9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Anonymous
02/07/19
Great for group video calls
What do you like best? I like that you can have many people on a video call. What do you dislike? I sometimes have connection issues but do with most services. What business problems are you solving with the product? What benefits have you realized? Group video calls
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Anonymous
02/07/19
Zoom Made Confrencing Easy
What do you like best? It was easy to meet with several people at the same time. It was convenient and easy to use on a cell phone, tablet, computer or other device. I liked that there were many settings that were easy to use. The tools were easy to navigate. It was beneficial that you could change screens to view a person or a PowerPoint presentation. I liked the voice-over tools and how you could easily mute the volume if needed. This software would be helpful for a variety of business ...
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Anonymous
02/07/19
Es una aplicación excelente cuya agilidad nos permite realizar reuniones de trabajo inmediatas
What do you like best? La conectividad, bajas la aplicación del teléfono, el de laptop y estas siempre conectado donde quieras que estés, si no tienen conectividad de internet se puede llamar a teléfonos directos en el país y tienes lista la conectividad. A mi me permite conectarme donde sea, otro es que los puertos de comunicación son comunes que son permitidos en el corporativo que trabajo sin necesidad de abrir reglas de Firewall. Excelente What do you dislike? Nada todo ha ...
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Anonymous
02/07/19
Great on-line collaborating tool
What do you like best? Ease for connecting participants and multiple device support. I like how easy you share the screen and how you can send invitations for participants. What do you dislike? From all the features I have used, I have no additional requirements. Recommendations to others considering the product Check it and you'll love it. Very easy to use! What business problems are you solving with the product? What benefits have you realized? Video conference, concurrent ...
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Anonymous
02/07/19
Great software
What do you like best? Zoom is a great software program that allows my colleagues, my peers and myself collaborate on projects very well together. It allows us to share our screens with each other so we can see what each other are working on. It also allows us to record our video chat to save and go over again later. I have done some great role play experiences for grad school using this program as well. Will continue to use. Very user friendly. What do you dislike? The only thing I ...
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Anonymous
02/07/19
Thank you
What do you like best? Host was very easy to understand, and keen to users needs. What do you dislike? Lots to learn lol. Need more time to figure it out. Would be nice to be able to do a trial meeting with someone right away. What business problems are you solving with the product? What benefits have you realized? we are hoping to host webinars.
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Anonymous
02/06/19
Zoom review
What do you like best? The connection is very easy to make. Send a request for a meeting is simple and fast What do you dislike? There is a slight echo when using the program What business problems are you solving with the product? What benefits have you realized? Face to face meetings
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Anonymous
02/06/19
Good connection even in inclement weather. Heard shuffling though..sounded like coffee cups moving.
What do you like best? Clear conversation, easy to log on. Simple instructions. What do you dislike? Nothing to mention. Everything worked out well. What business problems are you solving with the product? What benefits have you realized? None
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Anonymous
02/06/19
Zoom
What do you like best? Clearance good quality, good sound and good camera What do you dislike? Nothing really to add, I think it’s good as it is What business problems are you solving with the product? What benefits have you realized? Interviews
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Anonymous
02/06/19
Easy to Use & Lots of Features
What do you like best? I love the ability to screen share with anyone in a quick and efficient manner. It's helpful both in college & in my professional career. What do you dislike? I can't think of any immediate dislikes. I've always had a positive experience. What business problems are you solving with the product? What benefits have you realized? Communicating with people who are across the country & being able to show someone how to do something on my screen while we are apart.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].