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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5411-5420 out of 6134

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Anonymous

02/05/19

4.5 out of 5

You can join a meeting in a million ways, and it always works

What do you like best? You can join using the app, a phone call, a laptop, a tablet, and even from the browser with no need for the app itself, oh and they can even call you to join It always works flawlessly, I've previously ran through problems with other e-meeting apps with lagging voice in call-in meetings, but not with zoom What do you dislike? I would love for the mute/unmute function in call-in meetings to work with a single key press. Currently you need to press *6 to do it. ...

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Anonymous

02/05/19

4.5 out of 5

Pretty good

What do you like best? ability to chat with multiple people, and that the person who is talking comes to the front. Also option to directly view an individual screen by clicking on it, or just having it jump to whoever is talking at the moment. What do you dislike? screen share function. Would like it if you did not have to choose an app to link to and just linked it. Recommendations to others considering the product really helpful for meetings with a lot of people What business ...

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A

Anonymous

02/05/19

5 out of 5

Simple and secure!

What do you like best? We use Zoom for Telemedicine consults and require a HIPAA compliant medium. Zoom fits those needs and also has an extremely easy interface for us to quickly connect with patients who may not have used Zoom before. It is not only for healthcare of course, but works very well for business meetings, secure needs or otherwise, and allows for multiple users. I highly recommend upgrading to Pro, which is well worth the price and allows the users to have much more ...

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A

Anonymous

02/05/19

5 out of 5

Easy to use

What do you like best? I really enjoy the functionality of the program. I find it very easy to use and the opportunity to share my screen is really great. What do you dislike? I do not enjoy that the free account doesn't allow more than 40 min for 3+ ppl in the call. It is really annoying to have the call end and then get back in once it drops. Recommendations to others considering the product If they want to use the product for free it is best used when there are a 1 on 1 ...

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A

Anonymous

02/05/19

5 out of 5

Works great!

What do you like best? I like the way that you just click it and it work as well as the in-call features. What do you dislike? Sometimes it’s not easy to control or to join a call. What business problems are you solving with the product? What benefits have you realized? Conferencing

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Anonymous

02/05/19

5 out of 5

Zoom is a great alternative to in-person meetings

What do you like best? Zoom is versatile and can be accessed from mobile or computer. It's easy to setup a free account and link up with people. I've used it for business meetings and MBA student meetings. Zoom is very easy to schedule a meeting and be the meeting facilitator. What do you dislike? Zoom only lets you book I believe by the hour and then you have to upgrade to access longer meeting times. It will boot you out I believe. The sound quality is slightly rough. ...

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A

Anonymous

02/05/19

5 out of 5

So easy to use, a good way to connect!

What do you like best? This is a very seamless application. Also very reliable. What do you dislike? It’s a little difficult to access the chat section via mobile phone, it seems to stay hidden. Recommendations to others considering the product Definitely try it, it’s so simple to use. What business problems are you solving with the product? What benefits have you realized? It allows me to connect to coworkers all over the world.

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Anonymous

02/05/19

5 out of 5

Zoom

What do you like best? Very intuitive interface. Quick registration process What do you dislike? It would be nice to have the option of joining meetings as a guest and not account required What business problems are you solving with the product? What benefits have you realized? Meetings abroad

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Anonymous

02/05/19

5 out of 5

Intuitive video and screen sharing app

What do you like best? I enjoy the UI and how quick and easy it was to set up and use. The flexibility of the layout and the options available to host an online meeting make Zoom my preferred screen sharing app. What do you dislike? The popup control bar is 'always' in the way. It's easy to move but it would be better if it was less obtrusive, hidden behind an arrow in the corner. That may already be the case, I just have found it yet. What business problems are you solving with the ...

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Anonymous

02/05/19

5 out of 5

Zoom works.

What do you like best? I use Zoom in a variety of capacities. Teaching. Recruitment. Communications, Training. It just works. The screen sharing features is excellent. What do you dislike? I sometimes have trouble getting other people who are not familiar with the system to get signed up and to use it. Recommendations to others considering the product Try it, use it. Great for recording video chats! What business problems are you solving with the product? What benefits have you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].