great to connect with teammates remotely. It offers smooth connection. What do you dislike? I dont dislike any feature. However zoom is great, I feel there can be many business related features that can be added to enhance its use case. Recommendations to others considering the product Zoom is a great tool if you want to keep professional meetings online. What business problems are you solving with the product? What benefits have ...
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Anonymous
01/30/19
Frustrated
What do you like best? Nothing so far. My first sentence expresses entirely what I feel. Having to make this into 40 characters is ridiculous! What do you dislike? The time taken to sign up. I have been asked to upgrade fir £11.99 and I have also had to write this review. A friend asked me to join a meeting. 45 minutes later I still have not been able to join the meeting. Recommendations to others considering the product Make sure you have enough time for setting up What ...
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Anonymous
01/30/19
Greet face to face app
What do you like best? So I love Zoom! Not only is the name catchy but it allows me to increase my audience in my business. It’s so tough finding people who have the same phone (Apple, Samsung, etc. Zoom is for everyone regardless of what phone you are using. I can also use it on my computer which I’ve downloaded the app for as well! What do you dislike? Sometimes the connection isn’t always the best. The person on the other side of the screen will just freeze or there will be a lapse ...
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Anonymous
01/30/19
Easy to use. Simple meetings.
What do you like best? This program is very easy to use and makes meeting with my boss or employees or clients very simple and streamlined What do you dislike? You do need to have premium to have more than two people in the chat for longer than 40 minutes so that makes team meetings will be difficult but you can always sign up for premium and get that What business problems are you solving with the product? What benefits have you realized? Able to stay live with management and ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].