9.8
SpotScore

Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 5391-5400 out of 6134
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Anonymous
02/06/19
Great Product!
What do you like best? We have used this product for video conferencing and it's a great way to have meetings online. In the past, we were users of a far less superior product and were constantly wasting time trying to get things set up. Now, we can set a meeting time and know that everyone will be able to attend the meeting and not experience any tech problems. What do you dislike? This is a very easy product to use and I have no complaints about it. Recommendations to others ...
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Anonymous
02/06/19
Valuable tool, connection issues
What do you like best? The video, audio connection, and the possibility to share screens, use a whiteboard and save the images What do you dislike? I have had connection issues, choppy video and a crash. Not sure if it's my internet connection or Zoom. What business problems are you solving with the product? What benefits have you realized? Meetings in different time zones
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Anonymous
02/06/19
Zoom will make your business boom
What do you like best? Zoom is great for collaboration and setting up webinars and seminars with colleagues and customers. A nice feature is screen-sharing and the fact you can have unlimited meetings. What do you dislike? Everyone needs to have it installed beforehand which has caused some hiccups. It has too many different structured plans though that add to the complexity of choosing what's right for you. Recommendations to others considering the product Give it a try to see if ...
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Anonymous
02/06/19
Easy meeting scheduling app
What do you like best? my company uses google calendar instead of outlook. when scheduling meeting it allows me to click "make it a zoom meeting" and it sets up conference call very easy What do you dislike? perhaps put dial number and meeting id number up top rather than having me to scroll down all the way What business problems are you solving with the product? What benefits have you realized? allows people to easily connect to conference call and sometimes video meeting. it's ...
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Anonymous
02/06/19
Zoom is simply awesome when it comes to live meetings and video conferences
What do you like best? Zoom provides outstanding video conferencing capabilities, one-click screen sharing, and an intuitive UI with options to set-up and join meetings with ease. Zoom wireless enables wireless screen sharing for conference rooms without touch panels, cables or wires. The Zoom android app is very useful when you have to join a meeting on the fly, while using less bandwidth without compromising on the audio quality. It also integrates seamlessly with Outlook calendars. ...
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Anonymous
02/06/19
I love Zoom
What do you like best? The ability to be able to chat with others from different countries. What do you dislike? It sometimes freezes causing a lag in the video. What business problems are you solving with the product? What benefits have you realized? This is beneficial because I have a team of individuals that live all over the world. I can train them the same way I could if we were in a class setting.
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Anonymous
02/06/19
No Hassle Webinars !
What do you like best? No confusion, fast starts, clear videos, great process. Easy to use for beginners! What do you dislike? Could not find Macedonia on drop down for countries where my employer lives for weekly meetings. Recommendations to others considering the product For efficient and accurate webinars and video training , Zoom is excellent. What business problems are you solving with the product? What benefits have you realized? Business meetings and client meetings around ...
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Anonymous
02/06/19
It just works
What do you like best? Easy to invite people and screen share specific docs. What do you dislike? 40 min free limit needs to be longer maybe 60 mins Recommendations to others considering the product 60 mins free What business problems are you solving with the product? What benefits have you realized? A video conference call that works on whatever platform or device you team is using.
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Anonymous
02/06/19
Best Conference Call
What do you like best? Zoom is extremely convenient to use and provides a better connection than most video conferencing applications. The usability and interface design makes it appealing to use. In addition to that, the processing speed is faster than competitors. Zoom makes remote work life easier for our company to stay connected when necessary. It is also affordable for our small company. What do you dislike? Web interface isn’t as easy to use as the desktop application. I'm also ...
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Anonymous
02/06/19
My experience using Zoom
What do you like best? Everything on the screen is right in front of you What do you dislike? Nothing really - it was easy to use the first time Recommendations to others considering the product Definitely give it a try! What business problems are you solving with the product? What benefits have you realized? Being able to connect with so many people at once is huge! Saves so much time not having to email/phone the same info
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].