Zoom Reviews in November 2026: User Ratings, Pros & Cons

Experience from a new user -

What do you like best? Features - lots of them. Plus free to use for 40 minutes What do you dislike? the initial screen. 1 it looks old school in terms of design layout - especially the icons - Such a shame for a cool program to have such an uncool design layout! Zoom is under selling itself 2 It is not obvious that I have joined a talk session - no warm fuzzy indication that I am in the conversation. 3 the panel at the bottom is only visible when I move the mouse - why?? ...

zoom video confrencing

What do you like best? it is very convenient and easy to use for office instant chat and video conferencing What do you dislike? I have not experienced any discomfort with the use of zoom software yet. What business problems are you solving with the product? What benefits have you realized? I believe it is very easy to use for office instant chat, shows the availability of the colleagues and convenient to use for video calls.

Zoom - Online group meeting

What do you like best? It is online. You don't have to download any softwares on your laptop. Easy and handy to use with basically with a meeting code. You can turn off the camera and mute yourself during the meeting. You don't have to leave your seat : What do you dislike? I don't know why there are 1-2 times I could not find the meeting room or it was still loading perhaps because then I needed to ask my colleague to add me into the meeting. What business problems are you ...

an app that provides a good service

What do you like best? I am fascinated by this app from the beginning I was motivated to continue with them, I got a message from my email from the zoom support so if I had any questions, I could contact them or they could attend live trainings, they have video and written tutorials, is very good in addition to all the options offered to schedule or create meetings in large or small groups, is the best has many more options better than other app What do you dislike? The app fascinates ...

It’s good but laggy

What do you like best? I do enjoy that you can create personal meetings and schedule calls, it’s overall great for client conference calls. What do you dislike? Despite the type of internet you have, I do find it to be quite laggy. I have it on my phone, desktop and have used the online one as well and it tends to lag every now and then or sign me out. What business problems are you solving with the product? What benefits have you realized? It definitely helped our issue with ...

Useful and easy

What do you like best? Easy to understand how to use, very good connectivity and good tools to maximise the meeting. What do you dislike? Nothing at the moment, I am a relatively new user. What business problems are you solving with the product? What benefits have you realized? Good communication, while you can show/see documents. See people each others Good quantity of people that can participate in a meeting.

Zoom

What do you like best? Zoom is a new solution for video chats, my experience has been good so far What do you dislike? I think it looks more professional than Skype What business problems are you solving with the product? What benefits have you realized? Video conference and chats

Great conference app

What do you like best? Smoother and better than Skype. Allows more people and seems to run smoother What do you dislike? So far I have not come across any sort of deficianies with the app. I have only used it several times but it has worked great every time I used it What business problems are you solving with the product? What benefits have you realized? Being able to hold conference meetings with no limits

Best in group calls

What do you like best? The program has been extremely helpful for holding meetings with our busy team and when some team members are traveling (but who still need to attend the meetings. What do you dislike? It's kind of complicated knowing which "meeting room" you're supposed to meet in. Each person who has hosted a meeting has a unique URL address/ID, and some when it comes time to meet with a particular group of people, we have multiple meetings coming up. Not everyone is so tech ...

Zoom outperforms other video conferencing tools!

What do you like best? Zoom is very reliable. I've used it for personal meetings with just one person as well as for work meetings with 10+ attendees. The sound is clear and it's easy to know who's talking. We haven't had it fail us yet. We've tried Skype and GoToMeetings and Zoom works better than both. I appreciate that I can use the free account for personal meetings as well—it makes me feel like they want me to benefit from their product, with or without paying. What do you dislike? ...