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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5421-5430 out of 6134

A

Anonymous

02/05/19

5 out of 5

Great experience

What do you like best? Zoom is the best video conferencing tool there is What do you dislike? Nothing that I dislike about Zoom. It’s perfect for us. What business problems are you solving with the product? What benefits have you realized? Recording meetings and saving it to the cloud.

A

Anonymous

02/05/19

5 out of 5

Zoom Conference Calls

What do you like best? I love being able to choose whether to use the computer or the phone! I love meeting as a team weekly no matter where work takes all of us. What do you dislike? It can be difficult to add members at times. What business problems are you solving with the product? What benefits have you realized? We are able to travel anywhere and still meet as a team weekly! It has also given us access to the larger national team in a way that wouldn’t be possible otherwise.

A

Anonymous

02/05/19

5 out of 5

Zoom is all you need for productive web meetings

What do you like best? I like the fact that Zoom does not require too much computing resources from my machine. It is also flexible, allowing several participants in the meeting. I like how easy it is to share your screen. Perhaps the best part is that Zoom works well even with moderate Internet speeds What do you dislike? I have not yet found a part that I do not like. Maybe the user interface can use a facelift.. idk Recommendations to others considering the product Works well, ...

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A

Anonymous

02/05/19

4 out of 5

Great tool for communication across teams and cities!

What do you like best? I love the fact that we can communicate, screenshare, and collaborate across our multi-city teams. Our company is located in several different countries and being able to hop on a video call at a moments notice with multiple people makes this tool perfect. What do you dislike? Sharing the Zoom link can make it a little finicky. Different layout options for all of the people on the call, perhaps have a floating card style UI as opposed to a bar with all of the ...

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A

Anonymous

02/04/19

0.5 out of 5

Negative all around

What do you like best? There is nothing I like about this service What do you dislike? I signed up for their service to try and centralize my meetings online. First things first, I find out people use their free service for sex calls and porn groups. I can get over that - but what I can't get over is when I cancel my service, they keep trying to bill me for over a month and sending me notices about it. I have tried to email them with 0 response and when I called sales, the rep told me ...

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A

Anonymous

02/04/19

5 out of 5

Execute online meetings by using Zoom

What do you like best? Its easy to install and use in all conferencing needs. The video calls are of high quality and definition. You can use it to hold and execute online meetings, trainings, webinars all at ease within the comfort of your office. What do you dislike? Poor internet connections affect how the software works and affects the quality of the video calls. Recommendations to others considering the product Its an accurate software and is affordable. Zoom improves ...

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A

Anonymous

02/04/19

5 out of 5

Excellent Service

What do you like best? Quality of sound and vision. Ease with which meetings can be scheduled, changed and recorded. What do you dislike? I can't think of anything that I don't like about the product. Recommendations to others considering the product Try it out it is very good What business problems are you solving with the product? What benefits have you realized? Ability to have meetings with colleagues around the world with the hassle of travel.

A

Anonymous

02/04/19

5 out of 5

Easy to use

What do you like best? I like that I can instantly start or join a meeting right from my phone or laptop What do you dislike? There are sometimes audio issues, but mostly works as expected Recommendations to others considering the product Easy to use, easy to just add to a meeting invite What business problems are you solving with the product? What benefits have you realized? Easy to way to meet with colleagues or customers, even do company wide meetings via zoom

A

Anonymous

02/04/19

5 out of 5

Great for any type of meeting

What do you like best? I love how you can either video chat or switch to a phone call with ease. The system seems very secure with party codes, etc. I enjoy that you can see which party is talking. What do you dislike? The audio tends to be very poor. I wish there was a way to have subtitles. What business problems are you solving with the product? What benefits have you realized? Since Principal is a large company overall, and we are a detached agency, it has really facilitated all ...

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A

Anonymous

02/04/19

5 out of 5

ZOOM is awesome

What do you like best? It allows us to have class at home and video conference as a class with our teacher to answer questions about things. What do you dislike? Nothing. it allows for great communication between members. What business problems are you solving with the product? What benefits have you realized? It makes education easier and more flexible than driving to school.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].